Sync 3 issue please help

okay so i updated to sync 3.4.22251 like a year ago it seems and last week i started getting the bug wont remember my stuff and asked to update every start up

i have tried the ford fix it says i got 1.7gigs free ive tried upgrading to the newest version it wont work … ive fallowed all the steps in the tools all the way down to the downgrade

now im back to version 3.3.19052 im still getting a MEM_ERR03 code with any update i try to do

i did the gracenotes and the voice package removal still get error im pretty stuck and mad im now stuck on a older version


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.3.19052

New SYNC Version: 3.4.2215

Do you have a error message, if so what is it?
MEM_ERR03

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

VIN: 1FTEW1EP2GFD37616
Version 4U5T-14G381-AN
APIM Model: HP5T-14G371-BAG
APIM Type: Non-Navigation 
APIM Size: 8GB 
APIM Free Space: 2.6G 
11/4/2023 4:43:51 PM +00:00

Partition Type = Free / Total
/fs/Nuance/ = 940K / 244M
/fs/rwdata/ = 1.0G / 1.2G
/fs/mp/ = 505M / 1.4G
/fs/images/ = 2.6G / 3.0G

Installed Packages
5U5T-14G391-EM




APIM AsBuilt
DE00: 2A6A04060000A9060482
DE01: 55530103C002408000000005
DE02: 0000010300
DE03: 010014010E0001
DE04: 1A681A6838A4
DE05: 80
DE06: 41003300000000029A000056569200C8

Post your USB log

I don’t really understand how to do that

On the sync3 updater under tools I’ve done the step 1 , 2 , 3 I believe that what comes up under that is posted in this post unless it doesn’t let everyone see that?

You should read the documentation, specially this part → Logs Tab - CyanLabs

You mean the log it gives u after it’s put on the usb stick ?

okay so i thought u was talking about something else sorry , so i have 17 different logs which one would u like ?

so this is the one i tried to update 3.4.22251 to the new version

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.22251
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Verbatim STORE N GO USB Device
Size: 14.4GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall

FILES (4)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[11/3/2023 9:10:12 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[11/3/2023 9:10:12 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[11/3/2023 9:10:12 PM] MY20 Protection: Auto-Detect
[11/3/2023 9:10:12 PM] Formatting USB drive
[11/3/2023 9:10:12 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11/3/2023 9:10:22 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/3/2023 9:10:23 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[11/3/2023 9:10:23 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/3/2023 9:10:25 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[11/3/2023 9:10:25 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/3/2023 9:10:27 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[11/3/2023 9:10:27 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/3/2023 9:10:31 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[11/3/2023 9:10:31 PM] Preparing USB drive
[11/3/2023 9:10:31 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/3/2023 9:10:31 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/3/2023 9:10:31 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/3/2023 9:10:31 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/3/2023 9:10:31 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/3/2023 9:10:31 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/3/2023 9:11:00 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/3/2023 9:11:14 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/3/2023 9:11:14 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/3/2023 9:11:14 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/3/2023 9:11:57 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/3/2023 9:12:10 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/3/2023 9:12:10 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/3/2023 9:12:10 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/3/2023 9:13:18 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/3/2023 9:13:54 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/3/2023 9:13:54 PM] Generating Autoinstall.lst
[11/3/2023 9:13:54 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

The one for your lastest attempt with the mem error after freeing more space on the APIM…

And from now on, do not post multiple consecutive messages… If you want to add information, use the edit button instead…

UPDATE i downloaded to the USB stick without gracenotes and it installed fine to 3.4.23188

this one is after i downgraded to 3.3 and tried to go to 3.4 newest version … i am jail broken too or was anways

CYANLABS - SYN3 UPDATER - V2.12.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.3.19052
Region: NA
Navigation: False
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: SanDisk Cruzer USB Device
Size: 7.5GB
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.2.0 Stable - Autoinstall Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall

FILES (4)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

LOG
[11/4/2023 5:12:18 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[11/4/2023 5:12:18 PM] Install Mode: Auto-Detect (autoinstall) Forced: False
[11/4/2023 5:12:18 PM] MY20 Protection: Auto-Detect
[11/4/2023 5:12:18 PM] Formatting USB drive
[11/4/2023 5:12:18 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[11/4/2023 5:12:28 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/4/2023 5:12:28 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[11/4/2023 5:12:28 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/4/2023 5:12:30 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download)
[11/4/2023 5:12:30 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/4/2023 5:12:32 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[11/4/2023 5:12:32 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/4/2023 5:12:37 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[11/4/2023 5:12:37 PM] Preparing USB drive
[11/4/2023 5:12:37 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/4/2023 5:12:37 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/4/2023 5:12:37 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/4/2023 5:12:37 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[11/4/2023 5:12:37 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/4/2023 5:12:37 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/4/2023 5:14:08 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/4/2023 5:14:32 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[11/4/2023 5:14:32 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/4/2023 5:14:32 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/4/2023 5:16:52 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/4/2023 5:17:28 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[11/4/2023 5:17:28 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/4/2023 5:17:28 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/4/2023 5:21:03 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/4/2023 5:21:59 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[11/4/2023 5:21:59 PM] Generating Autoinstall.lst
[11/4/2023 5:21:59 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

That was going to be one of my recommendation as well. You can double check if you have enough free space now to manually install gracenotes or not.

The other thing you could had tried is reformatting the unit since at least the APIM is not MY20, so assuming the unit as a whole (APIM+Screen) is OEM, you could reformat it. Space requirements for reformat are less than autoinstalling stuff, so it may work as well to get a full install including gracenotes.

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