Sync 3.0 to 3.4 build 23088

Ford SYNC 3 Support
, , , , ,
1

I have a 2018 F250 and 6 months ago I updated to sync 3.4 build 23088. Lately when I start the truck none of the settings change. Resets do nothing to clear memory. What’s next steps to fix this? Can I get the newest build and update over my current?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.17276

New SYNC Version: 3.0.23088

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

LOG
[7/29/2023 3:02:15 PM] Selected Region: NA - Release: Sync 3.4.23088 - Map Version: 2.22 (2022) - NA (06 2022) (Updated Voice)
[7/29/2023 3:02:15 PM] Install Mode: Auto-Detect (reformat) Forced: False
[7/29/2023 3:02:15 PM] MY20 Protection: Auto-Detect
[7/29/2023 3:02:15 PM] Formatting USB drive
[7/29/2023 3:02:15 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[7/29/2023 3:02:27 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:02:27 PM] Downloading: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:02:31 PM] Validating: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:02:31 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:02:31 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:02:31 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:03:03 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:03:05 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:03:05 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:03:05 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:03:38 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:03:41 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:03:41 PM] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:03:41 PM] Downloading: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:04:30 PM] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:04:34 PM] Downloaded: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:04:34 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:04:34 PM] Downloading: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:05:10 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:05:13 PM] Downloaded: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:05:13 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:05:13 PM] Downloading: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:06:09 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:06:15 PM] Downloaded: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:06:15 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:06:15 PM] Downloading: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:07:24 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:07:29 PM] Downloaded: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:07:29 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:07:29 PM] Downloading: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:18:20 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:18:21 PM] Validate: 4U5T-14G421-CGF_1682462518000.TAR.GZ (Failed!, Downloading)
[7/29/2023 3:18:21 PM] Downloading (Attempt #2): 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:19:21 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:19:27 PM] Downloaded: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:19:27 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 3:19:27 PM] Downloading: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 3:20:24 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 3:20:30 PM] Downloaded: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 3:20:30 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 3:20:30 PM] Downloading: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 3:21:55 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 3:22:01 PM] Downloaded: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 3:22:01 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 3:22:01 PM] Downloading: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 3:23:05 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 3:23:10 PM] Downloaded: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 3:23:10 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 3:23:10 PM] Downloading: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 3:24:20 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 3:24:26 PM] Downloaded: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 3:24:26 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 3:24:26 PM] Downloading: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 3:25:14 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 3:25:19 PM] Downloaded: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 3:25:19 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 3:25:19 PM] Downloading: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 3:25:19 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 3:25:19 PM] Downloaded: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 3:25:19 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 3:25:19 PM] Downloading: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 3:26:30 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 3:26:36 PM] Downloaded: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 3:26:36 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 3:26:36 PM] Downloading: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 3:27:16 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 3:27:20 PM] Downloaded: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 3:27:20 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 3:27:20 PM] Downloading: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 3:27:45 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 3:27:47 PM] Downloaded: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 3:27:47 PM] Preparing USB drive
[7/29/2023 3:27:47 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:27:47 PM] Copying: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:27:51 PM] Validating: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:27:51 PM] Copied: 1u5t-14g386-cb.tar.gz
[7/29/2023 3:27:51 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:27:51 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:29:28 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:29:45 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/29/2023 3:29:45 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:29:45 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:32:19 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:32:45 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/29/2023 3:32:45 PM] Checking Existing File: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:32:45 PM] Copying: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:36:28 PM] Validating: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:37:06 PM] Copied: NU5T-14G381-AC_1682460957000.TAR.GZ
[7/29/2023 3:37:06 PM] Checking Existing File: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:37:06 PM] Copying: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:40:12 PM] Validating: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:40:46 PM] Copied: 4U5T-14G421-CJF_1682462901000.TAR.GZ
[7/29/2023 3:40:46 PM] Checking Existing File: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:40:46 PM] Copying: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:45:13 PM] Validating: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:45:58 PM] Copied: 4U5T-14G421-CHF_1682462859000.TAR.GZ
[7/29/2023 3:45:58 PM] Checking Existing File: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:45:58 PM] Copying: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:51:02 PM] Validating: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:51:51 PM] Copied: 4U5T-14G421-CFF_1682462169000.TAR.GZ
[7/29/2023 3:51:51 PM] Checking Existing File: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:51:51 PM] Copying: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:56:51 PM] Validating: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:57:45 PM] Copied: 4U5T-14G421-CGF_1682462518000.TAR.GZ
[7/29/2023 3:57:45 PM] Checking Existing File: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 3:57:45 PM] Copying: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 4:02:45 PM] Validating: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 4:03:59 PM] Copied: 4U5T-14G421-CEF_1682461522000.TAR.GZ
[7/29/2023 4:03:59 PM] Checking Existing File: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 4:03:59 PM] Copying: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 4:10:00 PM] Validating: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 4:11:48 PM] Copied: 4U5T-14G421-CDF_1682463264000.TAR.GZ
[7/29/2023 4:11:48 PM] Checking Existing File: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 4:11:48 PM] Copying: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 4:16:55 PM] Validating: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 4:18:28 PM] Copied: 4U5T-14G421-CCF_1682461368000.TAR.GZ
[7/29/2023 4:18:28 PM] Checking Existing File: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 4:18:28 PM] Copying: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 4:23:37 PM] Validating: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 4:25:02 PM] Copied: 4U5T-14G421-CBF_1682461295000.TAR.GZ
[7/29/2023 4:25:02 PM] Checking Existing File: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 4:25:02 PM] Copying: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 4:29:31 PM] Validating: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 4:30:17 PM] Copied: 4U5T-14G421-CAF_1682461100000.TAR.GZ
[7/29/2023 4:30:17 PM] Checking Existing File: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 4:30:17 PM] Copying: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 4:30:17 PM] Validating: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 4:30:17 PM] Copied: 4U5T-14G424-CF_1682464057000.TAR.GZ
[7/29/2023 4:30:17 PM] Checking Existing File: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 4:30:17 PM] Copying: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 4:35:55 PM] Validating: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 4:36:55 PM] Copied: 4U5T-14G422-CAM_1682463335000.TAR.GZ
[7/29/2023 4:36:55 PM] Checking Existing File: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 4:36:55 PM] Copying: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 4:40:21 PM] Validating: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 4:41:21 PM] Copied: 4U5T-14G422-CBM_1682463581000.TAR.GZ
[7/29/2023 4:41:21 PM] Checking Existing File: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 4:41:21 PM] Copying: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 4:43:45 PM] Validating: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 4:44:27 PM] Copied: 4U5T-14G422-CCM_1682463747000.TAR.GZ
[7/29/2023 4:44:27 PM] Generating reformat.lst
[7/29/2023 4:44:27 PM] Generating autoinstall.lst
[7/29/2023 4:44:27 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

New sync is 3.4.23088

3

What are you expecting to change? Usually people want the settings to stay how they left them.

4

The latest sync3 update is 3.4.23188 and you should not have an issue updating with Cyanlabs using 3.4.23088 as your current version. Also new maps superceding 2.22 are coming out in about a week at this stage.

If you update just remember to leave the flash drive in if you get an early message to remove it to allow for the system to reboot and finish the upload and do a master reset when finished.

5

Ok so I can go 3.4.23088 to 3.4.23188? I’m sorry for the bad first message. I meant to say that the settings are not saving so everyone I start the truck, it reverts back like it didn’t know what settings I added in and that I had CarPlay turned on

6

I’m sorry. I meant to say the settings do not save at all. Everything reverts back like they were never changed from the factory

1 Like
7

You can upgrade but settings not saving is more likely a failing APIM. I would guess your radio presets are staying the same? They should as those are stored in the ACM not the APIM.

8

Yep radio presets are staying the same. Would it be worth trying to update 3.4.23088 to 3.4.23188?

9

You need to get out of 23088, like 22251 it’s has a bug where a partition gets full and you may experience those issues you are describing.

Install the latest build, it should fix the issue.

10

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.