I think I followed the instructions I found and the Syn3 Updater. Took my 2016 Escape from Sync 3 1.0.15139 to 2.2 using the tools in the updater. That was successful and both ports worked. Then went from 2.2 to 3.4( there were no reccomendations in the updater to whick V3 to use) Everything went fine but now only 1 usb port works the other one starts to charge the phone then an error pops up about the hub and it stops working(the port), the other port continues to work fine. Is this something that a downgrade to a prior version can fix(if so which version) or do I need to do something with hardware? Prior to this both ports charged a phone(V1 didnt have andriod auto).
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 2.2.17011
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
I didnt take a picture or write it down but it mentioned the usb not supported.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.13.1.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
CYANLABS - SYN3 UPDATER - V2.13.1.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2009)
PREVIOUS CONFIGURATION
Version: 2.2.17011
Region: NA
Navigation: False
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect
DESTINATION DETAILS
Mode: Drive
Model: PNY USB 3.2.1 FD USB Device
Size: 28.9GB
FileSystem: FAT32
Partition Type: MBR
REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AD_1689364279000.TAR.GZ
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.13.1.0 Stable - reformat Mode - Sync 3.4.23188 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall
FILES (5)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AD_1689364279000.TAR.GZ (869.8MB)
LOG
[2/23/2025 9:41:52 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: Non Nav APIM
[2/23/2025 9:41:52 PM] Install Mode: Auto-Detect (reformat) Forced: False
[2/23/2025 9:41:52 PM] MY20 Protection: Auto-Detect
[2/23/2025 9:41:52 PM] Formatting USB drive
[2/23/2025 9:41:52 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2/23/2025 9:41:59 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:41:59 PM] Downloading: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:01 PM] Validating: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:01 PM] Downloaded: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:01 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:01 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:01 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:01 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:01 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:42:01 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:42:12 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:42:13 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:42:13 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:42:13 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:42:26 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:42:28 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:42:28 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:42:28 PM] Downloading: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:42:51 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:42:53 PM] Downloaded: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:42:53 PM] Preparing USB drive
[2/23/2025 9:42:53 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:53 PM] Copying: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:54 PM] Validating: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:54 PM] Copied: 1u5t-14g386-cb.tar.gz
[2/23/2025 9:42:54 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:54 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:54 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:54 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[2/23/2025 9:42:54 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:42:54 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:43:18 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:43:19 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ
[2/23/2025 9:43:19 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:43:19 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:44:12 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:44:13 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[2/23/2025 9:44:13 PM] Checking Existing File: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:44:13 PM] Copying: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:45:36 PM] Validating: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:45:38 PM] Copied: NU5T-14G381-AD_1689364279000.TAR.GZ
[2/23/2025 9:45:38 PM] Generating reformat.lst
[2/23/2025 9:45:38 PM] Generating autoinstall.lst
[2/23/2025 9:45:38 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!