Syn3 Updater Crash Log - Ford Ranger Australia

Hornet · 21 March 2021 01:07

HI All,

JUst new to this but I am hoping to upgrade my Ford Ranger from factory SYNC_3 SW2.0 (build 16074) to the most current version. I am trying to create a interrogator log file but I continue to get a system crash when I upload the file.

Any advice?
Log file details attached

Unique ID: 1eb89e08-5a0b-661c-b740-0242ac12000c

Details

System.InvalidOperationException
Sequence contains no elements

at System.Linq.Enumerable.Single[TSource](IEnumerable1 source) at Cyanlabs.Syn3Updater.UI.Tabs.UtilityViewModel.LogParseXmlAction() at Cyanlabs.Syn3Updater.Helper.ActionCommand.Execute(Object parameter) at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated) at System.Windows.Controls.Primitives.ButtonBase.OnClick() at System.Windows.Controls.Button.OnClick() at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e) at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e) at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent) at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e) at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args) at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted) at System.Windows.Input.InputManager.ProcessStagingArea() at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input) at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport) at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel) at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) 0 8 Single System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 System.Linq.Enumerable TSource Single[TSource](System.Collections.Generic.IEnumerable1[TSource])
-2146233079
System.Core

Raw JSON Output

System.InvalidOperationException
Sequence contains no elements

at System.Linq.Enumerable.Single[TSource](IEnumerable1 source) at Cyanlabs.Syn3Updater.UI.Tabs.UtilityViewModel.LogParseXmlAction() at Cyanlabs.Syn3Updater.Helper.ActionCommand.Execute(Object parameter) at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated) at System.Windows.Controls.Primitives.ButtonBase.OnClick() at System.Windows.Controls.Button.OnClick() at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e) at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e) at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent) at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e) at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget) at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target) at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs) at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised) at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args) at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args) at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted) at System.Windows.Input.InputManager.ProcessStagingArea() at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input) at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport) at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel) at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) 0 8 Single System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 System.Linq.Enumerable TSource Single[TSource](System.Collections.Generic.IEnumerable1[TSource])
-2146233079
System.Core

CyanLabs · 21 March 2021 01:45

Can you post your full XML file? remove your vin, open it in notepad or something

Hornet · 21 March 2021 02:46

Sorry the forum doesn’t allow me to upload files or links as a new user - any other way to get it to you?

Thanks for the assistance, this looks to be a big update so I just want to make sure I have everything right.

F150Chief · 21 March 2021 03:59

You should be able to post now…

Hornet · 21 March 2021 04:09

Sync_MVA8005Z_MPBUMFF50GX101135.xml (10.7 KB)

F150Chief · 21 March 2021 04:24

You have a 2016 Ranger with Sync 3. The storage and a few other items in the xml file are reporting in error. Run the APIM Interrogator again be use file GB5T-14G386-AB_134244.tar.gz. You can download that from the software database on this site.

Read this tutorial on the use…

Tutorial: APIM Interrogator Utility - Ford / Guides & Info - CyanLabs Official Community

Hornet · 21 March 2021 04:27

Awsome, thanks. I did some digging and found that I can get a factory upgrade to SYNC3 v3.0.20204 - should I do this first?

F150Chief · 21 March 2021 04:34

Not really, it will not matter if you intend to go to Sync 3.4. That update is really mostly just bug fixes for the older Sync 3.0 platform, since Ford has now moved on to Sync 4.0 in new vehicles.

Hornet · 21 March 2021 04:38

Is it worth just doing the doing the upgrade then? Is there any benefit to running the interrogator?

F150Chief · 21 March 2021 04:49

There is no benefit to running the Interrogator at this point. You can just proceed with the upgrade. Let the app decide the action, which will be to reformat and load Sync 3.4. Don’t FORCE the reformat.

You are presently at SYNC_3 SW2.0 (build 16074) or 2.0.16074. If you have a NAV unit with maps, then select NAVIGATION. If you do not have navigation, do not try to add it. You cannot keep existing maps as they are not compatible.

Read the documentation thru first.

Syn3 Updater | Cyanlabs Docs

Hornet · 21 March 2021 05:56

Mate all done, worked perfectly, Thanks to all involved.

system · 28 March 2021 05:57

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