I live in Colombia and I own a 2017 Ford Explorer. installed sync 3.4 with the caribbean maps (not sure if it was the right option but is the closest to my country) and when it finished the installation this message prompted “Navigation Fault. Navigation is not functioning properly. Please contact yout dealer for service.” then i did another update but caribbean maps only, nothing happened. finally i did an update with all the maps and nothing happened. hope someone can help me with this problem. thanks in advance.
SYNC Region: ANZ
Navigation Variant: Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 3.0.23219
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
Navigation Fault. Navigation is not functioning properly. Please contact yout dealer for service
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: syn3 updater 2.12.5.0 (stable)
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: ROW
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Generic Flash Disk USB Device
Size: 14.6GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - Autoinstall Mode - Only Update Maps ROW
[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP_LICENSE - 4U5T-14G424-FGK.tar.gz
Open2 = SyncMyRide\4U5T-14G424-FGK.tar.gz
Item3 = MAP - 4U5T-14G421-FGK.tar.gz
Open3 = SyncMyRide\4U5T-14G421-FGK.tar.gz
Options = AutoInstall
FILES (3)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
4U5T-14G421-FGK.tar.gz (58.1MB)
4U5T-14G424-FGK.tar.gz (1.7KB)
LOG
[15/05/2024 11:50:55 pm] Selected Region: ROW - Release: Only Update Maps - Map Version: 2021 Q4 - ROW (Caribbean)
[15/05/2024 11:50:55 pm] Install Mode: Auto-Detect (autoinstall) Forced: False
[15/05/2024 11:50:55 pm] MY20 Protection: Auto-Detect
[15/05/2024 11:50:55 pm] Formatting USB drive
[15/05/2024 11:50:55 pm] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[15/05/2024 11:51:04 pm] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:04 pm] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:05 pm] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:05 pm] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:05 pm] Checking Existing File: Ford_Caribbean21Q4.tgz
[15/05/2024 11:51:05 pm] Downloading: Ford_Caribbean21Q4.tgz
[15/05/2024 11:51:22 pm] Validating: Ford_Caribbean21Q4.tgz
[15/05/2024 11:51:22 pm] Downloaded: Ford_Caribbean21Q4.tgz
[15/05/2024 11:51:23 pm] Extracting: Ford_Caribbean21Q4.tgz (This may take some time!)
[15/05/2024 11:51:23 pm] Added MultiPackage files to Queue
[15/05/2024 11:51:23 pm] Preparing USB drive
[15/05/2024 11:51:23 pm] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:23 pm] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:23 pm] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:23 pm] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[15/05/2024 11:51:23 pm] Checking Existing File: 4U5T-14G421-FGK.tar.gz
[15/05/2024 11:51:23 pm] Copying: 4U5T-14G421-FGK.tar.gz
[15/05/2024 11:51:39 pm] Validating: 4U5T-14G421-FGK.tar.gz
[15/05/2024 11:51:43 pm] Copied: 4U5T-14G421-FGK.tar.gz
[15/05/2024 11:51:43 pm] Checking Existing File: 4U5T-14G424-FGK.tar.gz
[15/05/2024 11:51:43 pm] Copying: 4U5T-14G424-FGK.tar.gz
[15/05/2024 11:51:43 pm] Validating: 4U5T-14G424-FGK.tar.gz
[15/05/2024 11:51:43 pm] Copied: 4U5T-14G424-FGK.tar.gz
[15/05/2024 11:51:43 pm] Generating Autoinstall.lst
[15/05/2024 11:51:43 pm] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
CYANLABS - SYN3 UPDATER - V2.12.5.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)
PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: ROW
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: Generic Flash Disk USB Device
Size: 14.6GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.12.5.0 Stable - Autoinstall Mode - Only Update Maps ROW
[SYNCGen3.0_3.0.1_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = MAP_LICENSE - 4U5T-14G424-FAH_1598638505000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G424-FAH_1598638505000.TAR.GZ
Item3 = MAP - 4U5T-14G421-FAH_1598637879000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G421-FAH_1598637879000.TAR.GZ
Options = AutoInstall
FILES (3)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
4U5T-14G421-FAH_1598637879000.TAR.GZ (4.9GB)
4U5T-14G424-FAH_1598638505000.TAR.GZ (1.7KB)
LOG
[16/05/2024 2:56:05 pm] Selected Region: ROW - Release: Only Update Maps - Map Version: 2019 Q4 - ROW (All)
[16/05/2024 2:56:05 pm] Install Mode: Auto-Detect (autoinstall) Forced: False
[16/05/2024 2:56:05 pm] MY20 Protection: Auto-Detect
[16/05/2024 2:56:05 pm] Formatting USB drive
[16/05/2024 2:56:05 pm] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[16/05/2024 2:56:12 pm] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[16/05/2024 2:56:12 pm] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[16/05/2024 2:56:12 pm] Checking Existing File: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 2:56:12 pm] Downloading: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 2:58:41 pm] Validating: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 2:58:52 pm] Downloaded: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 2:58:52 pm] Checking Existing File: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 2:58:52 pm] Downloading: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 2:58:53 pm] Validating: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 2:58:53 pm] Downloaded: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 2:58:53 pm] Preparing USB drive
[16/05/2024 2:58:53 pm] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[16/05/2024 2:58:53 pm] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[16/05/2024 2:58:53 pm] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[16/05/2024 2:58:53 pm] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[16/05/2024 2:58:53 pm] Checking Existing File: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 2:58:53 pm] Copying: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 3:22:33 pm] Validating: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 3:27:55 pm] Copied: 4U5T-14G421-FAH_1598637879000.TAR.GZ
[16/05/2024 3:27:55 pm] Checking Existing File: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 3:27:55 pm] Copying: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 3:27:55 pm] Validating: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 3:27:55 pm] Copied: 4U5T-14G424-FAH_1598638505000.TAR.GZ
[16/05/2024 3:27:55 pm] Generating Autoinstall.lst
[16/05/2024 3:27:55 pm] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!