Hi there.
I have Ford Explorer XLT 2021, Sync 3 with NAV 3.4.21194.
Changed the region from US to IZ (Iraq).
In CYANLAB wanted to add the middle East maps (already purchased MENA).
Did not follow the 2020 precautions and warnings to update the sync.
The CYANLAB chose the package with (Downgrade) as autodetect after choosing the same default build.
Inserted the USB drive and everything went till the point where a notification appeared on the screen telling me that (A fist step of update …) (I don’t remember it quit well)
The screen then went into black and never back on again.
Did “Module Reset via FORScan”, did factory AsBuilt data and Reflashed the Firmware with the same Calibration level but nothing shown on the screen (still black).
By the way, I can get into the APIM and change the configuration, but got the DTC (B108E) in APIM.
Any help appreciated
Sorry for making it prolonged.
SYNC Region: North America & Canada
Navigation Variant: Yes
Old SYNC Version: 3.4.21194
New SYNC Version: 3.4.21194
Do you have a error message, if so what is it?
APIM DTC: B108E
You just bricked your unit.
Do you have physical access to the unit?, if so take pictures of the stickers for the APIM and the screen to confirm they are MY20/+, but since you own a 2021 vehicle, it’s certain.
The unit works, but it’s in a non operative state, that’s why you can connect to it.
In fact, since you have Forscan, can you pull the model number of the APIM?.
I can confirm. I was able to change the “as built” data, but the interface was down for good. A good comparison would be a computer in which you can access bios, but the operating system is damaged… I believe that some basic “as built” configurations are managed by a different memory chip than the operating system.
Well, congratulations!: you are the first user that allegedly successfully reformatted a MY20/+ unit using a leaked official reformat tool that lacks the drivers for MY20/+ components.
Just out of curiosity, can you create and run an interrogator log against the APIM?, you can create it with Syn3updater. Then upload the file, or just copy/paste it.
Make sure to redact your VIN from the filename and content first, if you care about your VIN being publicly shown.
You are correct, we assumed that because you are not giving any information, even though we asked. And by successfully reformat I meant you didn’t kill your unit by using the reformat tool even if you later allegedly used an autoinstall drive, which would not run after an incomplete reformat , since the unit would be stuck in reformat mode, autoinstall would not do anything. So there’s something else you are not telling, but we can imagine…
But this once again evasive answer gives us enough information to confirm what I’ve been thinking about you and the unit as well.
with the same APIM by reinstalling the Sync 3.4 Build 21194.