2021 Ford Transit 4" LCS – Stuck on 8" resolution – PKG_ERR04 on reformat with NU5T-14G381-AD

Ok, it’s just confused.

Perform a soft reset by holding the Power button and the Seek-Right button until the unit reboots.

I did, same results…goes to splash screen then goes blank.

Was the engine running?

yes

Have you changed any asbuilt value?

I don’t think so…I don’t know what that means.

Ok. It will probably get sorted by itself, there are a few things to try.
Do you have Forscan and an adapter?.

no I do not.

I’m doing this at home DIY.

That’s fine, and you can have Forscan and an adapter… it’s pretty common…

If the soft reset didn’t work, maybe we can force a cold module boot by just unplugging the battery overnight

I will try that.

Ok, to be honest it does need to be the whole night, but I do not remember how much time it must pass… Better to be safe than sorry, right?, I think an hour should do, but…

By the way, asbuilt is basically the APIM configuration, but there is not configuration to switch between 4 and 8 inches visual themes, so there’s no thing really to change…

Hopefully a cold start will fix this, if not I would suggest getting Forscan and a valid adapter to start changing some theme values. Also, you can reset the module from Forscan, which is always handy…

But, step by step…

Disconnecting the battery worked. Thank you got your expertice.

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