SYNC 3 S-MAX 2017 / Sync Model 2021 Update from 3.0 to 3.4

Ford SYNC 3 Support CyanLabs Update Support
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1

I would like to update my Sync 3 from 3.0 to 3.4… However, the sync was replaced in 2021 and Sync3Updater says not possible. What options do I have?

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: MY20

Install Type: OEM Replacement

Old SYNC Version: 3.0.2319

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
Sync3Updater says it is not possible to read the USB stick

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.0.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

<?xml version="1.0" encoding="UTF-8"?>
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2024-11-26" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
  <p:VIN>WF0JXXWPCJHR72901</p:VIN>
  <p:ModuleName>ECU</p:ModuleName>
  <p:RequestRole>
    <d2p1:Role>CONSUMER</d2p1:Role>
    <d2p1:RoleSource>OTA</d2p1:RoleSource>
    <d2p1:RoleDesc>SYNC</d2p1:RoleDesc>
    <d2p1:RoleID>OTA</d2p1:RoleID>
  </p:RequestRole>
  <p:BroadcastDTCType/>
  <p:Node isFlashed="false" specificationCategory="GGDS">
    <d2p1:Address>7D0</d2p1:Address>
    <d2p1:ECUAcronym name="APIM">
      <d2p1:State>
        <d2p1:Gateway gatewayType="NONE">
          <d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
            <d2p1:Response>JR3T-14G381-AY</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
            <d2p1:Response>4a5233542d3134473432312d4246000000000000000000004a5233542d3134473339312d4145000000000000000000004a5233542d3134473432322d4245000000000000000000004a5233542d3134473432332d414200000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
            <d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
            <d2p1:Response>f8c33b15</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
            <d2p1:Response>e75863c0</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
            <d2p1:Response>0a6a059a1302ee4206c2</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
            <d2p1:Response>474d0104c00b488000000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
            <d2p1:Response>0200000000</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
            <d2p1:Response>01001b00260107</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
            <d2p1:Response>1ba318b02bd0</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
            <d2p1:Response>80</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
            <d2p1:Response>08003300000000186a00005656750070</d2p1:Response>
            <d2p1:IsConfig>true</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
            <d2p1:Response>DS-HB5T-14G371-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
            <d2p1:Response>HL1T-14G380-CC</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
            <d2p1:Response>JR3T-14G371-FJG</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
            <d2p1:Response>HB5T-14G375-FA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
            <d2p1:Response>W38E6QRB</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
            <d2p1:Response>Blank</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
            <d2p1:Response>03</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
            <d2p1:Response>HB5T-14G374-CA</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
            <d2p1:Response></d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
            <d2p1:Response>08:04:b4:f0:13:63</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
          <d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
            <d2p1:Response>08:04:b4:f0:13:64</d2p1:Response>
            <d2p1:IsConfig>false</d2p1:IsConfig>
          </d2p1:DID>
        </d2p1:Gateway>
      </d2p1:State>
    </d2p1:ECUAcronym>
    <d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
    <d2p1:AdditionalAttributes logGeneratedDateTime="2024-11-26T17:11:19+00:00" RAM="947662848" vmcuVersion="Vector_VMCU_02.02.20">
      <d2p1:PartitionHealth type="/fs/usb0/" total="29G" available="29G"/>
      <d2p1:PartitionHealth type="/fs/tmpfs/" total="128M" available="127M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.1G" available="5.7M"/>
      <d2p1:PartitionHealth type="/fs/sd/MAP/" total="21G" available="35M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="17G" available="46M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="7.6M"/>
      <d2p1:PartitionHealth type="/fs/Nuance/grace" total="1.0G" available="6.1M"/>
      <d2p1:PartitionHealth type="/fs/rwdata/" total="1024M" available="909M"/>
      <d2p1:PartitionHealth type="/fs/mp/" total="1024M" available="40M"/>
      <d2p1:PartitionHealth type="/fs/images/" total="56G" available="12G"/>
      <d2p1:InstallationLog/>
      <d2p1:SyncData>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</d2p1:SyncData>
    </d2p1:AdditionalAttributes>
  </p:Node>
</p:OTAModuleSnapShot>
2

Is it your PC saying “it is not possible to read the USB stick” If so use a different USB stick.

3

Your only option is to jailbreak the unit and use FMODS’ universal reformat package that can handle MY20 hardware.

:warning: DO NOT REFORMAT IT VIA SYN3UPDATER :warning:

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4

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