Sync 3.4 2016 F150 CarPlay Issue

Hey guys - Trying to help my Dad get CarPlay working in his truck. (Didn’t work before the update either - He doesn’t think CarPlay has ever worked) Updated to the latest Sync 3.4 last night… Android Auto is working fine… But no CarPlay at all. Doesn’t even try on any iPhone plugged in… Truck does give a “USB hub kit supported” message everytime it’s started though.
Any help would be greatly appreciated!!


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.22200

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
USB Hub not supported please remove

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.10

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.11.10.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22200
Region: NA
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Enabled

DESTINATION DETAILS
Mode: Drive
Model:  USB  SanDisk 3.2Gen1 USB Device
Size: 114.6GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.10.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item2 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item3 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open3 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall


FILES (3)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[8/7/2023 9:37:51 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Keep Existing Maps 
[8/7/2023 9:37:51 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[8/7/2023 9:37:51 PM] MY20 Protection: Enabled 
[8/7/2023 9:37:51 PM] Formatting USB drive
[8/7/2023 9:37:51 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[8/7/2023 9:37:58 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2023 9:38:00 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[8/7/2023 9:38:00 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2023 9:38:02 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[8/7/2023 9:38:02 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:38:02 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[8/7/2023 9:40:24 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:40:28 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:40:28 PM] Preparing USB drive
[8/7/2023 9:40:28 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2023 9:40:28 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2023 9:40:43 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2023 9:40:46 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/7/2023 9:40:46 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2023 9:40:46 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2023 9:41:10 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2023 9:41:15 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[8/7/2023 9:41:15 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:41:15 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:41:37 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:41:44 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[8/7/2023 9:41:44 PM] Generating Autoinstall.lst
[8/7/2023 9:41:44 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

You will need to replace the USB hub for CP to work → Media Hub, CarPlay Compatible - 2015-2020 Ford/Lincoln - SYNC 3

Ok thanks! Have one showing up tomorrow… Will report back!

Worked like a charm! Thanks!!

Great, thank you for the feedback.
Take care.

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