"The wrong diskette is in the drive" error

Ford SYNC 3 Support
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What is your SYNC Region? EU

What is your current SYNC Version? 3.0.19205

Do you have Navigation? Yes

Do you have a error message, if so what is it? “The wrong diskette is in the drive. Insert %2 (Volume Serial number %3) into drive %1.”

Please paste your log output or provide the URL to your log file below
Log file is not generated, however I managed to grab a photo of the exact error here.

Please describe in detail your issue below
I get the error about 70% during the install process (in the file copying phase), I am using latest syn3 updater 2.7.3. I am using a 64gb exfat formatted (within the app) usb stick.

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This is not an issue with Syn3 Updater, either your USB drive is fake, or something happened to the USB while the process was running (Ryzen 3000 CPU’s for example have some known USB issues which are fixed in BETA bioses released by most manufacturers)

1 Like
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Thank you for your reply. I managed to fix the issue by rebooting, changing the usb port and then reinitiating the whole process via syn3 app.

FYI my usb stick was not a fake.

Cheers

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Great

I never said it was, key word was “either”

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