irst time here. Newbie. Trying to upgrade to latest sync 3 for ford explorer. Did the interrogator tool check and cannot determine the ecu. checked the hardware database for aim as well and I don’t find the one that corresponds to my vehicle. Need some help.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: OEM

Old SYNC Version: 3.4.22251

New SYNC Version: 3.4.22251

Do you have a error message, if so what is it?
Black screen. Blue screen. Not keeping settings.

Update Method: Official Ford

You haven’t really provided us with basically any information.

Since you have a 2022 and you used the “Official Ford” update than you may want to check with a dealership for a repair. Guessing your probably still under warranty.

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