What is your SYNC Region? NA
What is your current SYNC Version? 3.4.20196
Do you have Navigation? No
Do you have a error message, if so what is it? None
Please paste your log output or provide the URL to your log file below
…
CYANLABS - SYN3 UPDATER - V2.6.3.0
Branch: Stable
Operating System: Microsoft Windows 10 Home (2009)
PREVIOUS CONFIGURATION
Version: 3.4.20196
Region: NA
Navigation: False
Mode: autoinstall
Install Mode Overridden: False
My20 Protection Enabled: False
DESTINATION DETAILS
Mode: Drive
Model: Samsung Flash Drive USB Device 59.8GB
FileSystem: exFAT
Partition Type: MBR
AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.6.3.0 Stable - Autoinstall Mode - Sync 3.4.21020 NA
[SYNCGen3.0_ALL_PRODUCT]
Item1 = VOICE - 5U5T-14G391-CN_1615429328000.TAR.GZ
Open1 = SyncMyRide\5U5T-14G391-CN_1615429328000.TAR.GZ
Item2 = APPS - 5U5T-14G381-ER_1615427592000.TAR.GZ
Open2 = SyncMyRide\5U5T-14G381-ER_1615427592000.TAR.GZ
Item3 = GRACENOTES - 4U5T-14G423-CC_1615429225000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G423-CC_1615429225000.TAR.GZ
Options = AutoInstall
FILES (3)
5U5T-14G391-CN_1615429328000.TAR.GZ (385.4MB)
5U5T-14G381-ER_1615427592000.TAR.GZ (847.1MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
LOG
[5/18/2021 10:22:25 PM] Selected Region: NA - Release: Sync 3.4.21020 - Map Version: Non Nav APIM
[5/18/2021 10:22:25 PM] Install Mode: autoinstall
[5/18/2021 10:22:25 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ
[5/18/2021 10:22:26 PM] Validated: 5U5T-14G391-CN_1615429328000.TAR.GZ (Skipping Download)
[5/18/2021 10:22:26 PM] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:22:26 PM] Downloading: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:23:11 PM] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:23:14 PM] Downloaded: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:23:14 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/18/2021 10:23:19 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download)
[5/18/2021 10:23:19 PM] Preparing USB drive
[5/18/2021 10:23:19 PM] Formatting USB drive
[5/18/2021 10:23:19 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[5/18/2021 10:23:27 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ
[5/18/2021 10:23:27 PM] Copying: 5U5T-14G391-CN_1615429328000.TAR.GZ
[5/18/2021 10:23:40 PM] Validating: 5U5T-14G391-CN_1615429328000.TAR.GZ
[5/18/2021 10:23:41 PM] Copied: 5U5T-14G391-CN_1615429328000.TAR.GZ
[5/18/2021 10:23:41 PM] Checking Existing File: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:23:41 PM] Copying: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:24:11 PM] Validating: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:24:14 PM] Copied: 5U5T-14G381-ER_1615427592000.TAR.GZ
[5/18/2021 10:24:14 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/18/2021 10:24:14 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/18/2021 10:24:34 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/18/2021 10:24:36 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ
[5/18/2021 10:24:36 PM] Generating Autoinstall.lst
[5/18/2021 10:24:36 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
Please describe in detail your issue below
…
I have a 2016 Ecoboost mustang currently on SYNC 3.4.20196 and trying to upgrade to 3.4.21020 with the Syn3 Updater (2.6.3.0) tool but having trouble with the install.
The 2 times I’ve tried updating the SYNC version, the car has been running for over 2 hours and the screen just says “Installing Software Update”. I’m using a Samsung 32GB flash drive. My question is, it’s not supposed to take this long right? Since the car has been on for over 2 hours both times, I decided to turn it off and remove the flash drive without a successful install. I also performed a master reset and used both usb hubs to no avail both times.
Any help is appreciated. Thanks!