Hello community members, thank you for the acceptance in this very knowledgeable group. I am having an issue in regards to my attempt to upgrade my sync 3.0 (build 23219) in my 2016 F150. A little history, when I bought the truck from a Ford dealership, the radio (apim and screen) were replaced with new Ford parts. Following the cyanlabs instructions to upgrade my sync3.0 to the latest sync 3.4 and 3.3 afterwards, when I inserted my usb stick in the port, the radio displayed a message saying restarting. The screen went black and nothing happened. It will not open under no circumstances, even after trying soft resets, pulling the fuse out. I plugged in Forscan to see what was going on, and 4 codes appeared under the FCIM (U0155, U0253, U0401 and U0452). I tried rebooting the APIM and FCIM with no luck. I tried the self test for FCIM and everything worked fine. I tried the self test with APIM and no communication was established (ABS malfunction light appeared for 3 seconds). I looked at the asbuilt codes for the APIM and everything looks in order. No matter what I try, the screen always remains black (inoperative). I read somewhere along the lines of the community of possible fixes and downgrades, however I need someones expert advice to re-assure me before I attempt anything that could permanently damage (bricked) the APIM, if its not already. The only strange thing I did notice are the usb lights of the hub, the illuminate for about 2-3 minutes, and then they shut off. If I perform a soft reset (volume knob + seek right, 5 seconds), they illuminate again for 2-3min and shut off again. Otherwise I am pretty stuck as it is, if anyone can shine in on my disaster of situation, it will greatly help me. Thank you in advance for your great support, looking forward to hear some advice. FYI I live in Canada, no navigation maps.
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: Unknown
Install Type: OEM Replacement
Old SYNC Version: 3.0 23219
New SYNC Version: 3.3 19052
Do you have a error message, if so what is it?
Black screen
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: V2.13.1.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
[3/14/2025 9:21:03 PM] Selected Region: NA - Release: Sync 3.3.19052 - Map Version: Non Nav APIM
[3/14/2025 9:21:03 PM] Install Mode: Auto-Detect (reformat) Forced: False
[3/14/2025 9:21:03 PM] MY20 Protection: Auto-Detect
[3/14/2025 9:21:03 PM] Formatting USB drive
[3/14/2025 9:21:03 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[3/14/2025 9:21:10 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[3/14/2025 9:21:10 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download)
[3/14/2025 9:21:10 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/14/2025 9:21:10 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download)
[3/14/2025 9:21:10 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:21:10 PM] Downloading: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:22:45 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:22:46 PM] Downloaded: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:22:46 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:22:46 PM] Downloading: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:24:40 PM] Validating: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:24:42 PM] Downloaded: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:24:42 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:24:42 PM] Downloading: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:27:10 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:27:12 PM] Downloaded: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:27:12 PM] Preparing USB drive
[3/14/2025 9:27:12 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz
[3/14/2025 9:27:12 PM] Copying: 1u5t-14g386-cb.tar.gz
[3/14/2025 9:27:12 PM] Validating: 1u5t-14g386-cb.tar.gz
[3/14/2025 9:27:12 PM] Copied: 1u5t-14g386-cb.tar.gz
[3/14/2025 9:27:12 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/14/2025 9:27:12 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/14/2025 9:27:12 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/14/2025 9:27:12 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ
[3/14/2025 9:27:12 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:27:12 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:27:46 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:27:49 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ
[3/14/2025 9:27:49 PM] Checking Existing File: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:27:49 PM] Copying: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:28:16 PM] Validating: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:28:18 PM] Copied: 4U5T-14G391-CJ_1552513842000.TAR.GZ
[3/14/2025 9:28:18 PM] Checking Existing File: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:28:18 PM] Copying: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:29:07 PM] Validating: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:29:11 PM] Copied: 4U5T-14G423-CA_123766.tar.gz
[3/14/2025 9:29:11 PM] Generating reformat.lst
[3/14/2025 9:29:11 PM] Generating autoinstall.lst
[3/14/2025 9:29:11 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
