I’m trying to update my Sync 3 software from 3.0.17276 to 3.4.23188 but it is continuoisly giving me INSTL_ERR12.
I tried with the latest version 3.0.23219 from ford website but still ended up with the same error.
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.17276
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
INSTL_ERR12
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.13.1.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.17276
Region: NA
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: PNY USB 2.0 FD USB Device
Size: 28.9GB
FileSystem: exFAT
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - reformat Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
LOG
[23-03-2025 14:43:31] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[23-03-2025 14:43:31] Install Mode: Auto-Detect (reformat) Forced: False
[23-03-2025 14:43:31] MY20 Protection: Auto-Detect
[23-03-2025 14:43:31] Formatting USB drive
[23-03-2025 14:43:31] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[23-03-2025 14:43:48] Checking Existing File: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:43:48] Downloading: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:43:55] Validating: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:43:55] Downloaded: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:43:55] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:43:55] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:43:56] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:43:56] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:43:56] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:43:56] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:46:55] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:46:57] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:46:57] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:46:57] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:49:09] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:49:12] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:49:12] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 14:49:12] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 14:53:13] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 14:53:16] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 14:53:16] Preparing USB drive
[23-03-2025 14:53:16] Checking Existing File: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:53:16] Copying: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:53:19] Validating: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:53:19] Copied: 1u5t-14g386-cb.tar.gz
[23-03-2025 14:53:19] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:53:19] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:53:19] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:53:19] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[23-03-2025 14:53:19] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:53:19] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:54:58] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:54:59] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[23-03-2025 14:54:59] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:54:59] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:57:27] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:57:29] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[23-03-2025 14:57:29] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 14:57:29] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 15:01:11] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 15:01:16] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[23-03-2025 15:01:16] Generating reformat.lst
[23-03-2025 15:01:16] Generating autoinstall.lst
[23-03-2025 15:01:16] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!