Unable to Update Maps to Version 2.22 after SYNC Upgrade to 3.4.23188

I upgraded by 2018 Ford Fusion Hybrid without any problems and (so far) no issues.

After the upgrade was completed, I noticed that there was a new map (2.22 vs. 2.21) available. Using the Syn3 Updater, I tried to create a “only update maps” thumbdrive and I could not - it would only let me choose map version 2.20!

So, I reconfigured Syn3 Updater to upgrade the SYNC software (again) AND the 2.22 map. However, apparently this appears that it will result in a downgrade of the SYNC software to a much lower version.

Am I doing something wrong? What is the best way to get both of these updates?

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.22251

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version:

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)

Version: 3.4.22251
Region: NA
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

Mode: Drive
Model: Samsung Flash Drive FIT USB Device
Size: 59.8GB
FileSystem: exFAT
Partition Type: MBR

; CyanLabs Syn3Updater Stable - Autoinstall Mode - Sync 3.4.23188 NA

Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1= SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = VOICE - 5U5T-14G391-CS_1660783942000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G391-CS_1660783942000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Item4 = APPS - NU5T-14G381-AD_1689364279000.TAR.GZ
Open4 = SyncMyRide\NU5T-14G381-AD_1689364279000.TAR.GZ
Options = AutoInstall

PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)

[1/8/2024 3:25:41 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Keep Existing Maps 
[1/8/2024 3:25:41 PM] Install Mode: Auto-Detect (autoinstall) Forced: False 
[1/8/2024 3:25:41 PM] MY20 Protection: Auto-Detect 
[1/8/2024 3:25:41 PM] Formatting USB drive
[1/8/2024 3:25:41 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[1/8/2024 3:25:57 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/8/2024 3:25:57 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[1/8/2024 3:25:57 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/8/2024 3:25:59 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[1/8/2024 3:25:59 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/8/2024 3:26:02 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[1/8/2024 3:26:02 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/8/2024 3:26:07 PM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[1/8/2024 3:26:07 PM] Preparing USB drive
[1/8/2024 3:26:07 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/8/2024 3:26:07 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/8/2024 3:26:07 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/8/2024 3:26:07 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[1/8/2024 3:26:07 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/8/2024 3:26:07 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/8/2024 3:26:22 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/8/2024 3:26:25 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[1/8/2024 3:26:25 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/8/2024 3:26:25 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/8/2024 3:26:48 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/8/2024 3:26:51 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[1/8/2024 3:26:51 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/8/2024 3:26:51 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/8/2024 3:27:28 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/8/2024 3:27:33 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ 
[1/8/2024 3:27:33 PM] Generating Autoinstall.lst

This is because the Maps are VIN/ESN locked. You have to do the whole reformat and install to get them in the US through Cyanlabs.

1 Like

Please read and understand the documentation before doing something you will regret.

necesito los mapas de sur america quien me los puede facilitar, el programa no los arroja cuando se selecciona la region

Make a new topic, don’t hijack another topic.

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