2019 F-350 - Black screen after successful 3.0.20204 → 3.4.23188 update, APIM still accessible via FORScan

Ford SYNC 3 Support CyanLabs Update Support
, , , , , ,
1

Hi everyone,

I’m hoping someone can help me recover my APIM before I resort to FDRS or replacing it.

Vehicle

  • 2019 Ford F-350 Super Duty
  • October 2019 build
  • Factory Navigation
  • APIM Part Number: JR3T-14G371-CJG

Original SYNC Version

  • SYNC 3.0
  • Build 20204

Update

Built with:

  • Syn3Updater 2.14.2
  • Region: NA
  • Navigation: Yes
  • Install Mode: Auto Detect (Reformat)

Updater correctly detected:

  • Version 3.0.20204
  • Navigation = True

Installation Sequence

The truck displayed:

  • Updating System Software
  • “You can remove the device now”
  • System Restarting

The screen then went completely black.

We waited approximately 45 minutes before removing the USB.

Current Symptoms

  • Black screen
  • No Ford logo
  • No backlight
  • No radio audio
  • Backup camera beeps but no image
  • USB ports were initially dead
  • USB ports came back after disconnecting both batteries during troubleshooting

Diagnostics Performed

Using FORScan:

  • APIM communicates normally
  • Module reboot completes successfully
  • All As-Built blocks read successfully
  • No APIM communication errors
  • No APIM DTCs

Part Number: JR3T-14G371-CJG
Strategy: HB5T-14G374-CA
Calibration: HB5T-14G375-CA APIM

Files Available

I have:

  • Syn3Updater log
  • autoinstall.lst
  • reformat.lst
  • FORScan screenshots
  • APIM AsBuilt
  • APIM information

Based on the installation sequence, it appears the update completed and restarted before the black screen occurred.

Is there an official recovery procedure or recovery package I should use before attempting FDRS?

Thank you.

SYNC Region: NA

Navigation Variant: Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.0.20204

New SYNC Version: 3.4.23188

Do you have a error message, if so what is it?
No error, just black screen after it said installing and two pop up appeared and disappeared before I could read them.

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Home (2009)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: PNY USB 3.2.1 FD USB Device
Size: 57.8GB
FileSystem: FAT32
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - reformat  Mode - Sync 3.4.23188 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open2 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (18)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)

LOG
[7/6/2026 3:59:38 PM] Selected Region: NA - Release: Sync 3.4.23188 - Map Version: 2.20 (2020) - NA 
[7/6/2026 3:59:38 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[7/6/2026 3:59:38 PM] MY20 Protection: Auto-Detect 
[7/6/2026 3:59:38 PM] Formatting USB drive
[7/6/2026 3:59:38 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[7/6/2026 3:59:47 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/6/2026 3:59:47 PM] Downloading: 1u5t-14g386-cb.tar.gz
[7/6/2026 3:59:53 PM] Validating: 1u5t-14g386-cb.tar.gz 
[7/6/2026 3:59:53 PM] Downloaded: 1u5t-14g386-cb.tar.gz 
[7/6/2026 3:59:53 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 3:59:53 PM] Downloading: PU5T-14G386-BB_1690840002000.TAR.GZ
[7/6/2026 3:59:54 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 3:59:54 PM] Downloaded: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 3:59:54 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 3:59:54 PM] Downloading: 5U5T-14G391-CS_1660783942000.TAR.GZ
[7/6/2026 4:02:27 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 4:02:29 PM] Downloaded: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 4:02:29 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 4:02:29 PM] Downloading: 4U5T-14G423-CC_1615429225000.TAR.GZ
[7/6/2026 4:06:09 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 4:06:11 PM] Downloaded: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 4:06:11 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 4:06:11 PM] Downloading: NU5T-14G381-AE_1778770590000.TAR.GZ
[7/6/2026 4:12:05 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 4:12:08 PM] Downloaded: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 4:12:08 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 4:12:08 PM] Downloading: 4U5T-14G421-CJD_1615428865000.TAR.GZ
[7/6/2026 4:16:41 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 4:16:44 PM] Downloaded: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 4:16:44 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 4:16:44 PM] Downloading: 4U5T-14G421-CHD_1615428793000.TAR.GZ
[7/6/2026 4:23:55 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 4:24:01 PM] Downloaded: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 4:24:01 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 4:24:01 PM] Downloading: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[7/6/2026 4:30:52 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 4:30:56 PM] Downloaded: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 4:30:56 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 4:30:56 PM] Downloading: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[7/6/2026 4:37:27 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 4:37:31 PM] Downloaded: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 4:37:31 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 4:37:31 PM] Downloading: 4U5T-14G421-CED_1615428554000.TAR.GZ
[7/6/2026 4:44:26 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 4:44:31 PM] Downloaded: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 4:44:31 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 4:44:31 PM] Downloading: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[7/6/2026 4:52:52 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 4:52:57 PM] Downloaded: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 4:52:57 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 4:52:57 PM] Downloading: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[7/6/2026 4:58:32 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 4:58:35 PM] Downloaded: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 4:58:35 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 4:58:35 PM] Downloading: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[7/6/2026 5:04:44 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 5:04:48 PM] Downloaded: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 5:04:48 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 5:04:48 PM] Downloading: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[7/6/2026 5:28:01 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 5:28:08 PM] Validate: 4U5T-14G421-CAD_1615428059000.TAR.GZ (Failed!, Downloading)
[7/6/2026 5:28:08 PM] Downloading (Attempt #2): 4U5T-14G421-CAD_1615428059000.TAR.GZ
[7/6/2026 5:35:41 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 5:35:45 PM] Downloaded: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 5:35:45 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 5:35:45 PM] Downloading: 4U5T-14G424-CD_1616778089000.TAR.GZ
[7/6/2026 5:35:45 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 5:35:45 PM] Downloaded: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 5:35:45 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 5:35:45 PM] Downloading: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[7/6/2026 5:42:55 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 5:42:59 PM] Downloaded: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 5:42:59 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 5:42:59 PM] Downloading: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[7/6/2026 5:47:45 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 5:47:48 PM] Downloaded: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 5:47:48 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 5:47:48 PM] Downloading: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[7/6/2026 5:50:48 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 5:50:50 PM] Downloaded: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 5:50:50 PM] Preparing USB drive
[7/6/2026 5:50:51 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/6/2026 5:50:51 PM] Copying: 1u5t-14g386-cb.tar.gz 
[7/6/2026 5:50:52 PM] Validating: 1u5t-14g386-cb.tar.gz 
[7/6/2026 5:50:52 PM] Copied: 1u5t-14g386-cb.tar.gz 
[7/6/2026 5:50:52 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 5:50:52 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 5:50:52 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 5:50:52 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[7/6/2026 5:50:52 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 5:50:52 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 5:51:08 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 5:51:15 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[7/6/2026 5:51:15 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 5:51:15 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 5:51:57 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 5:52:08 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/6/2026 5:52:08 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 5:52:08 PM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 5:53:11 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 5:53:27 PM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ 
[7/6/2026 5:53:27 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 5:53:27 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 5:54:19 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 5:54:29 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/6/2026 5:54:29 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 5:54:29 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 5:55:42 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 5:56:00 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/6/2026 5:56:00 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 5:56:00 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 5:57:23 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 5:57:44 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/6/2026 5:57:44 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 5:57:44 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 5:58:59 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 5:59:19 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/6/2026 5:59:19 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 5:59:19 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 6:00:35 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 6:00:55 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/6/2026 6:00:55 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 6:00:55 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 6:02:25 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 6:02:48 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/6/2026 6:02:48 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 6:02:48 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 6:04:05 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 6:04:24 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/6/2026 6:04:24 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 6:04:24 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 6:05:45 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 6:06:06 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/6/2026 6:06:06 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 6:06:06 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 6:07:23 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 6:07:44 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/6/2026 6:07:44 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 6:07:44 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 6:07:45 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 6:07:45 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/6/2026 6:07:45 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 6:07:45 PM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 6:09:22 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 6:09:46 PM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[7/6/2026 6:09:46 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 6:09:46 PM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 6:10:41 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 6:10:55 PM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[7/6/2026 6:10:55 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 6:10:55 PM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 6:11:35 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 6:11:46 PM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[7/6/2026 6:11:46 PM] Generating reformat.lst
[7/6/2026 6:11:46 PM] Generating autoinstall.lst
[7/6/2026 6:11:46 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
2

Hello.

Too bad you didn’t let Syn3updater check if the APIM was MY20 or not, or checked it yourself.

That APIM is MY20, you can’t reformat MY20 hardware with Syn3updater, so you basically killed / bricked it.

Your options are limited:

3

Well I guess I’ll be trying the sync 3 reformat. I thought given the truck was a 2019 ruled out the possibility of that, but I guess that’s what I get for assuming.

4

@ryan_beall i can fix your my 20 issue send me a msg

5

@sfranco I’m new to this page and I honestly cannot figure out how to send you a private message. If you could start it with me I’d appreciate it.

6

You were just to new. I adjusted that for you so you should baable to message him now.