Sync 3.3 to 3.4 install red screen restart?

I started update from 3.3 to 3.4, tried manually and didn’t have all the necessary TAR files, upgrade seems stuck at red screen, with “Error Update packages not found” and there is a clock running, I have recreated a new USB with CYANLABS - SYN3 UPDATER - V2.12.2.0 correct files, how do I get it to “restart”? I have tried a hard reset.


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: MY20

Install Type: OEM

Old SYNC Version: 3.318266

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Error update packages not found

Update Method: CyanLabs Manual Method

Please post the log files for the installation from the Syn3 Updater. You should have been using the autoinstall method. No need to reformat. We need to know what method you have used to get to this point.

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.318266
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Directory
Path: C:\Users\mjbat\OneDrive\Documents\usb files\

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall

FILES (4)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)

LOG
[12/29/2023 1:35:10 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[12/29/2023 1:35:10 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[12/29/2023 1:35:10 PM] MY20 Protection: Auto-Detect
[12/29/2023 1:35:10 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:10 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:12 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:12 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:12 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:12 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:38 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:41 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:41 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:35:41 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:36:02 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:36:08 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:36:08 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:08 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:08 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:08 PM] Validate: NU5T-14G381-AD_1689364279000.TAR.GZ (Failed!, Downloading)
[12/29/2023 1:36:08 PM] Downloading (Attempt #2): NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:53 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:00 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:00 PM] Preparing selected directory (No USB Drive Selected)
[12/29/2023 1:37:01 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:01 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:17 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:21 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:21 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:21 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:33 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:38 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:38 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:38 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:51 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:38:00 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:38:00 PM] Generating Autoinstall.lst
[12/29/2023 1:38:01 PM] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!

Thank you that did the trick. Appreciate your help!! your product and site was very helpful. Couldn’t get anywhere with the update from Ford. Will recommend to others!!

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