When reading the XML, updater is telling me It cannot determine if I have MY20 or not

[deanelliott]

I updated my Gen 2 sync Hardware to Gen 3.4 2 years ago. It has been working well. I was wanting to update to the latest version as it has 3.4.22111.
When following the steps, and I acquire the xml from the APIM, it tells me it cannot determine if I have MY20 or not. Is there a next step or just leave it alone so as not to brick.

---

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Unknown

Install Type: Replica

Old SYNC Version: 3.11

New SYNC Version: 3.4.2211

Do you have a error message, if so what is it?
This page contains the following errors:
error on line 66 at column 28: PCDATA invalid Char value 11

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.12.5.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

This page contains the following errors:
error on line 66 at column 28: PCDATA invalid Char value 11
Below is a rendering of the page up to the first error.
1FT8W3BT4FED27183 ECU CONSUMER OTA SYNCGEN3 OTA 7D0 5U5T-14G381-EZ false 345535542d3134473432312d434a44000000000000000000345535542d3134473432312d434844000000000000000000345535542d3134473432312d434744000000000000000000345535542d3134473432312d434644000000000000000000345535542d3134473432312d434544000000000000000000345535542d3134473432312d434444000000000000000000345535542d3134473432312d434344000000000000000000345535542d3134473432312d434244000000000000000000345535542d3134473432312d434144000000000000000000355535542d3134473339312d435200000000000000000000345535542d3134473432322d43434a000000000000000000345535542d3134473432322d43424a000000000000000000345535542d3134473432322d43414a000000000000000000345535542d3134473432332d434300000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 false 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 false Blank false Blank false Blank true Blank true Blank true Blank true Blank true Blank true Blank true

[bill32399]

If you have upgraded from 2.0 to 3.4 than you have done the reformat and it’s not a MY20 APIM. You must have a setting wrong that is now causing it to tell you this. Had you not done the reformat before I would tell you to assume it is a MY20 APIM unless you take it out and look at the sticker on it.

[SaNdMaN]

I’m not sure what you shared before, so share the XML file.

If the model can’t be determined:

• take it apart and take a look at the sticker
  Or
• use Fmods’ universal reformat package to reformat the unit to install 3.4 (that tool is MY20 compatible)