Stuck on 3.4.23088 / RWData full

2014 Fusion Hybrid S retrofitted to Sync 3 from Sync 1 with 8" “regular” control panel and APIM from a 2017 escape.

So I’ve been trying for like two days to get past this. I created a rwdata cleaner flash drive as well as a full install drive. If I put the rwdata cleaner in most times I get a err12, every once in a while I get “update will be installed on next reboot” but even if I can get it to reboot it still gives an err12 trying to do a full install. I’ve tried soft resetting with forscan (the power + FF method doesn’t work, not sure why) waiting, and a number of other things and I’m running out of ideas. I have a backup non-nav APIM but would like to get this one fixed. If I get the rwdata cleaner to work it stops hanging completely and staying stuck on backup camera etc but it won’t ever actually let me do an update.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 3.4.23088

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
INST_ERR12

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

PREVIOUS CONFIGURATION
Version: 0.0.00000
Region: EU
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Corsair Voyager 3.0 USB Device
Size: 
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - RWData Cleaner 

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Options = AutoInstall


FILES (1)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)

LOG
[10/20/2023 10:31:29 PM] Selected Region:  - Release: RWData Cleaner - Map Version:  
[10/20/2023 10:31:29 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[10/20/2023 10:31:29 PM] MY20 Protection: Auto-Detect 
[10/20/2023 10:31:29 PM] Formatting USB drive
[10/20/2023 10:31:29 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[10/20/2023 10:31:36 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:36 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[10/20/2023 10:31:37 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:37 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:37 PM] Preparing USB drive
[10/20/2023 10:31:37 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:37 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:37 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:37 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[10/20/2023 10:31:37 PM] Generating Autoinstall.lst
[10/20/2023 10:31:37 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

2013-2015 Fusions came with SYNC 2/MFT. The 2010-2012 Fusions came with Sync 1.

Then what are we calling 4" non touch screen sync exactly these days. Since ford never gave any of them a number until sync 3 anyway. A little surprised at the unhelpful semantics post from someone who generally has a lot of knowledge on these topics.

It’s a forum, community driven, bill is a user just like you, he also isn’t wrong.

If rwdata cleaner ain’t working especially with your other symptoms I’d say your apim is failing

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