MjBat
(MjBat)
30 December 2023 00:20
1
I started update from 3.3 to 3.4, tried manually and didn’t have all the necessary TAR files, upgrade seems stuck at red screen, with “Error Update packages not found” and there is a clock running, I have recreated a new USB with CYANLABS - SYN3 UPDATER - V2.12.2.0 correct files, how do I get it to “restart”? I have tried a hard reset.
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: MY20
Install Type: OEM
Old SYNC Version: 3.318266
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
Error update packages not found
Update Method: CyanLabs Manual Method
F150Chief
(F150Chief)
30 December 2023 04:02
2
Please post the log files for the installation from the Syn3 Updater. You should have been using the autoinstall method. No need to reformat. We need to know what method you have used to get to this point.
MjBat
(MjBat)
30 December 2023 15:49
3
CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.318266
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Directory
Path: C:\Users\mjbat\OneDrive\Documents\usb files\
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall
FILES (4)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
LOG
[12/29/2023 1:35:10 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[12/29/2023 1:35:10 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[12/29/2023 1:35:10 PM] MY20 Protection: Auto-Detect
[12/29/2023 1:35:10 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:10 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:12 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:12 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:35:12 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:12 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:38 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:41 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:35:41 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:35:41 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:36:02 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:36:08 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:36:08 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:08 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:08 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:08 PM] Validate: NU5T-14G381-AD_1689364279000.TAR.GZ (Failed!, Downloading)
[12/29/2023 1:36:08 PM] Downloading (Attempt #2 ): NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:36:53 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:00 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:00 PM] Preparing selected directory (No USB Drive Selected)
[12/29/2023 1:37:01 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[12/29/2023 1:37:01 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:01 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:17 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:21 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[12/29/2023 1:37:21 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:21 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:33 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:38 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[12/29/2023 1:37:38 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:38 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:37:51 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:38:00 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[12/29/2023 1:38:00 PM] Generating Autoinstall.lst
[12/29/2023 1:38:01 PM] ALL FILES DOWNLOADED AND COPIED TO THE SELECTED FOLDER SUCCESSFULLY!
MjBat
(MjBat)
30 December 2023 20:08
4
Thank you that did the trick. Appreciate your help!! your product and site was very helpful. Couldn’t get anywhere with the update from Ford. Will recommend to others!!
system
(system)
Closed
1 January 2024 20:08
5
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