SYNC 3.4 Build 23188 - 2020 F150 (Build / sold date Oct 2019 - Dec 2019) MEM__ERR01

Please provide:

  • the autoinstalll.lst file you are using
  • the resulting xml after running the interrogator log

Will do. Thanks

3.4.23188

; SYNC3 Consumer Assembly
Upgrade - Release 3.4.23188 - Only
for Nav/NA assemblies.

[SYNCGen3.0_3.4.23188_PRODUCT]
PU5T-14G386-BB
HB5T-14G386-VEB
HB5T-14G386-VBB
NU5T-14G381-AD
Options = AutoInstall
[SYNCGen3.0_ALL]
GB5T-14G386-AE
LU5T-14G386-CA
Options = AutoInstall,Delay,Include,Transaction

Map Files

[SYNCGen3.0_3.2312.18005_PROD]
HB5T-14G386-TAC
HB5T-14G386-VHA
4U5T-14G424-CF
4U5T-14G421-CAF
4U5T-14G421-CBF
4U5T-14G421-CCF
4U5T-14G421-CDF
Options = AutoInstall

[SYNCGen3.0_3.2312.18005]
4U5T-14G421-CFF
4U5T-14G421-CGF
4U5T-14G421-CHF
4U5T-14G421-CJF
Options = AutoInstall, Include, Transaction

[SYNCGen3.0_ALL]
4U5T-14G421-CEF
4U5T-14G422-CAM
4U5T-14G422-CBM
4U5T-14G422-CCM
Options = Delay, Include ,Transaction

Sync_VYB810D4____________25062.xml (11.0 KB)

Is this filename a typo or is there a new file for Gracenote?
GB5T-14G386-AE

So, at this point you have updated to 3.4.23188, but have not updated the maps. Correct?
Where did you get the map license file? If you downloaded it from here it will not work, you need to download one from Ford for your VIN. Otherwise, the autoinstall file for the maps will work with your unit.

Another question: There are no complete map sets installed on the APIM. Here are the files presently installed.
4U5T-14G423-CC
4U5T-14G421-CCC
4U5T-14G422-CBF
5U5T-14G391-CS

Has this APIM been wiped with another utility, like that from FMods? Below is the storage indicated by the log utility. It does indicate the unit is equipped for NAV. I suspect that there is an issue with the software and maps installations which needs to be corrected.

<d2p1:AdditionalAttributes logGeneratedDateTime=“2023-11-27T17:03:53+00:00” RAM=“883695616” vmcuVersion=“Vector_VMCU_05.04.22”>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.4G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.4G” available=“36K”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.4G” available=“148K”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“922M” available=“3.0M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“9.3M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.7G” available=“16M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.7G” available=“16M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“2.0G” available=“13M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“1.6G” available=“15M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“1.1G” available=“10M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“2.6G” available=“24M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“465M” available=“3.2M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/grace” total=“775M” available=“5.8M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/” total=“1.2G” available=“645M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/quip/” total=“35M” available=“35M”/>
<d2p1:PartitionHealth type=“/fs/mp/” total=“1.4G” available=“84M”/>
<d2p1:PartitionHealth type=“/fs/images/” total=“25G” available=“3.9G”/>

Hi F150 Chief,

I did not look at the XML itself that I uploaded to see what was a successful transfer / upload. That could have saved you (Or anyone else looking at this thread) some time on what was actually in the APIM, so thanks for giving that a onceover. The files I noted here on this thread were from the thumb drive to my truck from https://www.ford.com/support/sync-maps-updates/.

Once I uploaded the 23188 files and after the shutoff the truck and open close the door routine, it showed as successful.

If the XML did not show any of the files from the 23188 upload on the XML, then they did not transfer over like the Gracenote file which is noted on the 23188 lst.

Outside of the the Ford / Sync Navigation website, no, I have not used any other service to perform any task. I did perform a master reset prior to uploading the 21194 version. I also had issues with that update and had to perform over a dozen resets (Not master though, the Volume / right arrow reset) where things came back to life.

The 5 files you noted, the CC and CS were from the 3.4.21194 update (and the CCC and CBF were from the previous 3.0_3.2312.18005 which carried over??, no clue) I loaded trying to correct the issues I had from the blue and black screens of death i was experiencing from the 3.0_3.2312.18005 version . So it looks like there was not a clean load even from then.

The interesting thing is that the maps seem to be working and it shows traffic condition status. So at this point I am not sure what is good or what is in need of correction.

What a headache. I’m in IT and even this is like Windows 9 for trying to figure it out.

Thanks for all the help from you or anyone else in advance, it means a lot to me.

It’s not the first time I see an APIM not showing what’s really on the unit due to unfinished updates…

I’m assuming this is an edited version of the autoinstall.lst files…
And, this is pushed by Ford because of your VIN, right?.

There’s one thing you could try: splitting the maps installs into smaller pieces…
Your unit does not have a lot of free space to work with, and map files are BIG.
4U5T-14G421-CAF is 1 GB, compressed… and to install it on the unit temp space is required to copy and then uncompress it… and you only have 3.9 GB left, which is not a lot…

So that’s what I would try: Make a .lst file for installing only 4U5T-14G424-CF and
4U5T-14G421-CAF.

The three sections of 18005_PROD, 18005 and All were in the autolist from the official Ford / Sync navigation website. I did edit the item / open statement lines for clear reading, yes for this thread, but it is in the correct order. By my VIN, yes.

I will give that a try, thanks

Also, do i just need the AutoInstall, or
AutoInstall, Include, Transaction
Delay, Include , Transaction

Thanks again!

Just the autoinstall…
I’ve merged your 2 consecutive posts… please use the edit button instead…
Thanks!.

That was successful - NA 2 22

Should I perform the same type of upload on the rest of the files, a few at a time? As I am not sure which file updates what function, can it be in any order to upload?

This is the OEM Ford autoinstall.lst file contents for installing Sync 3.4.23188. This is only for the Sync app and does not include the voice or GN packages.

; SYNC3 Consumer Assembly Upgrade - Release 3.4.23188 - Only for Nav/EU assemblies.

[SYNCGen3.0_3.4.23188_PRODUCT]
Item1 = PU5T-14G386-BB
Open1 = SyncMyRide\PU5T-14G386-BB.tar.gz
Item2 = HB5T-14G386-VEB
Open2 = SyncMyRide\HB5T-14G386-VEB.tar.gz
Item3 = HB5T-14G386-VCB
Open3 = SyncMyRide\HB5T-14G386-VCB.tar.gz
Item4 = NU5T-14G381-AD
Open4 = SyncMyRide\NU5T-14G381-AD.tar.gz
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = GB5T-14G386-AE
Open1 = SyncMyRide\GB5T-14G386-AE.tar.gz
Item2 = LU5T-14G386-CA
Open2 = SyncMyRide\LU5T-14G386-CA.tar.gz
Options = AutoInstall,Delay,Include,Transaction

In reality, all you need is this…

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = NU5T-14G381-AD_1689364279000.TAR.GZ
Open2 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall

The rest of it is just software and hardware checks along with the log utility.

For the NA Maps…

Each of the argument statements at the end of each section are there for a specific function to instruct the Sync upgrade to proceed in a certain order and to force a reboot if needed.

Can you post the autoinstall.lst file for the maps installation from Ford here please…I can parse this out for you.

Also, deleting the GN package will give you more free space to process the map installations. You can load it back later.

Tutorial: Removal of Gracenotes - Ford / Guides - CyanLabs Official Community

autoinstall.lst (1.2 KB)

So you have only 4U5T-14G424-CF and 4U5T-14G421-CAF installed at this point?

Have you deleted GN?

For the Map update yes, only the two files you noted as it bombed out with the MEM_ERR when trying the full upload. The SYNC3 update did not error when I uploaded the files it moved over.

With MY2020+ can I use the Cyan GN removal tool?

I am taking everything literally step by step that you both are helping me with so I do not brick anything.

I uploaded the two files that you indicated then came back here to the thread for the next steps / what should I or should not upload before proceeding.

Yes

This file will theoretically work for you once you delete GN. You will need to rename it removing the NA22 I used to keep the files from getting confused.

NA22 autoinstall.lst (1.1 KB)

If you run into an issue with it because of free space restrictions, you can just cut it into 4 pieces and just use the Options = Autoinstall argument at the end of each one.

Sync_VYB810D4_____________25062.xml (10.8 KB)
Here is the latest Interrogator Log. It looks like on the APIM it is up with no issues. I also reloaded Gracenote back in.

If the file does not show everything, I am not sure how to get what we need.

Thanks for all the help the past two days!

Sorry, I’m late to the party…
Awesome that it worked, so yeah, the APIM is struggling with the amount of files it needs to process all at once.

And yes, you should continue selecting a few items at a time… You can try with 2 maps to see if that works, but maps are big, so I’m not sure…

You should cover all the files pending to install, that I believe are maps and nav-voices…

Also, since a package update was successful, you can try running the interrogator log again to see if more packages are now displayed… You can then compare that with the files Ford pushed your way to install the missing ones.

Apologies, I didn’t see the XML file you provided.
I’m on mobile, but these are the important bits:

  • 5gb of free space, which is good, you gained 1.1 GB
  • there are more packages listed, these are the installed packages (Sync3 itself may not be listed):

4U5T-14G424-CF
4U5T-14G421-CAF
4U5T-14G421-CBF
4U5T-14G421-CCF
4U5T-14G421-CEF
4U5T-14G421-CHF
4U5T-14G421-CJF
4U5T-14G422-CBF
5U5T-14G391-CS

So double check those with your original list…
Also, a tip: you can open that XML file with Syn3Updater, it will let you know what’s on it…

It looks like you are ok now, despite some files not being listed as installed. This might just be because you cannot clear the rwdata cache completely since you cannot reformat the unit. Honestly, if it is now working properly with no issues, this is likely the best you will get without reformat. (Again, you can’t use the Ford reformat tools on this unit.)

This is listed as installed in the xml.
NU5T-14G381-AD
4U5T-14G424-CF
4U5T-14G421-CAF
4U5T-14G421-CBF
4U5T-14G421-CCF
4U5T-14G421-CEF
4U5T-14G421-CHF
4U5T-14G421-CJF
4U5T-14G422-CBF
5U5T-14G391-CS

This looks correct…
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.6G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.4G” available=“36K”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.5G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“12M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“982M” available=“2.9M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“8.3M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.7G” available=“16M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.7G” available=“17M”/>
<d2p1:PartitionHealth type=“/fs/sd/MAP/” total=“1.3G” available=“6.2M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“1.6G” available=“15M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“1.1G” available=“10M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“2.6G” available=“24M”/>
<d2p1:PartitionHealth type=“/fs/Nuance/” total=“465M” available=“3.2M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/” total=“1.2G” available=“639M”/>
<d2p1:PartitionHealth type=“/fs/rwdata/quip/” total=“35M” available=“35M”/>
<d2p1:PartitionHealth type=“/fs/mp/” total=“1.4G” available=“84M”/>
<d2p1:PartitionHealth type=“/fs/images/” total=“25G” available=“5.0G”/>

Good job…!

Just as a note you can however jailbreak and install the modded reformat tool if desired, check fmods (google) for further information on that.

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.