Stuck in updating the software

downgrading to 3.3 was finally successful, thanks

downgrading to 3.3 was finally successful, great thanks

By the way, information of Gracenote is blank. It seems the whole sync 3 system is not affected without Gracenote.

If you wish to re-install Gracenotes, see the tutorial here:

The other question: It seems radio will ( sometimes) be automatically played if I don’t use carplay and just drive the car…Is this can be solved?

I really don’t understand what you are asking. Could you just change the source or turn off the radio…

Sorry for my poor English…I mean at times when I went into the car and the started the engine and just sat waiting for wife and children, radio music just popped up automatically. Of course, I could turn it off.

You tell me how you managed to degrade

Did you see the other thread?

Im also stuck in updating the software, always at 0%

My2019 with Nav
Sync version 3.4.20351

I post the log
CYANLABS - SYN3 UPDATER - V2.5.7.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3,4,20351
Region: EU
Navigation: True
Mode: downgrade

DESTINATION DETAILS
Mode: Drive
Model: Generic Flash Disk USB Device 29,8GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AN_1615393794000.TAR.GZ
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AB_1598633764000.TAR.GZ
APPS=5U5T-14G381-ER_1615427592000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - downgrade Mode - Sync 3.4.21020 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

FILES (21)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G391-AN_1615393794000.TAR.GZ (1,5GB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684,9MB)
5U5T-14G381-ER_1615427592000.TAR.GZ (847,1MB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473,7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23,9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2,6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2,4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1,6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1,1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1,7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2,2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1,7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1,6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2,2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2,3GB)

Summary

LOG
[14/04/2021 23:29:44] Selected Region: EU - Release: Sync 3.4.21020 - Map Version: F10 (2020) - EU (03 2021)
[14/04/2021 23:29:44] Install Mode: downgrade
[14/04/2021 23:29:44] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:29:44] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:30:19] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:30:21] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:30:21] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Downloading: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Validating: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Downloaded: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Checking Existing File: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:21] Downloading: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:23] Validating: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:23] Downloaded: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:23] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:30:27] Validated: 5U5T-14G391-AN_1615393794000.TAR.GZ (Skipping Download)
[14/04/2021 23:30:27] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:30:27] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download)
[14/04/2021 23:30:27] Checking Existing File: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:30:29] Validated: 4U5T-14G423-AB_1598633764000.TAR.GZ (Skipping Download)
[14/04/2021 23:30:29] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:30:29] Downloading: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:31:27] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:31:29] Downloaded: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:31:29] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:31:34] Validated: 1U5T-14G421-BGH_1615430797000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:34] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:31:35] Validated: 1U5T-14G421-BBH_1615430406000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:35] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:31:35] Validated: 1U5T-14G421-BJH_1615431074000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:35] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[14/04/2021 23:31:42] Validated: 1U5T-14G421-BHH_1615430859000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:42] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[14/04/2021 23:31:48] Validated: 1U5T-14G421-BFH_1615432204000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:48] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[14/04/2021 23:31:53] Validated: 1U5T-14G421-BEH_1615430614000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:53] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[14/04/2021 23:31:55] Validated: 1U5T-14G421-BDH_1615430533000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:55] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[14/04/2021 23:32:00] Validated: 1U5T-14G421-BCH_1615430471000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:00] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[14/04/2021 23:32:06] Validated: 1U5T-14G421-BAH_1615430310000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:06] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[14/04/2021 23:32:06] Validated: 1U5T-14G424-BK_1616682400000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:06] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[14/04/2021 23:32:11] Validated: 4U5T-14G422-BDF_1615431510000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:11] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[14/04/2021 23:32:15] Validated: 4U5T-14G422-BCF_1615431448000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:15] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:32:15] Validate: 4U5T-14G422-BBF_1615431222000.TAR.GZ (Failed!, Downloading)
[14/04/2021 23:32:15] Downloading: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:35:06] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:35:11] Downloaded: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:35:11] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:35:11] Downloading: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:38:22] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:38:28] Downloaded: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:38:28] Preparing USB drive
[14/04/2021 23:38:28] Formatting USB drive
[14/04/2021 23:38:28] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[14/04/2021 23:38:37] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:38:37] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:39:56] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:40:19] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:40:19] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Copying: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Validating: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Copied: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Checking Existing File: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:19] Copying: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:21] Validating: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:21] Copied: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:21] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:40:21] Copying: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:44:48] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:46:05] Copied: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:46:05] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:05] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:15] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:18] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:18] Checking Existing File: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:46:18] Copying: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:48:19] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:48:35] Copied: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:48:35] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:48:35] Copying: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:50:51] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:50:53] Copied: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:50:53] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:50:53] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:56:26] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:58:01] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:58:01] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:58:01] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:59:21] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:59:44] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:59:44] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:44] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:52] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:54] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:54] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[14/04/2021 23:59:54] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/04/2021 00:06:52] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/04/2021 00:09:00] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/04/2021 00:09:00] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:09:00] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:15:29] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:17:28] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:17:28] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:17:28] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:22:00] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:23:21] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:23:21] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:23:21] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:26:21] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:27:14] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:27:14] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:27:14] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:31:55] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:33:18] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:33:18] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:33:18] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:39:45] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:41:36] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:41:36] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:41:36] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:47:26] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:49:05] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:49:05] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:49:05] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:53:55] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:55:17] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:55:17] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 00:55:17] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 01:01:37] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 01:03:25] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 01:03:25] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:03:25] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:10:03] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:11:56] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:11:56] Generating reformat.lst
[15/04/2021 01:11:56] Generating autoinstall.lst
[15/04/2021 01:11:56] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

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