sync3

Hi, i have a ford focus 2017 with sync3 version 3.0.20204 with navigation maps EU 4 15
my nav is very slow and can’t seem to upload a destination. sometime it picks where i am but most the the map looks like i’m of road and a GPS SIGNAL comes up in a red circle with a line through it.
Not sure what to do. everything else works but slow.
I have checked the model number on this site and it says not MY20 not sure what this means. I’m not very technical with these sort things. Can anyone tell if i can up date maps to see if that fixes my issue. I know how to download but don’t know which version. Thanks Paul


SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: Unknown

Old SYNC Version: 00

New SYNC Version: 3.0.20204

Do you have a error message, if so what is it?
none

Update Method: Official Ford

Red circle means that the APIM has lost connection to the GPS receiver.
So either loose cable, bad cable, bad GPS or a combination of any or all of them.
If you check with ForScan you should see DTC on the APIM for a GPS signal lost.

Thanks will check :+1:t2:

What’s your end goal?, just updating maps or going to 3.4?