Sync 3.4.21194 - Feedback & Issues

tomshepp · 28 September 2021 20:09

Updated my UK 2017 fiesta Ecoboost today without issues. Thank you again Cyanlabs.

slipshot · 29 September 2021 07:41

Interesting one. Looking to upgrade a vehicle from 3.0.20092 to 3.4.21194 with maps (ver 2.20) for Australia. Regardless of whether I click START or Download, it gets part way through, downloading files with out issue and then comes across one file which it then prompts the error (red box) saying “ERROR - The file is too long. This operation is currently limited to supporting files less than 2 gigabytes in size.” The operation then stops. The file it has the issue with is 4U5T-14G421-DAF_1615429515000.TAR.GZ
Any thoughts…

CyanLabs · 29 September 2021 10:28

Correction: it’s due to the number of connections you are using.

This is the bad line of code, filesize / download connections = xxxGB parts

In regards to this specific file
4.92GB
If you was to do 2 connections for this file that would result in ~2.5GB files which is higher than the allowed 2GB of that function.

github.com

CyanLabs/Syn3Updater/blob/1b1623621fa08b38c3592a0ef66b38aa0c7e59ae/Syn3Updater/Helper/FileHelper.cs#L253


      
          }
          
          
#endregion
          
          
#region Merge to single file
          
          
foreach (KeyValuePair<long, string> tempFile in tempFilesDictionary.OrderBy(b => b.Key))
          {
              try
              {
                  byte[] tempFileBytes = File.ReadAllBytes(tempFile.Value);
                  destinationStream.Write(tempFileBytes, 0, tempFileBytes.Length);
                  File.Delete(tempFile.Value);
              }
              catch (IOException e)
              {
                  await Application.Current.Dispatcher.BeginInvoke(() => UIHelper.ShowErrorDialog(e.GetFullMessage()));
                  return false;
              }
          }

slipshot · 29 September 2021 21:09

Thanks - I had two connections selected on this computer when it failed. Interestingly the other computer only had one connection and it downloaded fine.

CyanLabs · 29 September 2021 21:11

Yes it’s a bug, added to the issue tracker, but unlikely to be fixed in v2.x as i’m currently rewriting v3 from scratch. the solution is to ensure that filesize / connections doesn’t equal more than 2GB, so 4.5gb / 2 = 2.25GB which is too big, best to just use either 1 connection or 4.

F150Chief · 3 October 2021 18:30

5 posts were split to a new topic: 3.4.21194 Camera Issues

chancenvergeber · 3 October 2021 16:37

Hi,

I still have the flickering issue with this version - Ford Focus RS (2016).

jamesluna1010 · 7 October 2021 08:32

Friends,

We have a problem to update an APIM central in 2 cars (FORD EDGE 2014 and FORD RANGER 2017) we are in Brazil and in the ANZ version (includes the SA=BRAZIL translation) the language translated to PT-BR is not showing. we have already done 3 times for version 3.3.19052 and up to 3.4.21194 and there is no language option in Portuguese.

thank you for helping

F150Chief · 7 October 2021 17:21

You probably have the 5U5T-14G391-AP Sync Voice file loaded in both cars, which does not contain PTB - Brazilian Portuguese language. You will need to load a region specific voice file:

5U5T-14G391-DP_1626960105000.TAR.GZ
1.0Gb Sync3 v3.2.21169
ENA, ENG, ENU, GED, MNT, PTB, RUR, SPM, TRT

Follow the instructions below:

Create a USB drive (format as EXFAT) with a SyncMyRide folder.
Copy the file downloaded above into the SyncMyRide folder.
In the root of the USB is the autoinstall.lst and DONTINDX.MSA files which you can obtain from any upgrade you previously performed.
You will need to edit the autoinstall.lst file so it looks like the example below.

[SYNCGen3.0_ALL]
Item1 = 5U5T-14G391-DP_1626960105000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-DP_1626960105000.TAR.GZ
Options = Autoinstall

Insert USB in vehicle and wait for the installation to complete. You should see a message indicating completion.
Remove the USB drive and reboot the APIM.

All the files needed can be found at the Software Database - CyanLabs

jamesluna1010 · 7 October 2021 18:22

Darling the shot was in the can!

problem solved!

thankful

AndreO · 7 October 2021 20:01

Received an OTA update for the Kuga MY21 yesterday and it seems that the USB music playback issue has been resolved, so far everything sounds fine.

JouleThief · 8 October 2021 01:04

Interesting and potentially great news. What version did you end up with after the update? Is it different from the one in this topic?

Thanks.

CyanLabs · 8 October 2021 10:52

There is no newer version than this currently.

Jsuatam · 10 October 2021 12:55

Updated a week ago to 21194 with F10 maps. Everything works fine
I had an issue with previous 3.3 and 3.4 versions with voices in German even after selecting Spanish, English…Fixed this issue by selecting region as America and Canada even though I live in Spain. System said it was not going to work but it really did in my 2015 Ford Mustang.

AndreO · 11 October 2021 20:04

It is a vehicle related update (update after start) and is not a sync update, my version was and is 3.4.21194. may have been judging too early, the problem has become less but unfortunately not gone.

[image]

JouleThief · 11 October 2021 21:35

Thanks. Same experience: it’s less but not gone. Was hoping you were the first wave of a further update, lol.

Echristiansen · 13 October 2021 12:58

Just updated from V1.0 15139 yesterday.

Huge thanks to this resource! I’m not sure who all deserves credit here, but my hats are off to you.

After hours of web browsing and multiple failed attempts to update software, it was so relieving to just run the the sync3 updater, plug in my usb, and have a successful upload in less than half an hour.

The interface and functionality of 3.4 are SOOOO MUCH BETTER than the old stuff. Once again, thank you thank you thank you!

Chris01 · 21 October 2021 07:45

Updated from 3.0 20204 to 3.4 21194 and so far it’s great. (Ford Fiesta 2017 B&O 8" Sync 3 with EU Nav)
It works really well and is as fast as always
Positives stuff I noticed:

Sound in general but especially Surround Sound sounds A LOT better
Radio-Logos are working Out of the box
No Screen flickering on brighness changes. This wasn’t an issue before but after reading this thread I consider myself lucky, that it works without problems.
It’s so damn fast when booted up. Everything is almost instant.

Negative Stuff (Bugs etc.)

Sometimes when using Carplay the Media information (Track Name & Artist) are not displayed in the small Screen in the Dashboard while the Tracknumbers like 2/74 are showing correctly and are updating on track changes or when playing a diffrent album. I havent figured out how to properly reproduce that issue. These semingly missing Informations are correctly displayed in Sync 3 when exiting carplay via the Sync “App” and looking at the Sync 3 Dashboard.
It needs more time when starting up cold. But it’s not nearly as laggy as 3.0 when loading the Nav.
When Navigation with Carplay (Maps, Waze, GMaps, TomTomGo) no Information is shown on the little Screen in the Dashboard. (I don’t think this is a bug in 3.4 but I expected that to work)
Edit: Did some reserach after Cyanlabs answer and it really seems like Sync 3.4 dosen’t support Navigation Instructions via iAP2.
iAP2 has been around for a while now and Route guidence for HuDs is supported since iOS 10. Anyway that topic dosen’t belong here.

CyanLabs · 21 October 2021 07:47

Works on Android auto not carplay.

blackdog · 22 October 2021 13:17

So if someone is upgrading from Sync 3.0 to 21194 it should first be done without including navigation then do a second with nav?