Updating Sync 3.0 to 3.4

Upload data on to USB,insert USB into car,software update message appears,agree to changes message appears,press yes then error code LST ERR05 APPEARS.


SYNC Region: Europe

Navigation Variant: Yes

Old SYNC Version: 3.0 20204

New SYNC Version: 3.0 20204

Do you have a error message, if so what is it?
LST ERRO5

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Syn3 Updater 2.10.8.0 stable

Syn3 Updater Documentation Read: Yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.10.8.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (1909)

PREVIOUS CONFIGURATION
Version: 3.4.22020
Region: EU
Navigation: True
Install Mode: Auto-Detect (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: KIOXIA TransMemory USB Device
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.8.0 Stable - Autoinstall Mode - Sync 3.4.22020 EU

[SYNCGen3.0_ALL_PRODUCT]
Item1 = ENH_DAB - 1U5T-14G658-AG_1626915602000.TAR.GZ
Open1 = SyncMyRide\1U5T-14G658-AG_1626915602000.TAR.GZ
Item2 = GRACENOTES - 4U5T-14G423-AC_1615425645000.TAR.GZ
Open2 = SyncMyRide\4U5T-14G423-AC_1615425645000.TAR.GZ
Item3 = VOICE - 5U5T-14G391-AR_1633363332000.TAR.GZ
Open3 = SyncMyRide\5U5T-14G391-AR_1633363332000.TAR.GZ
Item4 = APPS - 5U5T-14G381-EV_1644243443000.TAR.GZ
Open4 = SyncMyRide\5U5T-14G381-EV_1644243443000.TAR.GZ
Options = AutoInstall


FILES (4)
1U5T-14G658-AG_1626915602000.TAR.GZ (56.8MB)
4U5T-14G423-AC_1615425645000.TAR.GZ (689MB)
5U5T-14G391-AR_1633363332000.TAR.GZ (1.5GB)
5U5T-14G381-EV_1644243443000.TAR.GZ (868.2MB)

LOG
[02/04/2022 19:44:56] Selected Region: EU - Release: Sync 3.4.22020 - Map Version: Keep Existing Maps 
[02/04/2022 19:44:56] Install Mode: Auto-Detect (autoinstall) Forced: False 
[02/04/2022 19:44:56] MY20 Protection: Auto-Detect 
[02/04/2022 19:44:56] Formatting USB drive
[02/04/2022 19:44:56] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[02/04/2022 19:45:06] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[02/04/2022 19:45:08] Validated: 1U5T-14G658-AG_1626915602000.TAR.GZ (Skipping Download) 
[02/04/2022 19:45:08] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[02/04/2022 19:45:19] Validated: 4U5T-14G423-AC_1615425645000.TAR.GZ (Skipping Download) 
[02/04/2022 19:45:19] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[02/04/2022 19:45:37] Validated: 5U5T-14G391-AR_1633363332000.TAR.GZ (Skipping Download) 
[02/04/2022 19:45:37] Checking Existing File: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[02/04/2022 19:45:48] Validated: 5U5T-14G381-EV_1644243443000.TAR.GZ (Skipping Download) 
[02/04/2022 19:45:48] Preparing USB drive
[02/04/2022 19:45:48] Checking Existing File: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[02/04/2022 19:45:48] Copying: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[02/04/2022 19:45:56] Validating: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[02/04/2022 19:45:56] Copied: 1U5T-14G658-AG_1626915602000.TAR.GZ 
[02/04/2022 19:45:56] Checking Existing File: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[02/04/2022 19:45:56] Copying: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[02/04/2022 19:47:52] Validating: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[02/04/2022 19:47:59] Copied: 4U5T-14G423-AC_1615425645000.TAR.GZ 
[02/04/2022 19:47:59] Checking Existing File: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[02/04/2022 19:47:59] Copying: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[02/04/2022 19:52:36] Validating: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[02/04/2022 19:53:19] Copied: 5U5T-14G391-AR_1633363332000.TAR.GZ 
[02/04/2022 19:53:19] Checking Existing File: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[02/04/2022 19:53:19] Copying: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[02/04/2022 19:55:51] Validating: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[02/04/2022 19:56:29] Copied: 5U5T-14G381-EV_1644243443000.TAR.GZ 
[02/04/2022 19:56:29] Generating Autoinstall.lst
[02/04/2022 19:56:29] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

What you are saying does not makes a lot of sense.
Firstly, you said your current and new version to be 3.0, but the logs show that you configured Syn3updater with 3.4.22020 as both current and new version, what’s that about?.

Also the error you are getting is related to a package not being found, so the USB does not seem to be correctly created; which should not be the case if you used the automated method.

So I’m confused about what you are doing.

Before moving forward, please clarify what you want to do since it’s not clear.

I am wanting to update 3.0 to 3.4
The log file says everything downloaded correctly

Since it seems you are short for words I’m going to adopt that same approach:

A) Configure syn3updater correctly with your current and desired versions.
B) Use a decent quality branded USB pendrive (not sd card, not disk).
C) Create the USB and follow the tutorial and proceed with the upgrade.

Good luck.

1 Like

I am a 60yr old gentleman who is not good with technology,where do I input the current version,thanks.

That’s done on the configuration (cog) tab:

I strongly recommend reading the documentation → Getting Started - Docs - CyanLabs Official Community
Everything is quite well explained there, in the Getting Started section. There are other sections with other details.

Then, proceed with the tutorial: Easily Update SYNC 3 Using Our Automated Method - CyanLabs

Take a look at those links, read them and if you have any doubts post them back here and will pick it up from there.

Thank you.

Hi,I have just now successfully updated my Sync system,from 3.0 to 3.4,thank you for your help and patience.
Chris.

1 Like

Awesome, glad to hear everything went ok, thanks for updating the thread .

Enjoy your upgraded system!

Take care.

1 Like

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