Sync 3 reverts to 3.4.21020

Ford SYNC 3 Support
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1

What is your SYNC Region? us

What is your current SYNC Version? 3.4.21020

Do you have Navigation? yes

Do you have a error message, if so what is it? no

Please paste your log output or provide the URL to your log file below
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Please describe in detail your issue below
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I had upgraded to 3.4.19274 to resolve the sirius travel link app issue in my 2020 f150 last weekend. Yesterday, I noticed my apps had quit working again.
Checked Version and it is 3.4.21020.
After last weekend Version change had disabled auto upgrades. Was still disabled when. I checked yesterday.

2

Did you perform a master reset after the ‘downgrade’? If not, do this and see if it still reports 3.4.21020. Turn off auto updates, and perform a downgrade to 3.4.19274 or 3.4.20351. Both seem to be relatively stable versions.

3

hello how do you do the general reset?
thank you

4

Settings → general → master reset

5

After my upgrades I have done the master reset.
During my memorial day breakfast taco run today I noticed the travel apps were starting to work. yesterday during a long ride through the country, they never came on line.
no consistency is heck to troubleshoot.

6

Thank you for the feedback on this issue. Hope you enjoyed you breakfast tacos!

7

Also, after the change to 3.4.19274 I did a master reset and turned off automatic upgrades. Might try 3.4.20351.

8

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