2014 MKX Sync 3 issues? Just a few!!

So When I upgraded my 2014 MKX to Sync 3 I had some issues with clock, Steering wheel controls, and HVAC. I managed to solve all of thos but I still have some lingering issues. I get an Error code when I scan it for steering wheel controls and gps antenna. That isn’t the biggest deal. My HVAC works but like max defrost doesn’t work. Also I have to manually leave android auto or carplay to say adjust temperature or turn on the seat heaters. No idea why these are not hard buttons. Anyways Let me know if you can help.


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: Retrofit

Old SYNC Version: 3.0

New SYNC Version: 3.4

Do you have a error message, if so what is it?
No error message in sync. Only obd2 errors
===APIM DTC B119F:13-0B===
Code: B119F - GPS Antenna
===APIM DTC B11BA:1C-0B===
Code: B11BA - Steering Wheel Audio Switch Pack

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.13.00

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

VIN: 2LMDJ8JK7EBL10357
APIM Model: Unknown
APIM Type: Non-Navigation 
APIM Size: 8GB 
APIM Free Space: 1.7G 
Version 3.4.23188 (NU5T-14G381-AD)

2/5/2025 7:53:19 AM +00:00

Partition Type = Free / Total
/fs/Nuance/ = 3.2M / 465M
/fs/Nuance/grace = 5.8M / 775M
/fs/rwdata/ = 905M / 1.2G
/fs/rwdata/quip/ = 35M / 35M
/fs/rwdata/quip/ = 89M / 90M
/fs/mp/ = 84M / 1.4G
/fs/images/ = 1.7G / 3.0G

Installed Packages
5U5T-14G391-CS
4U5T-14G423-CC




APIM AsBuilt
DE00: BLANK
DE01: BLANK
DE02: BLANK
DE03: BLANK
DE04: BLANK
DE05: BLANK
DE06: BLANK

Did you do a sync master reset after the upload to the car?

Yes a few times.

Upload the saved APIM config file from ForScan.

It sounds like you still have something amiss.

It would be easier for me to do if it was allowed on the forscan app vs having to use a laptop.

You’ll have to speak to the Russians that own the app about that one

Forscan has nothing to do with this. It is a limitation of the apps.

Anything wrong in the APIM ? I am actually thinking of switching back to sync 2 just to get everything working right. I just don’t know if I can live without Android Auto. Maybe time to sell it and get a newer MKX.

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