Sync 3.4 No navigation prompts in any map app

I used Cynlabs to update from 3.0 v1 to 3.4 and when i use any navigation app (sync nav, apple maps, google maps) i do not get any voice prompts. i have checked all the audio settings and they are all enabled, volume is up, and when the nav voice is supposed to play, it will still lower the music volume like its playing but no audio file actually plays.

If i turn off CarPlay and just use google maps through my phone with bluetooth, then the voice prompts will play correctly.

Im very dumb to how all this works and i just followed online tutorials, so im not sure what to do.


SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: OEM Replacement

Old SYNC Version: 3.0.23219

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: V2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.23219
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer Glide USB Device
Size: 57.3GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCN_1709611788000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBN_1709611416000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAN_1709610798000.TAR.GZ
MAP=4U5T-14G421-CJG_1709610049000.TAR.GZ
MAP=4U5T-14G421-CHG_1709609492000.TAR.GZ
MAP=4U5T-14G421-CGG_1709608813000.TAR.GZ
MAP=4U5T-14G421-CFG_1709608559000.TAR.GZ
MAP=4U5T-14G421-CEG_1709607297000.TAR.GZ
MAP=4U5T-14G421-CDG_1709589204000.TAR.GZ
MAP=4U5T-14G421-CCG_1709587982000.TAR.GZ
MAP=4U5T-14G421-CBG_1709587496000.TAR.GZ
MAP=4U5T-14G421-CAG_1708029977000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
4U5T-14G422-CCN_1709611788000.TAR.GZ (540.7MB)
4U5T-14G422-CBN_1709611416000.TAR.GZ (793MB)
4U5T-14G422-CAN_1709610798000.TAR.GZ (1.2GB)
4U5T-14G421-CJG_1709610049000.TAR.GZ (707.8MB)
4U5T-14G421-CHG_1709609492000.TAR.GZ (1023.3MB)
4U5T-14G421-CGG_1709608813000.TAR.GZ (1.2GB)
4U5T-14G421-CFG_1709608559000.TAR.GZ (1.1GB)
4U5T-14G421-CEG_1709607297000.TAR.GZ (1.1GB)
4U5T-14G421-CDG_1709589204000.TAR.GZ (1.3GB)
4U5T-14G421-CCG_1709587982000.TAR.GZ (1.1GB)
4U5T-14G421-CBG_1709587496000.TAR.GZ (1.1GB)
4U5T-14G421-CAG_1708029977000.TAR.GZ (1014.9MB)

LOG
[6/14/2024 6:48:00 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA 
[6/14/2024 6:48:00 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[6/14/2024 6:48:00 PM] MY20 Protection: Auto-Detect 
[6/14/2024 6:48:00 PM] Formatting USB drive
[6/14/2024 6:48:00 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[6/14/2024 6:48:08 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:48:08 PM] Downloading: 1u5t-14g386-cb.tar.gz
[6/14/2024 6:48:11 PM] Validating: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:48:11 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:48:11 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:48:11 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[6/14/2024 6:48:11 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:48:11 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:48:11 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:48:11 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[6/14/2024 6:48:37 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:48:38 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:48:38 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:48:38 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[6/14/2024 6:48:53 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:48:55 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:48:55 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:48:55 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[6/14/2024 6:49:15 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:49:16 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:49:16 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:49:16 PM] Downloading: 4U5T-14G422-CCN_1709611788000.TAR.GZ
[6/14/2024 6:49:29 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:49:30 PM] Downloaded: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:49:30 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 6:49:30 PM] Downloading: 4U5T-14G422-CBN_1709611416000.TAR.GZ
[6/14/2024 6:49:48 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 6:49:50 PM] Downloaded: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 6:49:50 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 6:49:50 PM] Downloading: 4U5T-14G422-CAN_1709610798000.TAR.GZ
[6/14/2024 6:50:18 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 6:50:21 PM] Downloaded: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 6:50:21 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 6:50:21 PM] Downloading: 4U5T-14G421-CJG_1709610049000.TAR.GZ
[6/14/2024 6:50:37 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 6:50:38 PM] Downloaded: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 6:50:38 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 6:50:38 PM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[6/14/2024 6:51:02 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 6:51:04 PM] Downloaded: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 6:51:04 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 6:51:04 PM] Downloading: 4U5T-14G421-CGG_1709608813000.TAR.GZ
[6/14/2024 6:51:31 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 6:51:34 PM] Downloaded: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 6:51:34 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 6:51:34 PM] Downloading: 4U5T-14G421-CFG_1709608559000.TAR.GZ
[6/14/2024 6:52:00 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 6:52:02 PM] Downloaded: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 6:52:02 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 6:52:02 PM] Downloading: 4U5T-14G421-CEG_1709607297000.TAR.GZ
[6/14/2024 6:52:28 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 6:52:31 PM] Downloaded: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 6:52:31 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 6:52:31 PM] Downloading: 4U5T-14G421-CDG_1709589204000.TAR.GZ
[6/14/2024 6:53:02 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 6:53:05 PM] Downloaded: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 6:53:05 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 6:53:05 PM] Downloading: 4U5T-14G421-CCG_1709587982000.TAR.GZ
[6/14/2024 6:53:31 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 6:53:34 PM] Downloaded: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 6:53:34 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 6:53:34 PM] Downloading: 4U5T-14G421-CBG_1709587496000.TAR.GZ
[6/14/2024 6:54:00 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 6:54:02 PM] Downloaded: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 6:54:02 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 6:54:02 PM] Downloading: 4U5T-14G421-CAG_1708029977000.TAR.GZ
[6/14/2024 6:54:40 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 6:54:42 PM] Downloaded: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 6:54:42 PM] Preparing USB drive
[6/14/2024 6:54:42 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:54:42 PM] Copying: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:54:42 PM] Validating: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:54:42 PM] Copied: 1u5t-14g386-cb.tar.gz 
[6/14/2024 6:54:42 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:54:42 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:54:42 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:54:42 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[6/14/2024 6:54:42 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:54:42 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:55:05 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:55:15 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[6/14/2024 6:55:15 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:55:15 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:56:00 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:56:13 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[6/14/2024 6:56:13 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:56:13 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:57:19 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:57:47 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[6/14/2024 6:57:47 PM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:57:47 PM] Copying: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:58:26 PM] Validating: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:58:38 PM] Copied: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[6/14/2024 6:58:38 PM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 6:58:38 PM] Copying: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 6:59:39 PM] Validating: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 7:00:06 PM] Copied: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[6/14/2024 7:00:06 PM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 7:00:06 PM] Copying: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 7:01:40 PM] Validating: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 7:02:19 PM] Copied: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[6/14/2024 7:02:19 PM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 7:02:19 PM] Copying: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 7:03:13 PM] Validating: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 7:03:27 PM] Copied: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[6/14/2024 7:03:27 PM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 7:03:27 PM] Copying: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 7:04:45 PM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 7:05:19 PM] Copied: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[6/14/2024 7:05:19 PM] Checking Existing File: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 7:05:19 PM] Copying: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 7:06:50 PM] Validating: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 7:07:10 PM] Copied: 4U5T-14G421-CGG_1709608813000.TAR.GZ 
[6/14/2024 7:07:10 PM] Checking Existing File: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 7:07:10 PM] Copying: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 7:08:38 PM] Validating: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 7:09:19 PM] Copied: 4U5T-14G421-CFG_1709608559000.TAR.GZ 
[6/14/2024 7:09:19 PM] Checking Existing File: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 7:09:19 PM] Copying: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 7:10:47 PM] Validating: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 7:11:22 PM] Copied: 4U5T-14G421-CEG_1709607297000.TAR.GZ 
[6/14/2024 7:11:22 PM] Checking Existing File: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 7:11:22 PM] Copying: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 7:13:06 PM] Validating: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 7:13:56 PM] Copied: 4U5T-14G421-CDG_1709589204000.TAR.GZ 
[6/14/2024 7:13:56 PM] Checking Existing File: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 7:13:56 PM] Copying: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 7:15:24 PM] Validating: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 7:16:05 PM] Copied: 4U5T-14G421-CCG_1709587982000.TAR.GZ 
[6/14/2024 7:16:05 PM] Checking Existing File: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 7:16:05 PM] Copying: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 7:17:35 PM] Validating: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 7:18:07 PM] Copied: 4U5T-14G421-CBG_1709587496000.TAR.GZ 
[6/14/2024 7:18:07 PM] Checking Existing File: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 7:18:07 PM] Copying: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 7:19:22 PM] Validating: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 7:19:49 PM] Copied: 4U5T-14G421-CAG_1708029977000.TAR.GZ 
[6/14/2024 7:19:49 PM] Generating reformat.lst
[6/14/2024 7:19:49 PM] Generating autoinstall.lst
[6/14/2024 7:19:49 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

Jumping straight from 3.0 to 3.4 might have caused to to miss a voice package, Have a search in the database for the language files for you location.

P.S., an element of “Hi”, “Please” and “Thanks” on your first post wouldn’t have gone amiss.

Have you master reset ?

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