You don’t need a license key. Donations are voluntary.
You will need to use the Syn3 Updater and change the 'Branch" to Ci and use autoinstall mode only.
DO NOT USE REFORMAT MODE IN THE APP.
Documentation:
Syn3 Updater | Cyanlabs Docs
1 Like
Do you mean do not reformat the Flash Drive? I tried installing to flash drive last night. It took 6 hours and ended with an error message.
Please post you log file and Interrogator Tool file.
Which options do I need to choose for Forced?
Forced: no?
The first EU F10 maps update attempt has gone wrong: PKG-ERR03 at the second part of the update.
Current maps: F8
Car: 2020 Focus
Syn3 Updater 2.6.1 has been released that adds this functionality, no need to use Ci now. please switch back to Stable (Release)
Hi - thank you for all of this. My Q220 maps update failed and I’m seeking guidance to prevent another 75 minutes that ended up with no deliverable.
I have a 2020 Escape that I previously updated to 3.4.21020 about a week ago.
I used the updater in My20 mode to download the relevant NA Q220 maps files, and only those files, with the 3-part install script, properly formatted USB, etc…
The install went as expected at first. There were two reboots, about 25-30 minutes apart. At the 75 minute mark, there was a third reboot. I didn’t see any messages on the screen prior to the reboot. When the system came back online, I received messages as if the install was starting over from the beginning. I didn’t have the time to babysit it again so I tapped Cancel and removed the USB.
After a shutdown for 30 seconds and restart of the engine, I confirmed that the maps were still NA19. Because I wasn’t sure what had been loaded and what hadn’t, if anything, I did a Master Reset.
What should I do or should I have done on that third reboot where it looked like it was starting over? Is that normal or abnormal? Keep going or bail?
Post your interrogator log file and your log from the USB creation
I had the updater create it in a folder. It says I’m a new user and won’t let me upload a file…sorry for the lengthy post of the log…All 13 files were there and I copied to USB
CYANLABS - SYN3 UPDATER - V2.5.8.188
Branch: Alpha
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.21020
Region: NA
Navigation: True
Mode: autoinstall
Install Mode Overridden: False
My20 Protection Enabled: False
DESTINATION DETAILS
Mode: Directory
Path: D:\FordMaps_NAQ22020\
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.5.8.188 Alpha - Autoinstall Mode - Only Update Maps NA
[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = MAP_LICENSE - 4U5T-14G424-CD_1616778089000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G424-CD_1616778089000.TAR.GZ
Item2 = VOICE_NAV - 4U5T-14G422-CAH_1615428946000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-CAH_1615428946000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CCD_1615428361000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CCD_1615428361000.TAR.GZ
Item4 = MAP - 4U5T-14G421-CHD_1615428793000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G421-CHD_1615428793000.TAR.GZ
Item5 = MAP - 4U5T-14G421-CJD_1615428865000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G421-CJD_1615428865000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_3.0.1]
Item1 = MAP - 4U5T-14G421-CDD_1615428467000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CDD_1615428467000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CBD_1615428261000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CBD_1615428261000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CED_1615428554000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CED_1615428554000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-CCH_1615429127000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-CCH_1615429127000.TAR.GZ
Options = AutoInstall, Include, Transaction
[SYNCGen3.0_ALL]
Item1 = MAP - 4U5T-14G421-CGD_1615428721000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CGD_1615428721000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CAD_1615428059000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CAD_1615428059000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CFD_1615428639000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CFD_1615428639000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-CBH_1615429039000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-CBH_1615429039000.TAR.GZ
Options = Delay, Include, Transaction
FILES (13)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G422-CAH_1615428946000.TAR.GZ (1.3GB)
4U5T-14G422-CBH_1615429039000.TAR.GZ (772.4MB)
4U5T-14G422-CCH_1615429127000.TAR.GZ (549.6MB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
LOG
[5/16/2021 3:41:58 PM] Selected Region: NA - Release: Only Update Maps - Map Version: 2.20 (2020) - NA
[5/16/2021 3:41:58 PM] Install Mode: autoinstall
[5/16/2021 3:41:58 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:00 PM] Validated: 4U5T-14G422-CCH_1615429127000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:00 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:03 PM] Validated: 4U5T-14G422-CBH_1615429039000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:03 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:08 PM] Validated: 4U5T-14G422-CAH_1615428946000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:08 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:42:10 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:10 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:42:14 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:14 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:42:18 PM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:18 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:42:21 PM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:21 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:42:25 PM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:25 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:42:30 PM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:30 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:42:33 PM] Validated: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:33 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:42:37 PM] Validated: 4U5T-14G421-CBD_1615428261000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:37 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:42:42 PM] Validated: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:42 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:42:42 PM] Validated: 4U5T-14G424-CD_1616778089000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:42 PM] Preparing selected directory (No USB Drive Selected)
[5/16/2021 3:42:42 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:42 PM] Copying: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:43 PM] Validating: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:44 PM] Copied: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:44 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:44 PM] Copying: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:47 PM] Validating: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:50 PM] Copied: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:50 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:50 PM] Copying: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:55 PM] Validating: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:58 PM] Copied: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:58 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:42:58 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:43:00 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:43:02 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:43:02 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:02 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:05 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:08 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:08 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:08 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:12 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:16 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:16 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:16 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:19 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:22 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:22 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:22 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:26 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:30 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:30 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:30 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:34 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:38 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:38 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:38 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:41 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:44 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:44 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:44 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:48 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:52 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:52 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:52 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:56 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:59 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:59 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Generating Autoinstall.lst
[5/16/2021 3:43:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!
Thanks but i also need a interrogator log https://cyanlabs.net/docs/syn3updater/page/create-interrogator-log-usb
Sorry - you mean I need to create one and report back. Will do.
2 Likes
yes please, shouldn’t take more than a few minutes to make and run.
VIN: 1FMCU9J90LUA*****
Version: 5U5T-14G381-ER
APIM Model: LU5T-14G371-CKF
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 5.5G
5/17/2021 3:05:42 PM +00:00
Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 36K / 1.4G
/fs/sd/MAP/ = 13M / 1.4G
/fs/sd/MAP/ = 12M / 1.3G
/fs/sd/MAP/ = 2.8M / 937M
/fs/sd/MAP/ = 8.5M / 1.3G
/fs/sd/MAP/ = 14M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 13M / 2.0G
/fs/Nuance/ = 10M / 1.1G
/fs/Nuance/ = 25M / 2.6G
/fs/Nuance/ = 3.0M / 465M
/fs/Nuance/grace = 5.5M / 777M
/fs/rwdata/ = 706M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/images/ = 5.5G / 25G
APIM AsBuilt
DE00: AA0A010340022B04068C
DE01: 55530104C0035490A8B44405
DE02: 0007000200
DE03: 0000069008010B
DE04: 18061810295F
DE05: B0
DE06: 14003300000000A17500005656790088
The maps are a mix of 1.19 and 2.20, from looking at the file sizes, Missing 1 NAV_Voice file. Looks like an incomplete installation.
What does the IVSU screen say about what is installed? (In test mode on the APIM.) It should look like this…
I’m not sure how to get to that screen. Should I just try a new 20 Maps install? As I said in my first post, on the third reboot, it seemed to circle back to the beginning as if I had put the USB in fresh? Should I have just trusted the process? I was afraid to get it stuck into a never ending 75-minute loop.
Hold down the FF> key on the steering wheel and FF> key on the panel at the same time for at least 8 seconds. The unit will go into ‘speaker test’, Cancel test. You will be in the test menu. Select 'Bezel Diagnostics" and navigate to the screen above.
Just as I suspected, the maps are a mix of 1.19 and 2.20. 4U5T-14G421-CFC is 1.19. The 2.20 replacement file is in the 3rd section of the autoinstall which looked to fail.
You can try to run the installation over again with the same autoinstall.lst file from the Syn3 Updater.
Or, use this autoinstall.lst file…
autoinstall.lst (1.6 KB)
Thanks - curious though - since you (we) think the first two sections of the install were successful. Can I just create a USB with only part 3 (last 4 items), or do I need to (or should I) start from the beginning?
It is best to start over because there are a mix of map files shown in your Interrogator file you posted. I know it takes a while…
1 Like