i created a usb for updating my sync3 (2016 ford escape) and tried updating, but it’s now stuck at “please insert usb stick”. i tried resetting sync (power+scan) and it restarts sync but gets to the same point again looking for the usb drive.
please help!
SYNC Region: NA
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.20204
New SYNC Version: 3.4.22251
Do you have a error message, if so what is it?
no error message
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.11.8.0 Stable
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: SanDisk Ultra Fit USB Device
Size: 28.6GB
FileSystem:
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AB_1665525837000.TAR.GZ
MAP=4U5T-14G421-CAE_1644006917000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCK_1644009966000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBK_1644010207000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAK_1644007869000.TAR.GZ
MAP=4U5T-14G421-CHE_1644007810000.TAR.GZ
MAP=4U5T-14G421-CGE_1644007746000.TAR.GZ
MAP=4U5T-14G421-CJE_1644007404000.TAR.GZ
MAP=4U5T-14G421-CFE_1644007219000.TAR.GZ
MAP=4U5T-14G421-CEE_1644007167000.TAR.GZ
MAP=4U5T-14G421-CDE_1644007104000.TAR.GZ
MAP=4U5T-14G421-CCE_1644007033000.TAR.GZ
MAP=4U5T-14G421-CBE_1644006981000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CE_1644243346000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - reformat Mode - Sync 3.4.22251 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AB_1665525837000.TAR.GZ (869.8MB)
4U5T-14G421-CAE_1644006917000.TAR.GZ (1GB)
4U5T-14G422-CCK_1644009966000.TAR.GZ (536.9MB)
4U5T-14G422-CBK_1644010207000.TAR.GZ (774.8MB)
4U5T-14G422-CAK_1644007869000.TAR.GZ (1.3GB)
4U5T-14G421-CHE_1644007810000.TAR.GZ (997.4MB)
4U5T-14G421-CGE_1644007746000.TAR.GZ (1.1GB)
4U5T-14G421-CJE_1644007404000.TAR.GZ (668.1MB)
4U5T-14G421-CFE_1644007219000.TAR.GZ (1.1GB)
4U5T-14G421-CEE_1644007167000.TAR.GZ (1.1GB)
4U5T-14G421-CDE_1644007104000.TAR.GZ (1.3GB)
4U5T-14G421-CCE_1644007033000.TAR.GZ (1.1GB)
4U5T-14G421-CBE_1644006981000.TAR.GZ (1.1GB)
4U5T-14G424-CE_1644243346000.TAR.GZ (1.6KB)
LOG
[2/2/2023 6:40:26 PM] Selected Region: NA - Release: Sync 3.4.22251 - Map Version: 2.21 (2021) - NA
[2/2/2023 6:40:26 PM] Install Mode: Auto-Detect (reformat) Forced: False
[2/2/2023 6:40:26 PM] MY20 Protection: Auto-Detect
[2/2/2023 6:40:26 PM] Formatting USB drive
[2/2/2023 6:40:26 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2/2/2023 6:40:38 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2/2/2023 6:40:38 PM] Downloading: 1u5t-14g386-cb.tar.gz
[2/2/2023 6:40:41 PM] Validating: 1u5t-14g386-cb.tar.gz
[2/2/2023 6:40:41 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[2/2/2023 6:40:41 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 6:40:41 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 6:41:29 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 6:41:31 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 6:41:31 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 6:41:31 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 6:42:31 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 6:42:33 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 6:42:33 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 6:42:33 PM] Downloading: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 6:44:05 PM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 6:44:08 PM] Downloaded: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 6:44:08 PM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 6:44:08 PM] Downloading: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 6:45:58 PM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 6:46:02 PM] Downloaded: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 6:46:02 PM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 6:46:02 PM] Downloading: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 6:46:59 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 6:47:01 PM] Downloaded: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 6:47:01 PM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 6:47:01 PM] Downloading: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 6:48:22 PM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 6:48:25 PM] Downloaded: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 6:48:25 PM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 6:48:25 PM] Downloading: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 6:50:39 PM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 6:50:44 PM] Downloaded: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 6:50:44 PM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 6:50:44 PM] Downloading: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 6:52:29 PM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 6:52:32 PM] Downloaded: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 6:52:32 PM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 6:52:32 PM] Downloading: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 6:54:40 PM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 6:54:44 PM] Downloaded: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 6:54:44 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 6:54:44 PM] Downloading: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 6:55:55 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 6:55:57 PM] Downloaded: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 6:55:57 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 6:55:57 PM] Downloading: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 6:57:52 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 6:57:56 PM] Downloaded: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 6:57:56 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 6:57:56 PM] Downloading: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 6:59:54 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 6:59:58 PM] Downloaded: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 6:59:58 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 6:59:58 PM] Downloading: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:02:20 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:02:25 PM] Downloaded: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:02:25 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:02:25 PM] Downloading: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:04:23 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:04:27 PM] Downloaded: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:04:27 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:04:27 PM] Downloading: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:06:27 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:06:31 PM] Downloaded: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:06:31 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:06:31 PM] Downloading: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:06:31 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:06:31 PM] Downloaded: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:06:31 PM] Preparing USB drive
[2/2/2023 7:06:31 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2/2/2023 7:06:31 PM] Copying: 1u5t-14g386-cb.tar.gz
[2/2/2023 7:06:31 PM] Validating: 1u5t-14g386-cb.tar.gz
[2/2/2023 7:06:31 PM] Copied: 1u5t-14g386-cb.tar.gz
[2/2/2023 7:06:31 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 7:06:31 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 7:06:50 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 7:07:00 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/2/2023 7:07:00 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 7:07:00 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 7:07:27 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 7:07:43 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/2/2023 7:07:43 PM] Checking Existing File: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 7:07:43 PM] Copying: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 7:08:58 PM] Validating: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 7:09:23 PM] Copied: NU5T-14G381-AB_1665525837000.TAR.GZ
[2/2/2023 7:09:23 PM] Checking Existing File: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 7:09:23 PM] Copying: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 7:10:50 PM] Validating: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 7:11:20 PM] Copied: 4U5T-14G421-CAE_1644006917000.TAR.GZ
[2/2/2023 7:11:20 PM] Checking Existing File: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 7:11:20 PM] Copying: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 7:12:06 PM] Validating: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 7:12:21 PM] Copied: 4U5T-14G422-CCK_1644009966000.TAR.GZ
[2/2/2023 7:12:21 PM] Checking Existing File: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 7:12:21 PM] Copying: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 7:13:26 PM] Validating: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 7:13:50 PM] Copied: 4U5T-14G422-CBK_1644010207000.TAR.GZ
[2/2/2023 7:13:50 PM] Checking Existing File: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 7:13:50 PM] Copying: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 7:15:38 PM] Validating: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 7:16:15 PM] Copied: 4U5T-14G422-CAK_1644007869000.TAR.GZ
[2/2/2023 7:16:15 PM] Checking Existing File: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 7:16:15 PM] Copying: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 7:17:38 PM] Validating: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 7:18:05 PM] Copied: 4U5T-14G421-CHE_1644007810000.TAR.GZ
[2/2/2023 7:18:05 PM] Checking Existing File: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 7:18:05 PM] Copying: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 7:19:48 PM] Validating: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 7:20:20 PM] Copied: 4U5T-14G421-CGE_1644007746000.TAR.GZ
[2/2/2023 7:20:20 PM] Checking Existing File: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 7:20:20 PM] Copying: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 7:21:21 PM] Validating: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 7:21:40 PM] Copied: 4U5T-14G421-CJE_1644007404000.TAR.GZ
[2/2/2023 7:21:40 PM] Checking Existing File: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 7:21:40 PM] Copying: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 7:23:27 PM] Validating: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 7:23:58 PM] Copied: 4U5T-14G421-CFE_1644007219000.TAR.GZ
[2/2/2023 7:23:58 PM] Checking Existing File: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 7:23:58 PM] Copying: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 7:25:43 PM] Validating: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 7:26:13 PM] Copied: 4U5T-14G421-CEE_1644007167000.TAR.GZ
[2/2/2023 7:26:13 PM] Checking Existing File: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:26:13 PM] Copying: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:28:25 PM] Validating: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:29:05 PM] Copied: 4U5T-14G421-CDE_1644007104000.TAR.GZ
[2/2/2023 7:29:05 PM] Checking Existing File: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:29:05 PM] Copying: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:30:56 PM] Validating: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:31:25 PM] Copied: 4U5T-14G421-CCE_1644007033000.TAR.GZ
[2/2/2023 7:31:25 PM] Checking Existing File: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:31:25 PM] Copying: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:33:13 PM] Validating: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:33:44 PM] Copied: 4U5T-14G421-CBE_1644006981000.TAR.GZ
[2/2/2023 7:33:44 PM] Checking Existing File: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:33:44 PM] Copying: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:33:44 PM] Validating: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:33:44 PM] Copied: 4U5T-14G424-CE_1644243346000.TAR.GZ
[2/2/2023 7:33:44 PM] Generating reformat.lst
[2/2/2023 7:33:44 PM] Generating autoinstall.lst
[2/2/2023 7:33:44 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!