Syn3 Updater for MY20/MY21!

Ford SYNC 3 Support
,
43

I had the updater create it in a folder. It says I’m a new user and won’t let me upload a file…sorry for the lengthy post of the log…All 13 files were there and I copied to USB

CYANLABS - SYN3 UPDATER - V2.5.8.188
Branch: Alpha
Operating System: Microsoft Windows 10 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.4.21020
Region: NA
Navigation: True
Mode: autoinstall
Install Mode Overridden: False
My20 Protection Enabled: False

DESTINATION DETAILS
Mode: Directory
Path: D:\FordMaps_NAQ22020\

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.5.8.188 Alpha - Autoinstall Mode - Only Update Maps NA

[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = MAP_LICENSE - 4U5T-14G424-CD_1616778089000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G424-CD_1616778089000.TAR.GZ
Item2 = VOICE_NAV - 4U5T-14G422-CAH_1615428946000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G422-CAH_1615428946000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CCD_1615428361000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CCD_1615428361000.TAR.GZ
Item4 = MAP - 4U5T-14G421-CHD_1615428793000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G421-CHD_1615428793000.TAR.GZ
Item5 = MAP - 4U5T-14G421-CJD_1615428865000.TAR.GZ
Open5 = SyncMyRide\4U5T-14G421-CJD_1615428865000.TAR.GZ
Options = AutoInstall

[SYNCGen3.0_3.0.1]
Item1 = MAP - 4U5T-14G421-CDD_1615428467000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CDD_1615428467000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CBD_1615428261000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CBD_1615428261000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CED_1615428554000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CED_1615428554000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-CCH_1615429127000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-CCH_1615429127000.TAR.GZ
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
Item1 = MAP - 4U5T-14G421-CGD_1615428721000.TAR.GZ
Open1 = SyncMyRide\4U5T-14G421-CGD_1615428721000.TAR.GZ
Item2 = MAP - 4U5T-14G421-CAD_1615428059000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G421-CAD_1615428059000.TAR.GZ
Item3 = MAP - 4U5T-14G421-CFD_1615428639000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-CFD_1615428639000.TAR.GZ
Item4 = VOICE_NAV - 4U5T-14G422-CBH_1615429039000.TAR.GZ
Open4 = SyncMyRide\4U5T-14G422-CBH_1615429039000.TAR.GZ
Options = Delay, Include, Transaction

FILES (13)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G422-CAH_1615428946000.TAR.GZ (1.3GB)
4U5T-14G422-CBH_1615429039000.TAR.GZ (772.4MB)
4U5T-14G422-CCH_1615429127000.TAR.GZ (549.6MB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)

LOG
[5/16/2021 3:41:58 PM] Selected Region: NA - Release: Only Update Maps - Map Version: 2.20 (2020) - NA
[5/16/2021 3:41:58 PM] Install Mode: autoinstall
[5/16/2021 3:41:58 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:00 PM] Validated: 4U5T-14G422-CCH_1615429127000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:00 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:03 PM] Validated: 4U5T-14G422-CBH_1615429039000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:03 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:08 PM] Validated: 4U5T-14G422-CAH_1615428946000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:08 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:42:10 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:10 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:42:14 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:14 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:42:18 PM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:18 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:42:21 PM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:21 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:42:25 PM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:25 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:42:30 PM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:30 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:42:33 PM] Validated: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:33 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:42:37 PM] Validated: 4U5T-14G421-CBD_1615428261000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:37 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:42:42 PM] Validated: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:42 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:42:42 PM] Validated: 4U5T-14G424-CD_1616778089000.TAR.GZ (Skipping Download)
[5/16/2021 3:42:42 PM] Preparing selected directory (No USB Drive Selected)
[5/16/2021 3:42:42 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:42 PM] Copying: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:43 PM] Validating: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:44 PM] Copied: 4U5T-14G422-CCH_1615429127000.TAR.GZ
[5/16/2021 3:42:44 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:44 PM] Copying: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:47 PM] Validating: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:50 PM] Copied: 4U5T-14G422-CBH_1615429039000.TAR.GZ
[5/16/2021 3:42:50 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:50 PM] Copying: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:55 PM] Validating: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:58 PM] Copied: 4U5T-14G422-CAH_1615428946000.TAR.GZ
[5/16/2021 3:42:58 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:42:58 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:43:00 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:43:02 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[5/16/2021 3:43:02 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:02 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:05 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:08 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[5/16/2021 3:43:08 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:08 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:12 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:16 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[5/16/2021 3:43:16 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:16 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:19 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:22 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[5/16/2021 3:43:22 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:22 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:26 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:30 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ
[5/16/2021 3:43:30 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:30 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:34 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:38 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[5/16/2021 3:43:38 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:38 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:41 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:44 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[5/16/2021 3:43:44 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:44 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:48 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:52 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[5/16/2021 3:43:52 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:52 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:56 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:59 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[5/16/2021 3:43:59 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ
[5/16/2021 3:43:59 PM] Generating Autoinstall.lst
[5/16/2021 3:43:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!

44

Thanks but i also need a interrogator log https://cyanlabs.net/docs/syn3updater/page/create-interrogator-log-usb

45

Sorry - you mean I need to create one and report back. Will do.

2 Likes
46

yes please, shouldn’t take more than a few minutes to make and run.

47

VIN: 1FMCU9J90LUA*****
Version: 5U5T-14G381-ER
APIM Model: LU5T-14G371-CKF
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 5.5G
5/17/2021 3:05:42 PM +00:00

Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 36K / 1.4G
/fs/sd/MAP/ = 13M / 1.4G
/fs/sd/MAP/ = 12M / 1.3G
/fs/sd/MAP/ = 2.8M / 937M
/fs/sd/MAP/ = 8.5M / 1.3G
/fs/sd/MAP/ = 14M / 1.7G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 13M / 2.0G
/fs/Nuance/ = 10M / 1.1G
/fs/Nuance/ = 25M / 2.6G
/fs/Nuance/ = 3.0M / 465M
/fs/Nuance/grace = 5.5M / 777M
/fs/rwdata/ = 706M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 133M / 1.4G
/fs/images/ = 5.5G / 25G

APIM AsBuilt
DE00: AA0A010340022B04068C
DE01: 55530104C0035490A8B44405
DE02: 0007000200
DE03: 0000069008010B
DE04: 18061810295F
DE05: B0
DE06: 14003300000000A17500005656790088

48

The maps are a mix of 1.19 and 2.20, from looking at the file sizes, Missing 1 NAV_Voice file. Looks like an incomplete installation.

What does the IVSU screen say about what is installed? (In test mode on the APIM.) It should look like this…

IMG_9649
IMG_96494032×3024 2.5 MB

49

I’m not sure how to get to that screen. Should I just try a new 20 Maps install? As I said in my first post, on the third reboot, it seemed to circle back to the beginning as if I had put the USB in fresh? Should I have just trusted the process? I was afraid to get it stuck into a never ending 75-minute loop.

50

Hold down the FF> key on the steering wheel and FF> key on the panel at the same time for at least 8 seconds. The unit will go into ‘speaker test’, Cancel test. You will be in the test menu. Select 'Bezel Diagnostics" and navigate to the screen above.

51

PXL_20210517_205118160
PXL_20210517_2051181601280×720 279 KB

52

Just as I suspected, the maps are a mix of 1.19 and 2.20. 4U5T-14G421-CFC is 1.19. The 2.20 replacement file is in the 3rd section of the autoinstall which looked to fail.

You can try to run the installation over again with the same autoinstall.lst file from the Syn3 Updater.

Or, use this autoinstall.lst file…

autoinstall.lst (1.6 KB)

53

Thanks - curious though - since you (we) think the first two sections of the install were successful. Can I just create a USB with only part 3 (last 4 items), or do I need to (or should I) start from the beginning?

54

It is best to start over because there are a mix of map files shown in your Interrogator file you posted. I know it takes a while…

1 Like
55

If it’s not too late i would definitely try just doing the last part first, will help troubleshoot my end also.

56

Sorry, it is too late, perhaps. I went through a mammoth install of over two hours with two reboots that both said that was the end of Part 1. I don’t know if that was a glitch or what. At the end, it did tell me to remove the USB. I did not do a master reset. I’m still seeing the same number of files and still seeing that 3.2.20178… version, but that’s the Grace Notes file from the 3.4.21020 update.

Am I missing any files that I should manually install stand alone?

PXL_20210517_235919880
PXL_20210517_2359198801280×720 246 KB

57

PXL_20210518_000014898
PXL_20210518_0000148981280×720 245 KB

58

This is normal. The file list is correct. Your maps have installed correctly. You can download and update the Gracenotes file separately in the Syn3 Updater. The latest one is -CC.

If you run the Interrogator tool now you should see the storage as 4.3GB free approximately.

Taking 2 hours is more time than usual, but it looks like you may have used an external hard drive rather than a usb thumb drive according to the above posted log. I would expect this to be much slower because of access time and drive speed. Using a hard drive for this is not optimal or recommended, as they tend to go to sleep. (At least that’s been my experience.)

1 Like
59

image
image4032×3024 3.58 MB

CI version Works perfectly on my wife’s 21 Puma. Thanks

60

Thanks for reporting in, is this with maps? can you show the map version?

Also just to note you should not be using the Ci (Alpha) version any more as this is now added to the Stable branch

61

image
image2100×1575 886 KB

62

Awesome, cheers, just realised you are UK so EU so that explains why it worked for you, NA has some issues which i am still troubleshooting.

1 Like