Sync 3 update to 3.4

Hi, During the installation of the update, the ‘extracting map package’ process is taking a very long time it’s been over an hour. Do you have a solution for this, or is it supposed to take this long?


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.1.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

This XML file does not appear to have any style information associated with it. The document tree is shown below.
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<p:VIN>WF0EXXWPCEHU27737</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
<d2p1:Role>CONSUMER</d2p1:Role>
<d2p1:RoleSource>OTA</d2p1:RoleSource>
<d2p1:RoleDesc>SYNC</d2p1:RoleDesc>
<d2p1:RoleID>OTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed="false" specificationCategory="GGDS">
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<d2p1:ECUAcronym name="APIM">
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<d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
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<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
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<d2p1:IsConfig>false</d2p1:IsConfig>
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<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
<d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
<d2p1:Response>d604a81e</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
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<d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
<d2p1:Response>6a1be931</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
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<d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
<d2p1:Response>0203000000</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
<d2p1:Response>01001d00240102</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
<d2p1:Response>1ac21aa42bd0</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
<d2p1:Response>80</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
<d2p1:Response>07003300000000171c000056566d006a</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
<d2p1:Response>DS-GB5T-14G371-CB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
<d2p1:Response>HB5T-14G380-CA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
<d2p1:Response>HB5T-14G371-FCA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
<d2p1:Response>GB5T-14G375-FA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
<d2p1:Response>LW2200XS</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
<d2p1:Response>03</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
<d2p1:Response>GB5T-14G374-CB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
<d2p1:Response/>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
<d2p1:Response>60:64:05:37:da:7b</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
<d2p1:Response>60:64:05:37:da:7c</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
<d2p1:AdditionalAttributes logGeneratedDateTime="2025-02-18T12:16:29+00:00" RAM="1041371136" vmcuVersion="Vector_VMCU_02.02.20">
<d2p1:PartitionHealth type="/fs/usb0/" total="58G" available="58G"/>
<d2p1:PartitionHealth type="/fs/tmpfs/" total="128M" available="127M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="1.1G" available="3.2M"/>
<d2p1:PartitionHealth type="/fs/sd/MAP/" total="18G" available="129M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="16G" available="867M"/>
<d2p1:PartitionHealth type="/fs/Nuance/" total="1.9G" available="7.6M"/>
<d2p1:PartitionHealth type="/fs/Nuance/grace" total="1.0G" available="6.1M"/>
<d2p1:PartitionHealth type="/fs/rwdata/" total="1024M" available="682M"/>
<d2p1:PartitionHealth type="/fs/mp/" total="1024M" available="40M"/>
<d2p1:PartitionHealth type="/fs/images/" total="55G" available="15G"/>
<d2p1:InstallationLog/>
<d2p1:SyncData>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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>

Sounds about right. The NA version takes almost an hour and it is much smaller. I have heard stories of it taking 2 hours for the EU version.

Is it even possible to exit this update mode and start the radio normally?

Nope you just have to grin and bear it.

This is nothing I had a WiFi update take a week to complete. Atleast I could use the Radio while it updated though.

you are using a bad and slow USB, EU should take 48minutes if you are not be limited by your USB read speed.

Mondeo has 3.0 usb? I bought yesterday samsung pendrive

no but a slow usb 3.0 drive generally has a much faster chip so even on a usb2.0 port a usb3.0 usb will be faster than most usb 2.0 drives.

1 Like


I found information on this forum, that it can be 4h of instalation? Is that true?

Guys, what should i do, please help, i have no idea what is going wrong, now instalation is from ssd to usb

Provide this, as requested:

Try the other USB port with nothing plugged in the other port.
Could be a worn port.
Using an external SSD drive or a SD/mSD usb adapter is not a good idea.

When i try to plug to other usb port nothing happend, probably the usb hub is broken. I order the new one and we will see

I managed to fix it, the problem was the USB hub. I quickly bought an adapter from mini USB to USB-A, and it worked on the first try. Thank you, guys, for your help!