Sync 3.0 20204 Upgrade Error

iamnotai · 13 March 2024 20:05

Hello-

Tried to update from Sync 3.0 20204 to 3.4XX

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4

Do you have a error message, if so what is it?
Error in 5U5T-14G381-EZ_1652218180000.TAR.GZ : PKG_ERROR3

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 8.1 ()

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Disabled / Not MY20

DESTINATION DETAILS
Mode: Drive
Model: General UDisk USB Device
Size: 125GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=5U5T-14G381-EZ_1652218180000.TAR.GZ
VOICE=5U5T-14G391-CR_1644007976000.TAR.GZ
MAP=4U5T-14G421-CJF_1682462901000.TAR.GZ
MAP=4U5T-14G421-CHF_1682462859000.TAR.GZ
MAP=4U5T-14G421-CFF_1682462169000.TAR.GZ
MAP=4U5T-14G421-CGF_1682462518000.TAR.GZ
MAP=4U5T-14G421-CEF_1682461522000.TAR.GZ
MAP=4U5T-14G421-CDF_1682463264000.TAR.GZ
MAP=4U5T-14G421-CCF_1682461368000.TAR.GZ
MAP=4U5T-14G421-CBF_1682461295000.TAR.GZ
MAP=4U5T-14G421-CAF_1682461100000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CF_1682464057000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAM_1682463335000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBM_1682463581000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCM_1682463747000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat  Mode - Sync 3.4.22110 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (18)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G381-EZ_1652218180000.TAR.GZ (869.8MB)
5U5T-14G391-CR_1644007976000.TAR.GZ (385.5MB)
4U5T-14G421-CJF_1682462901000.TAR.GZ (693.3MB)
4U5T-14G421-CHF_1682462859000.TAR.GZ (1006.4MB)
4U5T-14G421-CFF_1682462169000.TAR.GZ (1.1GB)
4U5T-14G421-CGF_1682462518000.TAR.GZ (1.1GB)
4U5T-14G421-CEF_1682461522000.TAR.GZ (1.1GB)
4U5T-14G421-CDF_1682463264000.TAR.GZ (1.3GB)
4U5T-14G421-CCF_1682461368000.TAR.GZ (1.1GB)
4U5T-14G421-CBF_1682461295000.TAR.GZ (1.1GB)
4U5T-14G421-CAF_1682461100000.TAR.GZ (1002.3MB)
4U5T-14G424-CF_1682464057000.TAR.GZ (1.6KB)
4U5T-14G422-CAM_1682463335000.TAR.GZ (1.2GB)
4U5T-14G422-CBM_1682463581000.TAR.GZ (784.2MB)
4U5T-14G422-CCM_1682463747000.TAR.GZ (536MB)

LOG
[3/13/2024 11:13:53 AM] Selected Region: NA - Release: Sync 3.4.22110 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice) 
[3/13/2024 11:13:53 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[3/13/2024 11:13:53 AM] MY20 Protection: Disabled / Not MY20 
[3/13/2024 11:13:53 AM] Formatting USB drive
[3/13/2024 11:13:53 AM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/13/2024 11:14:00 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[3/13/2024 11:14:01 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[3/13/2024 11:14:01 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/13/2024 11:14:01 AM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[3/13/2024 11:14:01 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/13/2024 11:14:04 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[3/13/2024 11:14:04 AM] Checking Existing File: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 11:14:04 AM] Downloading: 5U5T-14G381-EZ_1652218180000.TAR.GZ
[3/13/2024 11:18:44 AM] Validating: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 11:18:50 AM] Downloaded: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 11:18:50 AM] Checking Existing File: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 11:18:50 AM] Downloading: 5U5T-14G391-CR_1644007976000.TAR.GZ
[3/13/2024 11:23:01 AM] Validating: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 11:23:04 AM] Downloaded: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 11:23:04 AM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 11:23:04 AM] Downloading: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[3/13/2024 11:26:51 AM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 11:26:55 AM] Downloaded: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 11:26:55 AM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 11:26:55 AM] Downloading: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[3/13/2024 11:35:28 AM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 11:35:33 AM] Downloaded: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 11:35:33 AM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 11:35:33 AM] Downloading: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[3/13/2024 11:48:49 AM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 11:48:55 AM] Downloaded: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 11:48:55 AM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 11:48:55 AM] Downloading: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[3/13/2024 11:58:26 AM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 11:58:32 AM] Downloaded: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 11:58:32 AM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[3/13/2024 11:58:38 AM] Validated: 4U5T-14G421-CEF_1682461522000.TAR.GZ (Skipping Download) 
[3/13/2024 11:58:38 AM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 11:58:38 AM] Downloading: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[3/13/2024 12:09:54 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 12:10:01 PM] Downloaded: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 12:10:01 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[3/13/2024 12:10:07 PM] Validated: 4U5T-14G421-CCF_1682461368000.TAR.GZ (Skipping Download) 
[3/13/2024 12:10:07 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[3/13/2024 12:10:13 PM] Validated: 4U5T-14G421-CBF_1682461295000.TAR.GZ (Skipping Download) 
[3/13/2024 12:10:13 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[3/13/2024 12:10:19 PM] Validated: 4U5T-14G421-CAF_1682461100000.TAR.GZ (Skipping Download) 
[3/13/2024 12:10:19 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[3/13/2024 12:10:19 PM] Validated: 4U5T-14G424-CF_1682464057000.TAR.GZ (Skipping Download) 
[3/13/2024 12:10:19 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 12:10:19 PM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[3/13/2024 12:17:31 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 12:17:36 PM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 12:17:36 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 12:17:36 PM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[3/13/2024 12:22:36 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 12:22:40 PM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 12:22:40 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 12:22:40 PM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[3/13/2024 12:25:56 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 12:25:58 PM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 12:25:58 PM] Preparing USB drive
[3/13/2024 12:25:58 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[3/13/2024 12:25:58 PM] Copying: 1u5t-14g386-cb.tar.gz 
[3/13/2024 12:26:01 PM] Validating: 1u5t-14g386-cb.tar.gz 
[3/13/2024 12:26:01 PM] Copied: 1u5t-14g386-cb.tar.gz 
[3/13/2024 12:26:01 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/13/2024 12:26:01 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/13/2024 12:26:01 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/13/2024 12:26:01 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[3/13/2024 12:26:01 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/13/2024 12:26:01 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/13/2024 12:27:04 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/13/2024 12:27:21 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[3/13/2024 12:27:21 PM] Checking Existing File: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 12:27:21 PM] Copying: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 12:30:02 PM] Validating: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 12:31:02 PM] Validate: 5U5T-14G381-EZ_1652218180000.TAR.GZ (Failed!, Downloading)
[3/13/2024 12:31:02 PM] Copying (Attempt #2): 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 12:32:32 PM] Validating: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 12:32:36 PM] Copied: 5U5T-14G381-EZ_1652218180000.TAR.GZ 
[3/13/2024 12:32:36 PM] Checking Existing File: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 12:32:36 PM] Copying: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 12:33:18 PM] Validating: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 12:33:46 PM] Copied: 5U5T-14G391-CR_1644007976000.TAR.GZ 
[3/13/2024 12:33:46 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 12:33:46 PM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 12:35:02 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 12:35:52 PM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ 
[3/13/2024 12:35:52 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 12:35:52 PM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 12:37:40 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 12:38:51 PM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ 
[3/13/2024 12:38:51 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 12:38:51 PM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 12:40:51 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 12:42:11 PM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ 
[3/13/2024 12:42:11 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 12:42:11 PM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 12:44:18 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 12:45:42 PM] Validate: 4U5T-14G421-CGF_1682462518000.TAR.GZ (Failed!, Downloading)
[3/13/2024 12:45:42 PM] Copying (Attempt #2): 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 12:47:40 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 12:47:46 PM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ 
[3/13/2024 12:47:46 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[3/13/2024 12:47:46 PM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[3/13/2024 12:49:48 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[3/13/2024 12:51:10 PM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ 
[3/13/2024 12:51:10 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 12:51:10 PM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 12:53:36 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 12:55:13 PM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ 
[3/13/2024 12:55:13 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[3/13/2024 12:55:13 PM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[3/13/2024 12:57:24 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[3/13/2024 12:58:47 PM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ 
[3/13/2024 12:58:47 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[3/13/2024 12:58:47 PM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[3/13/2024 1:00:54 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[3/13/2024 1:02:17 PM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ 
[3/13/2024 1:02:17 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[3/13/2024 1:02:17 PM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[3/13/2024 1:04:05 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[3/13/2024 1:05:18 PM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ 
[3/13/2024 1:05:18 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[3/13/2024 1:05:18 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[3/13/2024 1:05:18 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[3/13/2024 1:05:18 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ 
[3/13/2024 1:05:18 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 1:05:18 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 1:08:12 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 1:09:44 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ 
[3/13/2024 1:09:44 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 1:09:44 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 1:11:44 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 1:12:42 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ 
[3/13/2024 1:12:42 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 1:12:42 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 1:14:03 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 1:14:42 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ 
[3/13/2024 1:14:42 PM] Generating reformat.lst
[3/13/2024 1:14:42 PM] Generating autoinstall.lst
[3/13/2024 1:14:43 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

iamnotai · 13 March 2024 20:27

I read that PKG_ERR03 – Error is PKG_UNTAR_FAILURE - I don’t seem to understand what that could be - I did notice that in the log file- there was one file that may not have downloaded correctly? Possible corrupt file on the drive- Checking for errors in reformat.lst the next step?

SaNdMaN · 13 March 2024 20:51

What’s the time when it fails? Are you sure the unit has nav?.

You are basically using s potato as USB pendrive, can you try a decent brand like SanDisk?.

iamnotai · 13 March 2024 21:04

Fails at 1:07 - I will try to get a better USB drive! If it’s just the APPS file that’s corrupt- can I just re-download it and replace it on the USB drive? UNIT has NAV-

SaNdMaN · 13 March 2024 21:07

The issue is not the package, the issue is that you are using a potato as USB pendrive: it’s cheap, unreliable, generic and not even named to Windows (General UDisk USB Device).

Get a quality one, recreate the USB and it should be fine.

iamnotai · 13 March 2024 21:15

Got it! Thanks for the quick replies-

SaNdMaN · 13 March 2024 21:21

Out of curiosity, where did you get that USB from?.
The fact it’s 125GB it’s also strange, it’s an odd number, usually they are even.

iamnotai · 14 March 2024 00:08

New USB drive fixed it! Thanks much.

system · 16 March 2024 00:08

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