Sync 3 screen is very dim

Ford SYNC 3 Support
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1

Hello,

I have recently installed a new sync 3 APIM and screen to upgrafe from the sunc 2 that was installed from the factory.
After installing the parts the system works i have programmed it with forscan to match my vehicle everything that i want working works.
The only problem i have is that the screen is very dim, i can change the brightness in the options but that does very little.
I can see that the screen brightens and darkens a little when is use this option.
i have tried changing the illumination strategy in forscan to B but it did not help.
the part are oem ford sourced from ebay.
Is there anybody that had the same issue and can help me?

Kind regards,

I have been scouring this forum and the internet the past few days but to no luck.

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: .

New SYNC Version: .

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: .

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

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2

I assume the one above is the one you changed?

Have you looked at this?

CGEA1.3+ Illumination Strategy (CGEAIS)
Illumination Change Step/Gradual (ICSG)

3

i did look ath the FAQ i wil try the other option you said

thanks for the fast reply

4

Posting your as-built would help.

5

i will pull it from the car and post it

1 Like
6

WF05XXGCC5GC68520_APIM_20230801_215331.abt (495 Bytes)

this is my current asbuilt.

i dont know if the file is good or do you want a screenshot?

7

I’m not at a pc currently so can’t really look in to it myself currently, file should be fine.

1 Like
9

Seems i never got back to this post, @ludzervaatstra did you get your issues solved?

11

Yes it turns out the screen itself was bad replaced it for another one and it was fixed.

1 Like
12

Thanks for the update, my apologies for not replying

13

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