Please provide an interrogator log as per https://cyanlabs.net/docs/syn3updater/page/create-interrogator-log-usb as we believe NA2.20 maps are not fully installing correctly with this method.
VIN: redacted
Version: 5U5T-14G381-ER
APIM Model: 5U5T-14G371-CNA
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 8.1G
4/22/2021 1:45:05 PM +00:00
Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 13M / 1.4G
/fs/sd/MAP/ = 10M / 1.4G
/fs/sd/MAP/ = 2.8M / 937M
/fs/sd/MAP/ = 8.5M / 1.3G
/fs/sd/MAP/ = 14M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 7.2M / 1.4G
/fs/Nuance/ = 16M / 1.6G
/fs/Nuance/ = 3.0M / 465M
/fs/Nuance/grace = 5.5M / 777M
/fs/rwdata/ = 778M / 1.2G
/fs/rwdata/quip/ = 34M / 35M
/fs/rwdata/quip/ = 86M / 90M
/fs/mp/ = 133M / 1.4G
/fs/images/ = 8.1G / 25G
APIM AsBuilt
DE00: 8A0A010304020B40148A
DE01: 57130103F482009B8004C405
DE02: 0100000300
DE03: 000032000F0001
DE04: 1AAE1A403E80
DE05: B2
DE06: 30003A0000000003BE00005656B200CF
It looks like 2 of the NAV Voice files did not install. All of the maps appear to be present as well as the App, system voice and Gracenotes.
What region do you have the vehicle set to? The code is 5713 in the as built. This is W and (device control-3) in the ASCII Hex converter. This is an invalid coding for the region description. If you are trying to force NAV in Motion, this is the wrong coding.
Just wanted to confirm, for the 2020MY and newer this is ONLY a Maps Update, we are still not updating the SYNC3 3.4 to the newest 21020…correct?
depends on what options you select.
Updated few days ago only map files no voice. I was in f9 1st update and now my sync says f10. Here is the log as posted to other thread:
VIN: 1FMSK7FH0LGA#####
Version: 5U5T-14G381-ER
APIM Model: 5U5T-14G371-CHD
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 4.3G
4/28/2021 8:07:03 PM +00:00
Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 13M / 1.4G
/fs/sd/MAP/ = 10M / 1.4G
/fs/sd/MAP/ = 2.8M / 937M
/fs/sd/MAP/ = 8.5M / 1.3G
/fs/sd/MAP/ = 14M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 7.2M / 1.4G
/fs/Nuance/ = 16M / 1.6G
/fs/Nuance/ = 10M / 1.1G
/fs/Nuance/ = 25M / 2.6G
/fs/Nuance/ = 3.0M / 465M
/fs/Nuance/grace = 5.5M / 777M
/fs/rwdata/ = 696M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/images/ = 4.3G / 25G
APIM AsBuilt
DE00: AA2E010308C22B08549A
DE01: 57531204B40A5498A8B7C405
DE02: 0006030100
DE03: 000001100B0002
DE04: 1ABD1AA42E85
DE05: 10
DE06: 1A00330000000075300000565694007
I’m interested to get more knowledge of this updater for MY20/21. When I downloaded the updater it was version 2.5.7.0
I see the updater that it looks like you guys are using for the MY20/21 is 2.5.8.177
Am I doing this correctly I’m trying to update a 2021 f350 …?
To get the test build (Ci), go to the configuration page and change it from “release” to “Ci”. The app will reboot and you’ll have the new test build.
So I should use the updated CI build for a 2020/2021…?
So when the new ci build reloads make sure model 2020 protection is enabled and reload the sync build on the USB …?
I’m just trying to update the sync build from 20196 to a more stable 20282 on a 2021 f350.
Sync my ride says the vehicle is updated with the most current but clearly there is updated software available. I wasn’t looking at doing a map update and was going to do an autoinstall
I must be missing something what is the importance of the CI test build updater …?
If you aren’t looking to update maps then you can keep the stable build of Syn3 Updater you have right now (2.5.7.0). Just select “keep existing maps” and select the new version of SYNC you want to go to.
Perfect thanks!!
How do I know which version I have ? My Mondeo is from 2019 , the Ford Official download site says 2020 Ford Mondeo Hybrid. Should I use the Ci version ?
just wondering if I do decide to update the maps, is there a benefit to doing 2 separate installs (1 for sync, 1 for maps) I did check out the syncnavigation site and I do have a complimentary map update.
I didn’t know if I should do the map upgrade from ford , then do my 3.4.20282 with release version updater vs both with CI version…?
if I did both with CI should I still do 2 installs …? (is there a benefit)
That map update from Ford is likely NA 1 19 maps and not the new 2 20 maps. You can still choose to install those maps and then update SYNC separately, however I would just update to the new 2 20 maps via the Ci updater.
It’s recommended to do maps install standalone and then update SYNC separately to avoid space issues.
I updated a MY20 escape to the new 2 20 maps first and then SYNC separately all using the Ci updater. Just keep in mind that the maps update function is still in testing for AutoInstall.
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okay … I was actually wondering about that map version, it just stated that “Your vehicle is eligible for a complimentary SYNC® 3 Navigation Map update” after inputting my vin number into the search bar, No where did it say what the version was. I know the CI version is still in testing and I guess to be totally honest that’s why I wondered about just downloading the maps from Ford ( if it was 2020). I will do what’s recommended and do the 2 separate installs. I thought I read that it was recommended but have read so much on this site I just could not remember.
originally I was just going to update the sync but, the more I get Involved I’m thinking why not just do the maps while I’m at it.
if your wanting to know what year your APIM is you would go into the Bezel Diagnostics. I’m not familiar with your vehicle but these are the 2 ways to access it
this link shows the part number breakdown for the APIM
hope this helps
Run the Interrogator Tool and it will identify your APIM part numbers, as well as storage, etc.
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Hello. I have a Ford Explorer may20 from the USA. Is it possible to change the navigation region and the language to Polish without damaging the sync.
Yes, but understand that CyanLabs does not support changing regions.
DO NOT reformat a MY20+ APIM. You post and signature conflicts about the year of vehicle.
In the Guides and Info section you will find the resources you need.
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