Sync 3 No GPS Data after update

Ford SYNC 3 Support CyanLabs Update Support
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1

After updating sync 3 from version 2.2.16280 (APIM no navi) gps stopped working. I get the error “GPS data not available. Please try again later.” There is also an incorrect date and it cannot be set. Also the compass does not work

SYNC Region: EU

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.2.16280

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Newest

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

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2

Error GPS

IMG_20250118_154033
IMG_20250118_154033918×2047 455 KB

Settings clock/data

IMG_20250118_154104
IMG_20250118_154104918×2047 415 KB

3

Have you master reset ?

4

Try dropping down to 3.4.21265 or 3.4.21194.
Some models that came with 3.0.x do not play well with 3.4.23188.