I ran the reformat function and within 30 seconds of the software update starting I received “Installation Failed Error Code PKG_ERR04”. SYNC appears to be functioning no different now than before - no worse off due to the error but not any better. Suggestions?
Download Log
CYANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.22251
Region: NA
Navigation: True
Install Mode: reformat (reformat)
Install Mode Overridden: True
My20 Protection Enabled: Disabled / Not MY20
DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra USB Device
Size: 29GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AB_1665525837000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - reformat FORCED Mode - Sync 3.4.22251 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (4)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
LOG
[4/23/2023 1:40:48 PM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: Keep Existing Maps
[4/23/2023 1:40:48 PM] Install Mode: reformat (reformat) Forced: True
[4/23/2023 1:40:48 PM] MY20 Protection: Disabled / Not MY20
[4/23/2023 1:40:48 PM] Formatting USB drive
[4/23/2023 1:40:48 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[4/23/2023 1:40:58 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[4/23/2023 1:40:59 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[4/23/2023 1:40:59 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[4/23/2023 1:41:03 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[4/23/2023 1:41:03 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[4/23/2023 1:41:09 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[4/23/2023 1:41:09 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[4/23/2023 1:41:29 PM] Validated: NU5T-14G381-AB_1665525837000.TAR.GZ (Skipping Download)
[4/23/2023 1:41:29 PM] Preparing USB drive
[4/23/2023 1:41:29 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[4/23/2023 1:41:29 PM] Copying: 1u5t-14g386-cb.tar.gz
[4/23/2023 1:41:33 PM] Validating: 1u5t-14g386-cb.tar.gz
[4/23/2023 1:41:33 PM] Copied: 1u5t-14g386-cb.tar.gz
[4/23/2023 1:41:33 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[4/23/2023 1:41:33 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[4/23/2023 1:41:46 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[4/23/2023 1:41:49 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[4/23/2023 1:41:49 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[4/23/2023 1:41:49 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[4/23/2023 1:42:07 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[4/23/2023 1:42:12 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[4/23/2023 1:42:12 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[4/23/2023 1:42:12 PM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ
[4/23/2023 1:42:39 PM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[4/23/2023 1:42:46 PM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ
[4/23/2023 1:42:46 PM] Generating reformat.lst
[4/23/2023 1:42:46 PM] Generating autoinstall.lst
[4/23/2023 1:42:46 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
From Interrogater Log:
Version NU5T-14G381-AB
APIM Model: KU5T-14G371-CDF
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 4.3G
4/23/2023 2:01:37 PM +00:00
Partition Type = Free / Total
/fs/sd/MAP/ = 12M / 1.5G
/fs/sd/MAP/ = 12M / 1.5G
/fs/sd/MAP/ = 12M / 1.4G
/fs/sd/MAP/ = 10M / 1.4G
/fs/sd/MAP/ = 2.9M / 951M
/fs/sd/MAP/ = 8.6M / 1.3G
/fs/sd/MAP/ = 14M / 1.8G
/fs/sd/MAP/ = 17M / 1.7G
/fs/sd/MAP/ = 6.7M / 1.4G
/fs/Nuance/ = 9.9M / 1.6G
/fs/Nuance/ = 6.4M / 1.1G
/fs/Nuance/ = 24M / 2.5G
/fs/Nuance/ = 3.2M / 465M
/fs/Nuance/grace = 5.8M / 775M
/fs/rwdata/ = 121M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 90M / 90M
/fs/mp/ = 84M / 1.4G
/fs/images/ = 4.3G / 25G
Installed Packages
4U5T-14G422-CBC
4U5T-14G421-CHE
4U5T-14G421-CBE
4U5T-14G422-CAK
4U5T-14G421-CCE
4U5T-14G421-CGE
4U5T-14G421-CDE
4U5T-14G423-CC
4U5T-14G421-CAE
4U5T-14G422-CCC
5U5T-14G391-CS
4U5T-14G421-CFE
4U5T-14G421-CJE
4U5T-14G421-CEE
4U5T-14G424-CE
APIM AsBuilt
DE00: 2A2A000600022904048A
DE01: 55530103C002409080004005
DE02: 0000010100
DE03: 000014030E0001
DE04: 1A681A6838A4
DE05: B0
DE06: 40003300000000029A000056568800C8