Update problem 4U5T-14G421-DAG_1644011139000.TAR.GZ: PKG_ERRO3

Ford SYNC 3 Support
, ,
1

Hi community!
I’m Pablo from Argentina and I had a problem with the updating. I wan to know if anybody can help me with this.
I have a 2017 Focus, so I tried to update the system with the tool from my original version (2.0.16074) and I selected 3.4.22110, but after 8 minutes I have this problem “Update problem 4U5T-14G421-DAG_1644011139000.TAR.GZ: PKG_ERRO3”.
Can anybody help me please?
Regards in advance

SYNC Region: Australia, New Zealand, South America

Navigation Variant: Yes

Install Type: Stock (Original Unit)

Old SYNC Version: 2.0.16074

New SYNC Version: 3.4.22110

Do you have a error message, if so what is it?
Update problem 4U5T-14G421-DAG_1644011139000.TAR.GZ: PKG_ERRO3

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Sync3 Updater 2.11.1.0

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

https://cyanlabs.net/fhub/sync3/syn3-updater-log/?uuid=1ece89ee-3a13-6746-ba56-0242ac120002
2

Hello.

Chances are you are using a bad USB device.
I’ve read your logs and you didn’t create the USB with Syn3Updater directly, since you had to manually copy the files.

I would suggest you create the USB directly with Syn3Updater, since it will validate the files on the USB once copied.

Do not use external disks, only a good a quality branded USB pendrive.

1 Like
3

Hello SaNdMaN, thanks for the quick response. I´ll do what you just told me. Do you recommend me one specific version?? Thanks in advance

4

Sync3 version?, the latest one should be ok.
If you encounter some issues you can always easily downgrade to a previous build.

1 Like
5

Thanks a lot!

6

One more question: your unit has built in nav, right?. Are you sure about it?.

7

Yes, it is

8

SaNDMaN, I want thank you for helping me. I did the procedure you told me and, in twenty minutes, the updating process was complete and 100% functioning. So, I don´t have more than grateful words for you! Again, thank you very much for your help and quick response, warm regards

9

You are welcome!, glad we could help.
Enjoy your upgraded system, take care.

10

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.