Worried about bricking unit! Ford Mondeo 2017 UK

Ford SYNC 3 Support CyanLabs Update Support
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1

Hi,

I had updated my Sync 3 system last year from stock to 3.4.21265 and it’s been sweet since then. The only issue would be the audio stutter when playing through Bluetooth. I have seen that the new update might be bricking head units, and I don’t fancy replacing it. I have done all the necessary checks (outside of taking the head unit out, sorry, don’t have the time!) and it all seems fine to update.

Happy to upload screenshots of current version, including everything taken from the Bezel Diagnostics too, just to be sure.

TIA!

SYNC Region: EU

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 2.0.16074

New SYNC Version: 3.4.21265

Do you have a error message, if so what is it?
N/A

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: Can’t remember as it was last year, but it would’ve been the latest version at the time.

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

N/A
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3

Hello.

Where did you read that?.
If you went from 2.0 to 3.4, you already reformated the unit…

So if nothing changed, you can do that again and nothing should break.

4

Hey,

Oh, alright. So i can just build a new USB with the new version and maps, and it should install without a hitch? Just do the standard master reset afterwards to clear all the crap in the background?

Thanks

5

That’s correct, if you were able to reformat the unit once, you can do it again as long as it’s the same unit.

And yes, master reset once you are done.

6

Thanks! This ticket can be closed now :pray:t4:

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