Trying to update from an old version

Ford SYNC 3 Support Ford Update Support
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1

Hi guys, I am trying to update my Sync 3 to the latest version, but it has not been done in a very long time, and I’m struggling and could use some assistance. The version that is currently installed is 2.0.16074, and the Ford website says I can update to 3.0.23219. I have downloaded the package from Ford, followed their instructions to put it on a USB stick, and had it saying it was updating for over an hour with no luck.

I read that Cyanlabs was a way forward, so have downloaded the software to make a USB stick to do it, but my old version isn’t shown as an option, so have got stuck at that point.

Any ideas on how I can update it, it works like a piece of garbage at the minute, I have to reset it 2 or 3 times a journey, which is pretty annoying!

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.0.16074

New SYNC Version: 3.0.23219

Do you have a error message, if so what is it?
No error messages, just doesn’t update

Update Method: Official Ford

2

Hello.

Before moving forward, configure Syn3updater with your current build (if it’s not there, just type it).

Then, create an interrogator log and run it against the unit.

You must endure car play works before going to 3.4, we will get to that.

For now, try the interrogator log.

Also, what’s your end goal?.

3

Hi Sandman,

Thanks for coming back to me, my end goal is to have a more up to date unit, it doesn’t need to be the latest, I’m hoping that updating it will stop it randomly not seeing my iphone, or losing DAB radio.

I didn’t know I could type my number in, I will go ahead and try that.

Thank you!