Wont download been trying for weeks

Ford SYNC 3 Support
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What is your SYNC Region? NA

Do you have Navigation? Yes

What region is your SYNC APIM? 3.0.20204

What was your old SYNC Version? 3.0.20204

What is your new SYNC Version? 3.4.21194

Do you have a error message, if so what is it? existing connection forcibly closed by host

How did you update, Ford Website / CyanLabs Website / Syn3 Updater?
sync3 updater

If you answered Syn3 Updater above;

  • What version of Syn3 Updater did you use? 2.10.3.0

  • Have you read the documentation at Syn3 Updater - CyanLabs ?

  • Please paste your log output or provide the URL to your log file below
    (Log files can be found on the root of your USB drive or in %localappdata%\CyanLabs\Syn3Updater\Logs)


REPLACE THIS TEXT WITH YOUR LOG

Please provide any further details below

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This has been reported many times by only a small portion of users and cannot be reproduced for troubleshooting. As the error says, the server (Ford’s) is closing the connection.

This is what you could do:

  • Keep trying until it succeeds
  • Try a different computer
  • Try a different network
  • Configure Syn3Updater to only use a single download connection instead of 8
  • Manually download the files via a browser and save them into the Syn3Updater download folder and re run the process: Syn3Updater will find the files locally and validate them without re-downloading and later create the USB drive.

EDIT BY CYANLABS: Use this link to get the files - Manual Method - Update to 3.4 - CyanLabs

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