I updated my Ford Escape 2017 (Australia) system to 3.4 Build 23188. Everything went smoothly. After the restart, the screen shows a navigation malfunction. Can you please help me diagnose the problem?
SYNC Region: ANZ
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.20204
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
Navigation Malfunction
Navigation is not functioning properly. Please visit your dealer for service.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.12.5.0 (Stable)
Syn3 Updater Documentation Read: no
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: ANZ
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Verbatim STORE N GO USB Device
Size: 14.5GB
FileSystem: exFAT
Partition Type: MBR
LOG
[4/05/2024 5:21:53 PM] Selected Region: ANZ - Release: Sync 3.4.23188 - Map Version: 2.22 (2022) - ANZ, SA and TW
[4/05/2024 5:21:53 PM] Install Mode: Auto-Detect (downgrade) Forced: False
[4/05/2024 5:21:53 PM] MY20 Protection: Auto-Detect
[4/05/2024 5:21:53 PM] Formatting USB drive
[4/05/2024 5:21:53 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[4/05/2024 5:22:05 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[4/05/2024 5:22:07 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:07 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:22:07 PM] Downloading: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:22:08 PM] Validating: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:22:08 PM] Downloaded: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:22:08 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[4/05/2024 5:22:08 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[4/05/2024 5:22:08 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[4/05/2024 5:22:08 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:08 PM] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ
[4/05/2024 5:22:12 PM] Validated: 5U5T-14G391-DS_1660784642000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:12 PM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[4/05/2024 5:22:14 PM] Validated: 4U5T-14G423-DC_1615429585000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:14 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[4/05/2024 5:22:17 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:17 PM] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[4/05/2024 5:22:32 PM] Validated: 4U5T-14G421-DAH_1683053828000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:32 PM] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ
[4/05/2024 5:22:37 PM] Validated: 4U5T-14G422-DH_1644008342000.TAR.GZ (Skipping Download)
[4/05/2024 5:22:37 PM] Preparing USB drive
[4/05/2024 5:22:37 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[4/05/2024 5:22:37 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[4/05/2024 5:24:30 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[4/05/2024 5:24:32 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[4/05/2024 5:24:32 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:24:32 PM] Copying: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:24:32 PM] Validating: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:24:32 PM] Copied: GB5T-14G386-SC_85041.tar.gz
[4/05/2024 5:24:32 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[4/05/2024 5:24:32 PM] Copying: 1u5t-14g386-cb.tar.gz
[4/05/2024 5:24:34 PM] Validating: 1u5t-14g386-cb.tar.gz
[4/05/2024 5:24:34 PM] Copied: 1u5t-14g386-cb.tar.gz
[4/05/2024 5:24:34 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[4/05/2024 5:24:34 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[4/05/2024 5:24:34 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[4/05/2024 5:24:34 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[4/05/2024 5:24:34 PM] Checking Existing File: 5U5T-14G391-DS_1660784642000.TAR.GZ
[4/05/2024 5:24:34 PM] Copying: 5U5T-14G391-DS_1660784642000.TAR.GZ
[4/05/2024 5:28:35 PM] Validating: 5U5T-14G391-DS_1660784642000.TAR.GZ
[4/05/2024 5:28:38 PM] Copied: 5U5T-14G391-DS_1660784642000.TAR.GZ
[4/05/2024 5:28:38 PM] Checking Existing File: 4U5T-14G423-DC_1615429585000.TAR.GZ
[4/05/2024 5:28:38 PM] Copying: 4U5T-14G423-DC_1615429585000.TAR.GZ
[4/05/2024 5:32:01 PM] Validating: 4U5T-14G423-DC_1615429585000.TAR.GZ
[4/05/2024 5:32:04 PM] Copied: 4U5T-14G423-DC_1615429585000.TAR.GZ
[4/05/2024 5:32:04 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[4/05/2024 5:32:04 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[4/05/2024 5:35:18 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[4/05/2024 5:35:21 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[4/05/2024 5:35:21 PM] Checking Existing File: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[4/05/2024 5:35:21 PM] Copying: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[4/05/2024 5:54:03 PM] Validating: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[4/05/2024 5:59:02 PM] Copied: 4U5T-14G421-DAH_1683053828000.TAR.GZ
[4/05/2024 5:59:02 PM] Checking Existing File: 4U5T-14G422-DH_1644008342000.TAR.GZ
[4/05/2024 5:59:02 PM] Copying: 4U5T-14G422-DH_1644008342000.TAR.GZ
[4/05/2024 6:04:58 PM] Validating: 4U5T-14G422-DH_1644008342000.TAR.GZ
[4/05/2024 6:06:22 PM] Copied: 4U5T-14G422-DH_1644008342000.TAR.GZ
[4/05/2024 6:06:22 PM] Generating reformat.lst
[4/05/2024 6:06:22 PM] Generating autoinstall.lst
[4/05/2024 6:06:23 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!