Hello all, hopefully somebody can help with this as I’m getting pretty annoyed.
Basically, I updated the Sync3 in my 17-plate Kuga using the official files and directions from the Ford website (APIM from stock, as far as I know). I was on 2.2.16280 and the Ford update was 3.0.23219. Did everything the website said and eventually got the message to say that the update would be installed next time the engine is started. Went out yesterday morning in it and the screen is just black. It lights up (only a lighter shade of black) for around 10 seconds, and the 2x USB ports light up for around 10 seconds too, but then they both go off.
If I turn the engine off, open the door, close the door and turn the engine on again, it does the same thing, lights up for a few seconds then goes out.
The soft reset method of power and seek doesn’t do anything at all, neither did pulling the fuse and pulling the battery.
The APIM shows up on FORScan and APIM reboot works on FORScan, but all that does is the exact same light up for 10 seconds thing.
I don’t have any options on FORScan to flash the unit, I believe that’s because I don’t have a newer beta version of the software.
I tried the Syn3 Updater and created a reformat file with updates, but the USB ports just don’t seem to respond. I’ve also tried 3 separate USB sticks.
I’ve pulled the fuse again this evening and I’m leaving it overnight but I’m not feeling very optimistic.
Does anybody have any advice on where to go with it next please?
SYNC Region: EU
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 2.2.16280
New SYNC Version: 3.0.23219
Do you have a error message, if so what is it?
There are no error messages, the screen is just black and lights up occasionally, but only a lighter black.
Update Method: Official Ford