Updater Failing Validation

Ford SYNC 3 Support CyanLabs Update Support
, , , , ,
1

I have tried 3 different USB keys, I keep getting hung up on the same file.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.18093

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
[2024-08-11 2:54:15 AM] Unable to validate 4U5T-14G421-CHG_1709609492000.TAR.GZ after 3 attempts, ABORTING PROCESS!

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

[2024-08-11 2:45:00 AM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.23 (2023) - NA 
[2024-08-11 2:45:00 AM] Install Mode: Auto-Detect (reformat) Forced: False 
[2024-08-11 2:45:00 AM] MY20 Protection: Auto-Detect 
[2024-08-11 2:45:00 AM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[2024-08-11 2:45:01 AM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[2024-08-11 2:45:01 AM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[2024-08-11 2:45:01 AM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:01 AM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[2024-08-11 2:45:01 AM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:01 AM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[2024-08-11 2:45:03 AM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:03 AM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ 
[2024-08-11 2:45:04 AM] Validated: NU5T-14G381-AD_1689364279000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:04 AM] Checking Existing File: 4U5T-14G422-CCN_1709611788000.TAR.GZ 
[2024-08-11 2:45:06 AM] Validated: 4U5T-14G422-CCN_1709611788000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:06 AM] Checking Existing File: 4U5T-14G422-CBN_1709611416000.TAR.GZ 
[2024-08-11 2:45:07 AM] Validated: 4U5T-14G422-CBN_1709611416000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:07 AM] Checking Existing File: 4U5T-14G422-CAN_1709610798000.TAR.GZ 
[2024-08-11 2:45:10 AM] Validated: 4U5T-14G422-CAN_1709610798000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:10 AM] Checking Existing File: 4U5T-14G421-CJG_1709610049000.TAR.GZ 
[2024-08-11 2:45:12 AM] Validated: 4U5T-14G421-CJG_1709610049000.TAR.GZ (Skipping Download) 
[2024-08-11 2:45:12 AM] Checking Existing File: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[2024-08-11 2:46:11 AM] Validate: 4U5T-14G421-CHG_1709609492000.TAR.GZ (Failed!, Downloading)
[2024-08-11 2:46:11 AM] Downloading: 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-11 2:47:33 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[2024-08-11 2:48:47 AM] Validate: 4U5T-14G421-CHG_1709609492000.TAR.GZ (Failed!, Downloading)
[2024-08-11 2:48:47 AM] Downloading (Attempt #2): 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-11 2:50:16 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[2024-08-11 2:51:27 AM] Validate: 4U5T-14G421-CHG_1709609492000.TAR.GZ (Failed!, Downloading)
[2024-08-11 2:51:27 AM] Downloading (Attempt #3): 4U5T-14G421-CHG_1709609492000.TAR.GZ
[2024-08-11 2:53:00 AM] Validating: 4U5T-14G421-CHG_1709609492000.TAR.GZ 
[2024-08-11 2:54:15 AM] Validate: 4U5T-14G421-CHG_1709609492000.TAR.GZ (Failed!, Downloading)
[2024-08-11 2:54:15 AM] Unable to validate 4U5T-14G421-CHG_1709609492000.TAR.GZ after 3 attempts, ABORTING PROCESS!
2

Network may be busy, reduce number of connections in app and try again later.

1 Like
3

Do you feel special by spamming the same question in multiple places?

Nothing to do with that, it’s failing to download it.

On to of what’s been said, also make sure you have enough free space.

4

Definitely have enough free space. I will try to reduce the number of connections as suggested above.
The last support question on Discord went 25 days with no response. Posting once on both platforms could hardly be considered spamming…… but thanks

1 Like
5

Change your download settings to one file at a time

6

Picking one of the rare exceptions where an user posts something to what almost no one has an answer for is not fair, don’t you think… Just go and take a look about the tenths of threads that were replied to pretty quickly… You may want to consider that if there’s no reply is because no one has anything to say…

7

Not here to argue with you bud. Kinda funny that’s how a “moderator” replies to people. Picking the last post in the thread, where there hasn’t been much activity in the past couple months wasn’t arbitrary or random. Also, my Discord post had 0 replies, whereas this forum got me a solution within a few hours.

Either way, thank you to whoever suggested reducing the number of connections. It worked.

Feel free to close the thread, Sandman, you certainly were a big help.

1 Like
8

Specially when “people” post for the first time asking for free support without even saying hi or thanks, some very basic skills… but surely you are right…

That’s because I’ve blocked and closed it as I saw you posted here as well (your posts were about 30 mins apart), no need to keep 2 open fronts for such a basic question that’s already been discussed in the past and even documented:

image
image1117Ă—152 16.4 KB

Sure.