Upgrade Sync 3.4

Ford SYNC 3 Support
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21

Sync_WWBTB561_8AFSZZFHCFJ######.xml (10,0,KB)

I edited the vin only.
Thanks for your help.

22

You have 3 DTC’s to address in your APIM, but this is not the issue here. I will DM you about the Issues and fixes.

<d2p1:DTC DTCValue="50010148"/>
<d2p1:DTC DTCValue="919f130b"/>
<d2p1:DTC DTCValue="e101000b"/>

EDIT: DTC’s were resolved with configuration corrections, except for GPS DTC because antenna needs replaced.

23

Thanks, F150 can help with your issue but i will investigate the underlying Syn3 Updater bug that is reporting the wrong size.

24

Thank you guys!

25

It doesn’t report as 32GB are you sure you asked Syn3 Updater to open the correct log?
image

VIN: 8AFSZZFHCFJ######
Version: 4U5T-14G381-AN
APIM Model: JL7T-14G371-BCC
APIM Type: Non-Navigation 
APIM Size: 8GB 
APIM Free Space: 2.9G 
18/05/2021 14:58:10 +00:00
26

I use the button open interrogator log into the Updater, and got this:

VIN: 8AFSZZFHCFJ######
Version: 4U5T-14G381-AN
APIM Model: JL7T-14G371-BCC
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 2.9G
18/05/2021 14:58:10 +00:00

Partition Type = Free / Total
/fs/rwdata/ = 1.1G / 1.2G
/fs/mp/ = 505M / 1.4G
/fs/images/ = 2.9G / 3.0G

APIM AsBuilt
DE00: 0328E58210002C110004
DE01: 42520C060000000000000000
DE02: 0255340000
DE03: 01030400000003
DE04: 17E8179828BE
DE05: 80
DE06: 0E033300000000135600000430670069

27

I’m confused… because i can’t replicate that.

2.6.3 has just been released to fix a bunch of issues, this wasn’t one that was deemed required to fix though.

Please can you try on 2.6.3 and see if you have the same experience.

28

I got the same log:

VIN: 8AFSZZFHCFJ######
Version: 4U5T-14G381-AN
APIM Model: JL7T-14G371-BCC
APIM Type: Navigation
APIM Size: 32GB
APIM Free Space: 2.9G
18/05/2021 14:58:10 +00:00

Partition Type = Free / Total
/fs/rwdata/ = 1.1G / 1.2G
/fs/mp/ = 505M / 1.4G
/fs/images/ = 2.9G / 3.0G

APIM AsBuilt
DE00: 0328E58210002C110004
DE01: 42520C060000000000000000
DE02: 0255340000
DE03: 01030400000003
DE04: 17E8179828BE
DE05: 80
DE06: 0E033300000000135600000430670069

29

My guess is it’s based on what locale your windows is set to then, what language is your windows?

30

Portuguese - Brazil

31

Can you try replacing your exe with this
Syn3Updater.exe (256.5 KB)

to > C:\Program Files (x86)\CyanLabs\Syn3Updater

and then try again.

EDIT: i just forced my locale to pt-BR and can replicate the issue, i have fixed it in the alpha and it will be in the next stable release also

32

Updater can’t open with this new exe file.

33

No worries, like i said it will be fixed in the next release anyway