Stuck in updating the software

[Tung_Max]

downgrading to 3.3 was finally successful, thanks

[Tung_Max]

downgrading to 3.3 was finally successful, great thanks

[Tung_Max]

By the way, information of Gracenote is blank. It seems the whole sync 3 system is not affected without Gracenote.

[F150Chief]

If you wish to re-install Gracenotes, see the tutorial here:

Tutorial: No Gracenotes After Sync 3.4 Installation. Manual Installation Instructions

After installing Sync 3.4 thru the Syn3 Updater, depending on the region you may not see Gracenotes installed on the vehicle. This is due to Sync hardware storage limitations for current or future installations and the deletion of Gracenotes was necessary to upgrade to Sync 3.4 because of the increased file size of the newer app. (Sync 3.4 is nearly twice the size as Sync 3.2/3.3) However, depending on the storage available after the upgrade, it is sometimes possible to re-install Gracenotes man…

[Tung_Max]

The other question: It seems radio will ( sometimes) be automatically played if I don’t use carplay and just drive the car…Is this can be solved?

[F150Chief]

I really don’t understand what you are asking. Could you just change the source or turn off the radio…

[Tung_Max]

Sorry for my poor English…I mean at times when I went into the car and the started the engine and just sat waiting for wife and children, radio music just popped up automatically. Of course, I could turn it off.

[Diego_Hernan_Rimauro]

You tell me how you managed to degrade

[F150Chief]

Did you see the other thread?

@F150Chief

Once that is done, now make another new autoinstall.lst file to downgrade to 3.3.19052. Save the other one off the disk. (You can only have 1 autoinstall file on the disk.)

[SYNCGen3.0_ALL_PRODUCT]
Item1 = 4U5T-14G381-AN_1552583626000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = Delay,AutoInstall

Just as before, you should have this file already on the drive based on the log file above. Keep the rest of the files on the drive as is.

This will take about 15-20 minutes. Do not remove the usb until the message appears to do so. Turn off the car and restart or do a Master Reset to reboot the unit.

This should boot as 3.3.19052. See if you can get the Sync unit this far. If so, we can update to 3.4, but don’t do that yet.

[FPaulowally (K1ff)]

Im also stuck in updating the software, always at 0%

My2019 with Nav
Sync version 3.4.20351

I post the log
CYANLABS - SYN3 UPDATER - V2.5.7.0
Branch: Release
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3,4,20351
Region: EU
Navigation: True
Mode: downgrade

DESTINATION DETAILS
Mode: Drive
Model: Generic Flash Disk USB Device 29,8GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-AN_1615393794000.TAR.GZ
ENH_DAB=1U5T-14G658-AF_1598633324000.TAR.GZ
GRACENOTES=4U5T-14G423-AB_1598633764000.TAR.GZ
APPS=5U5T-14G381-ER_1615427592000.TAR.GZ
MAP=1U5T-14G421-BGH_1615430797000.TAR.GZ
MAP=1U5T-14G421-BBH_1615430406000.TAR.GZ
MAP=1U5T-14G421-BJH_1615431074000.TAR.GZ
MAP=1U5T-14G421-BHH_1615430859000.TAR.GZ
MAP=1U5T-14G421-BFH_1615432204000.TAR.GZ
MAP=1U5T-14G421-BEH_1615430614000.TAR.GZ
MAP=1U5T-14G421-BDH_1615430533000.TAR.GZ
MAP=1U5T-14G421-BCH_1615430471000.TAR.GZ
MAP=1U5T-14G421-BAH_1615430310000.TAR.GZ
MAP_LICENSE=1U5T-14G424-BK_1616682400000.TAR.GZ
VOICE_NAV=4U5T-14G422-BDF_1615431510000.TAR.GZ
VOICE_NAV=4U5T-14G422-BCF_1615431448000.TAR.GZ
VOICE_NAV=4U5T-14G422-BBF_1615431222000.TAR.GZ
VOICE_NAV=4U5T-14G422-BAF_1615431156000.TAR.GZ

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.x - downgrade Mode - Sync 3.4.21020 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item2 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction

FILES (21)
4U5T-14G381-AN_1552583626000.TAR.GZ (479,7MB)
GB5T-14G386-SC_85041.tar.gz (1,8KB)
1u5t-14g386-cb.tar.gz (8,5MB)
5U5T-14G391-AN_1615393794000.TAR.GZ (1,5GB)
1U5T-14G658-AF_1598633324000.TAR.GZ (58,8MB)
4U5T-14G423-AB_1598633764000.TAR.GZ (684,9MB)
5U5T-14G381-ER_1615427592000.TAR.GZ (847,1MB)
1U5T-14G421-BGH_1615430797000.TAR.GZ (2GB)
1U5T-14G421-BBH_1615430406000.TAR.GZ (473,7MB)
1U5T-14G421-BJH_1615431074000.TAR.GZ (23,9MB)
1U5T-14G421-BHH_1615430859000.TAR.GZ (2,6GB)
1U5T-14G421-BFH_1615432204000.TAR.GZ (2,4GB)
1U5T-14G421-BEH_1615430614000.TAR.GZ (1,6GB)
1U5T-14G421-BDH_1615430533000.TAR.GZ (1,1GB)
1U5T-14G421-BCH_1615430471000.TAR.GZ (1,7GB)
1U5T-14G421-BAH_1615430310000.TAR.GZ (2,2GB)
1U5T-14G424-BK_1616682400000.TAR.GZ (1,7KB)
4U5T-14G422-BDF_1615431510000.TAR.GZ (2GB)
4U5T-14G422-BCF_1615431448000.TAR.GZ (1,6GB)
4U5T-14G422-BBF_1615431222000.TAR.GZ (2,2GB)
4U5T-14G422-BAF_1615431156000.TAR.GZ (2,3GB)

Summary

LOG
[14/04/2021 23:29:44] Selected Region: EU - Release: Sync 3.4.21020 - Map Version: F10 (2020) - EU (03 2021)
[14/04/2021 23:29:44] Install Mode: downgrade
[14/04/2021 23:29:44] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:29:44] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:30:19] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:30:21] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:30:21] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Downloading: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Validating: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Downloaded: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:30:21] Checking Existing File: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:21] Downloading: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:23] Validating: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:23] Downloaded: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:30:23] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:30:27] Validated: 5U5T-14G391-AN_1615393794000.TAR.GZ (Skipping Download)
[14/04/2021 23:30:27] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:30:27] Validated: 1U5T-14G658-AF_1598633324000.TAR.GZ (Skipping Download)
[14/04/2021 23:30:27] Checking Existing File: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:30:29] Validated: 4U5T-14G423-AB_1598633764000.TAR.GZ (Skipping Download)
[14/04/2021 23:30:29] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:30:29] Downloading: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:31:27] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:31:29] Downloaded: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:31:29] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:31:34] Validated: 1U5T-14G421-BGH_1615430797000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:34] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:31:35] Validated: 1U5T-14G421-BBH_1615430406000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:35] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:31:35] Validated: 1U5T-14G421-BJH_1615431074000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:35] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[14/04/2021 23:31:42] Validated: 1U5T-14G421-BHH_1615430859000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:42] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[14/04/2021 23:31:48] Validated: 1U5T-14G421-BFH_1615432204000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:48] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[14/04/2021 23:31:53] Validated: 1U5T-14G421-BEH_1615430614000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:53] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[14/04/2021 23:31:55] Validated: 1U5T-14G421-BDH_1615430533000.TAR.GZ (Skipping Download)
[14/04/2021 23:31:55] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[14/04/2021 23:32:00] Validated: 1U5T-14G421-BCH_1615430471000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:00] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[14/04/2021 23:32:06] Validated: 1U5T-14G421-BAH_1615430310000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:06] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[14/04/2021 23:32:06] Validated: 1U5T-14G424-BK_1616682400000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:06] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[14/04/2021 23:32:11] Validated: 4U5T-14G422-BDF_1615431510000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:11] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[14/04/2021 23:32:15] Validated: 4U5T-14G422-BCF_1615431448000.TAR.GZ (Skipping Download)
[14/04/2021 23:32:15] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:32:15] Validate: 4U5T-14G422-BBF_1615431222000.TAR.GZ (Failed!, Downloading)
[14/04/2021 23:32:15] Downloading: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:35:06] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:35:11] Downloaded: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[14/04/2021 23:35:11] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:35:11] Downloading: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:38:22] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:38:28] Downloaded: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[14/04/2021 23:38:28] Preparing USB drive
[14/04/2021 23:38:28] Formatting USB drive
[14/04/2021 23:38:28] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[14/04/2021 23:38:37] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:38:37] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:39:56] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:40:19] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[14/04/2021 23:40:19] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Copying: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Validating: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Copied: GB5T-14G386-SC_85041.tar.gz
[14/04/2021 23:40:19] Checking Existing File: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:19] Copying: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:21] Validating: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:21] Copied: 1u5t-14g386-cb.tar.gz
[14/04/2021 23:40:21] Checking Existing File: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:40:21] Copying: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:44:48] Validating: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:46:05] Copied: 5U5T-14G391-AN_1615393794000.TAR.GZ
[14/04/2021 23:46:05] Checking Existing File: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:05] Copying: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:15] Validating: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:18] Copied: 1U5T-14G658-AF_1598633324000.TAR.GZ
[14/04/2021 23:46:18] Checking Existing File: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:46:18] Copying: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:48:19] Validating: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:48:35] Copied: 4U5T-14G423-AB_1598633764000.TAR.GZ
[14/04/2021 23:48:35] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:48:35] Copying: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:50:51] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:50:53] Copied: 5U5T-14G381-ER_1615427592000.TAR.GZ
[14/04/2021 23:50:53] Checking Existing File: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:50:53] Copying: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:56:26] Validating: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:58:01] Copied: 1U5T-14G421-BGH_1615430797000.TAR.GZ
[14/04/2021 23:58:01] Checking Existing File: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:58:01] Copying: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:59:21] Validating: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:59:44] Copied: 1U5T-14G421-BBH_1615430406000.TAR.GZ
[14/04/2021 23:59:44] Checking Existing File: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:44] Copying: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:52] Validating: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:54] Copied: 1U5T-14G421-BJH_1615431074000.TAR.GZ
[14/04/2021 23:59:54] Checking Existing File: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[14/04/2021 23:59:54] Copying: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/04/2021 00:06:52] Validating: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/04/2021 00:09:00] Copied: 1U5T-14G421-BHH_1615430859000.TAR.GZ
[15/04/2021 00:09:00] Checking Existing File: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:09:00] Copying: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:15:29] Validating: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:17:28] Copied: 1U5T-14G421-BFH_1615432204000.TAR.GZ
[15/04/2021 00:17:28] Checking Existing File: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:17:28] Copying: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:22:00] Validating: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:23:21] Copied: 1U5T-14G421-BEH_1615430614000.TAR.GZ
[15/04/2021 00:23:21] Checking Existing File: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:23:21] Copying: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:26:21] Validating: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:27:14] Copied: 1U5T-14G421-BDH_1615430533000.TAR.GZ
[15/04/2021 00:27:14] Checking Existing File: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:27:14] Copying: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:31:55] Validating: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:33:18] Copied: 1U5T-14G421-BCH_1615430471000.TAR.GZ
[15/04/2021 00:33:18] Checking Existing File: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:33:18] Copying: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:39:45] Validating: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:41:36] Copied: 1U5T-14G421-BAH_1615430310000.TAR.GZ
[15/04/2021 00:41:36] Checking Existing File: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Copying: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Validating: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Copied: 1U5T-14G424-BK_1616682400000.TAR.GZ
[15/04/2021 00:41:36] Checking Existing File: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:41:36] Copying: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:47:26] Validating: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:49:05] Copied: 4U5T-14G422-BDF_1615431510000.TAR.GZ
[15/04/2021 00:49:05] Checking Existing File: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:49:05] Copying: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:53:55] Validating: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:55:17] Copied: 4U5T-14G422-BCF_1615431448000.TAR.GZ
[15/04/2021 00:55:17] Checking Existing File: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 00:55:17] Copying: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 01:01:37] Validating: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 01:03:25] Copied: 4U5T-14G422-BBF_1615431222000.TAR.GZ
[15/04/2021 01:03:25] Checking Existing File: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:03:25] Copying: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:10:03] Validating: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:11:56] Copied: 4U5T-14G422-BAF_1615431156000.TAR.GZ
[15/04/2021 01:11:56] Generating reformat.lst
[15/04/2021 01:11:56] Generating autoinstall.lst
[15/04/2021 01:11:56] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!