Sync 3 AS built process

Ford SYNC 3 Support
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1

Hi

I bought a 2nd user APIM to upgrade my Sync2 to sync3 and the supplier just put it to the latest at that point which was 2 years ago. I tried last night to use the updater and this did not take.
As the original module was a sync 2 the asbuilt data is not complete for a sync3. Is there a way to get an as built file for my car? I am not sure oif a way to manually build it as ther are too many options to pick from as per the sync3 list of options.

thanks

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: Retrofit

Old SYNC Version: 3.4.21020

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
no

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2023-11-18" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>WF0AXXWPMAGA30438</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNCGEN3</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>5U5T-14G381-ER</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>315535542d3134473432312d424148000000000000000000315535542d3134473432312d424247000000000000000000315535542d3134473432312d424348000000000000000000315535542d3134473432312d424448000000000000000000315535542d3134473432312d424648000000000000000000315535542d3134473432312d424748000000000000000000315535542d3134473432312d424848000000000000000000315535542d3134473432312d424a48000000000000000000315535542d3134473432312d424547000000000000000000355535542d3134473339312d414d00000000000000000000345535542d3134473432322d424246000000000000000000345535542d3134473432322d424346000000000000000000345535542d3134473432332d414200000000000000000000315535542d3134473635382d414600000000000000000000315535542d3134473432342d424b00000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>2038f9fc</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>7c6b7a2e</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>0a6a01da30ca3e4846c2</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>554b0a06c00f688000000400</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>0254060000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>01001d00000107</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>1ac21aa42bd0</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>80</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>07003300000000171c000056566d006a</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>DS-1U5T-14G371-EL</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response>HL1T-14G380-CB</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response>JR3T-14G371-FFB</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>1U5T-14G375-HA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>LX9K01NY</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>03</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>1U5T-14G374-EL</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>30:45:11:74:81:2d</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>30:45:11:74:81:2e</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2023-11-18T19:30:24+00:00" RAM="982102016" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.1G" available="676K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.8G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.3G" available="14M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.5G" available="7.9M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="2.2G" available="18M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.7G" available="21M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="38M" available="396K"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.2G" available="5.7M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="3.1G" available="24M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="4.7G" available="27M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="3.6G" available="35M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="8.4M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/grace" total="998M" available="21M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1.2G" available="824M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="35M" available="35M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/quip/" total="90M" available="90M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="497K" available="2.0K"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1.4G" available="133M"/>
      <d2p1:PartitionHealth type="/fs/mp/resources" total="73M" available="432K"/>
      <d2p1:PartitionHealth type="/fs/images/" total="54G" available="21G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>
2

Let’s start with what year and model vehicle you have?

3

the car is a ford Kuga as at 2016

4

sorry typo above 2015

5

Sorry, what exactly are you actually trying to do?

If your asbuilt doesn’t match your car spec, find a car with the same spec as yours but with SYNC 3 as standard, copy that asbuilt.

6

hi

that is the problem. as the “ASBUILT” info relies on different things - i beleive - size of tyres , type of engine …

trying to find an exact match is a challange.

thanks

david

7

OK but thats not really that relevant, especially for SYNC, is there specific features or functionality that you are missing that you are trying to enable, if not it doesn’t really matter massively.

8

hi

so it wil lnot run waves on the apps

the heater is reversed on the screen when adjusting it.

so ther are a few things that ar enot as expected.

Cannot update the version of firmware on it. Says downloading but then stops - using a usb stick.

thanks

david

9

What?

Not fixable

Firmware is not updatable via USB stick, Sync software is, in which case post your log file.

10

It’s a good thing it didn’t work…

JR3T-14G371-FFB is a Ford Service Replacement APIM that uses the new eMMC and is considered MY20+.

DO NOT REFORMAT this unit.

Keep in mind that the Sync 2 and 3 asbuilts are not directly comparable. Use the AsBuilt Databases - CyanLabs to compare your options and choose the closest match.

Based on the info above you have given, a 2017 with Sync 3 would be what you need. Specifically, you will need 7D0-05-01 and beyond to fill out the asbuilt. Using the APIM Sync 2 and 3 asbuilt databases on the site here, you can decipher the coding necessary for your unit.

This is your original Sync 2 asbuilt:
7D0-01-01 0968 65DA 1099
7D0-01-02 040C 1B00 0409
7D0-02-01 554B 0A04 40C8
7D0-02-02 0008 0000 00E3
7D0-02-03 0000 DC
7D0-03-01 034D 3902 0066
7D0-04-01 0100 0000 00DD
7D0-04-02 0003 E0

This is a 2017 Sync 3 asbuilt:
7D0-01-01 0B68 4582 90A3
7D0-01-02 00AC 5700 00DD
7D0-02-01 4B53 0104 40BD
7D0-02-02 0348 0000 0026
7D0-02-03 0005 E1
7D0-03-01 0300 0102 00E1
7D0-04-01 0100 1C01 251F
7D0-04-02 0007 E4
7D0-05-01 1806 1810 294C
7D0-05-02 5F3D
7D0-06-01 805E
7D0-07-01 1700 3B00 0031
7D0-07-02 0000 00FA 00DA
7D0-07-03 0004 3075 008A
7D0-07-04 5739

You will need to review 7D0-01-01 thru 7D0-04-02 and insert the proper coding based on the Sync 3 APIM asbuilt database.
You will write 7D0-05-01 thru 7D0-07-04 directly to the APIM.

Here is the asbuilt document for your vehicle:
WF0AXXWPMAGA30438.xml (29.3 KB)
Here is an comparable for a 2017:
WF0AXXWPMHHM85318.xml (35.8 KB)

11

No response from OP