3.0 to 3.4 successful but BT audio not working

Ford Help & Support
,
#1

What is your SYNC Region? NA

What was your Old SYNC Version? 3.0.20204

What is your current SYNC Version? 3.4.21098

What version of Syn3 Updater are you using? V2.10.0.0

Do you have Navigation? YES

Have you read the documentation at Syn3 Updater Documentation - CyanLabs ? YES

Do you have a error message, if so what is it? NO

Please paste your log output or provide the URL to your log file below
(Log files can be found on the root of your USB drive or in %localappdata%\CyanLabs\Syn3Updater\Logs)

CYANLABS - SYN3 UPDATER - V2.10.0.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2004)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Lexar USB Flash Drive USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
VOICE=5U5T-14G391-CN_1615429328000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCH_1615429127000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBH_1615429039000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAH_1615428946000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.0.0 Stable - reformat  Mode - Sync 3.4.21098 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G391-CN_1615429328000.TAR.GZ (385.4MB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847.2MB)
4U5T-14G422-CCH_1615429127000.TAR.GZ (549.6MB)
4U5T-14G422-CBH_1615429039000.TAR.GZ (772.4MB)
4U5T-14G422-CAH_1615428946000.TAR.GZ (1.3GB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)

LOG
[7/12/2021 3:46:24 PM] Selected Region: NA - Release: Sync 3.4.21098 - Map Version: 2.20 (2020) - NA 
[7/12/2021 3:46:24 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[7/12/2021 3:46:24 PM] MY20 Protection: Auto-Detect 
[7/12/2021 3:46:24 PM] Formatting USB drive
[7/12/2021 3:46:24 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[7/12/2021 3:46:36 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/12/2021 3:46:37 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[7/12/2021 3:46:37 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 3:46:40 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:40 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 3:46:42 PM] Validated: 5U5T-14G391-CN_1615429328000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:42 PM] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 3:46:46 PM] Validated: 5U5T-14G381-ES_1619042260000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:46 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 3:46:50 PM] Validated: 4U5T-14G422-CCH_1615429127000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:50 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 3:46:54 PM] Validated: 4U5T-14G422-CBH_1615429039000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:54 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 3:47:01 PM] Validated: 4U5T-14G422-CAH_1615428946000.TAR.GZ (Skipping Download) 
[7/12/2021 3:47:01 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 3:47:04 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download) 
[7/12/2021 3:47:04 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 3:47:10 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download) 
[7/12/2021 3:47:10 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 3:47:11 PM] Validate: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Failed!, Downloading)
[7/12/2021 3:47:11 PM] Downloading: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[7/12/2021 3:50:03 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 3:50:09 PM] Downloaded: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 3:50:09 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 3:50:09 PM] Downloading: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[7/12/2021 3:52:27 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 3:52:33 PM] Downloaded: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 3:52:33 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 3:52:33 PM] Downloading: 4U5T-14G421-CED_1615428554000.TAR.GZ
[7/12/2021 3:54:59 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 3:55:05 PM] Downloaded: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 3:55:05 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 3:55:05 PM] Downloading: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[7/12/2021 3:58:43 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 3:58:50 PM] Downloaded: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 3:58:50 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 3:58:50 PM] Downloading: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[7/12/2021 4:01:18 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:01:24 PM] Downloaded: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:01:24 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:01:24 PM] Downloading: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[7/12/2021 4:03:59 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:04:05 PM] Downloaded: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:04:05 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:04:05 PM] Downloading: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[7/12/2021 4:06:30 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:06:37 PM] Downloaded: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:06:37 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:06:37 PM] Downloading: 4U5T-14G424-CD_1616778089000.TAR.GZ
[7/12/2021 4:06:37 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:06:37 PM] Downloaded: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:06:38 PM] Preparing USB drive
[7/12/2021 4:06:38 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Copying: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Validating: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Copied: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:06:38 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:07:14 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:07:18 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:07:18 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:18 PM] Copying: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:31 PM] Validating: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:34 PM] Copied: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:34 PM] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:07:34 PM] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:08:02 PM] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:08:08 PM] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:08:08 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:08 PM] Copying: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:26 PM] Validating: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:31 PM] Copied: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:31 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:08:31 PM] Copying: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:08:56 PM] Validating: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:09:02 PM] Copied: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:09:02 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:02 PM] Copying: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:47 PM] Validating: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:57 PM] Copied: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:57 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:09:57 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:10:18 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:10:23 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:10:23 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:10:23 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:10:53 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:11:00 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:11:00 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:00 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:41 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:49 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:49 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:11:49 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:12:22 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:12:30 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:12:30 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:12:30 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:13:11 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:13:19 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:13:19 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:13:19 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:13:58 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:14:07 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:14:07 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:07 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:41 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:49 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:49 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:14:49 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:15:25 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:15:34 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:15:34 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:15:34 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:16:07 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:16:16 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:16:16 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Generating reformat.lst
[7/12/2021 4:16:16 PM] Generating autoinstall.lst
[7/12/2021 4:16:16 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 
CYANLABS - SYN3 UPDATER - V2.10.0.0
Branch: Stable
Operating System: Microsoft Windows 10 Pro (2004)

PREVIOUS CONFIGURATION
Version: 3.0.20204
Region: NA
Navigation: True
Install Mode: Auto-Detect (reformat)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: Lexar USB Flash Drive USB Device
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
VOICE=5U5T-14G391-CN_1615429328000.TAR.GZ
APPS=5U5T-14G381-ES_1619042260000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCH_1615429127000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBH_1615429039000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAH_1615428946000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.10.0.0 Stable - reformat  Mode - Sync 3.4.21098 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = REFORMAT TOOL  - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall

FILES (17)
1u5t-14g386-cb.tar.gz (8.5MB)
4U5T-14G423-CC_1615429225000.TAR.GZ (564.2MB)
5U5T-14G391-CN_1615429328000.TAR.GZ (385.4MB)
5U5T-14G381-ES_1619042260000.TAR.GZ (847.2MB)
4U5T-14G422-CCH_1615429127000.TAR.GZ (549.6MB)
4U5T-14G422-CBH_1615429039000.TAR.GZ (772.4MB)
4U5T-14G422-CAH_1615428946000.TAR.GZ (1.3GB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)

LOG
[7/12/2021 3:46:24 PM] Selected Region: NA - Release: Sync 3.4.21098 - Map Version: 2.20 (2020) - NA 
[7/12/2021 3:46:24 PM] Install Mode: Auto-Detect (reformat) Forced: False 
[7/12/2021 3:46:24 PM] MY20 Protection: Auto-Detect 
[7/12/2021 3:46:24 PM] Formatting USB drive
[7/12/2021 3:46:24 PM] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[7/12/2021 3:46:36 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/12/2021 3:46:37 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[7/12/2021 3:46:37 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 3:46:40 PM] Validated: 4U5T-14G423-CC_1615429225000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:40 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 3:46:42 PM] Validated: 5U5T-14G391-CN_1615429328000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:42 PM] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 3:46:46 PM] Validated: 5U5T-14G381-ES_1619042260000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:46 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 3:46:50 PM] Validated: 4U5T-14G422-CCH_1615429127000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:50 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 3:46:54 PM] Validated: 4U5T-14G422-CBH_1615429039000.TAR.GZ (Skipping Download) 
[7/12/2021 3:46:54 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 3:47:01 PM] Validated: 4U5T-14G422-CAH_1615428946000.TAR.GZ (Skipping Download) 
[7/12/2021 3:47:01 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 3:47:04 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download) 
[7/12/2021 3:47:04 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 3:47:10 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download) 
[7/12/2021 3:47:10 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 3:47:11 PM] Validate: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Failed!, Downloading)
[7/12/2021 3:47:11 PM] Downloading: 4U5T-14G421-CGD_1615428721000.TAR.GZ
[7/12/2021 3:50:03 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 3:50:09 PM] Downloaded: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 3:50:09 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 3:50:09 PM] Downloading: 4U5T-14G421-CFD_1615428639000.TAR.GZ
[7/12/2021 3:52:27 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 3:52:33 PM] Downloaded: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 3:52:33 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 3:52:33 PM] Downloading: 4U5T-14G421-CED_1615428554000.TAR.GZ
[7/12/2021 3:54:59 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 3:55:05 PM] Downloaded: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 3:55:05 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 3:55:05 PM] Downloading: 4U5T-14G421-CDD_1615428467000.TAR.GZ
[7/12/2021 3:58:43 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 3:58:50 PM] Downloaded: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 3:58:50 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 3:58:50 PM] Downloading: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[7/12/2021 4:01:18 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:01:24 PM] Downloaded: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:01:24 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:01:24 PM] Downloading: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[7/12/2021 4:03:59 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:04:05 PM] Downloaded: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:04:05 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:04:05 PM] Downloading: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[7/12/2021 4:06:30 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:06:37 PM] Downloaded: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:06:37 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:06:37 PM] Downloading: 4U5T-14G424-CD_1616778089000.TAR.GZ
[7/12/2021 4:06:37 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:06:37 PM] Downloaded: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:06:38 PM] Preparing USB drive
[7/12/2021 4:06:38 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Copying: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Validating: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Copied: 1u5t-14g386-cb.tar.gz 
[7/12/2021 4:06:38 PM] Checking Existing File: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:06:38 PM] Copying: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:07:14 PM] Validating: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:07:18 PM] Copied: 4U5T-14G423-CC_1615429225000.TAR.GZ 
[7/12/2021 4:07:18 PM] Checking Existing File: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:18 PM] Copying: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:31 PM] Validating: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:34 PM] Copied: 5U5T-14G391-CN_1615429328000.TAR.GZ 
[7/12/2021 4:07:34 PM] Checking Existing File: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:07:34 PM] Copying: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:08:02 PM] Validating: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:08:08 PM] Copied: 5U5T-14G381-ES_1619042260000.TAR.GZ 
[7/12/2021 4:08:08 PM] Checking Existing File: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:08 PM] Copying: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:26 PM] Validating: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:31 PM] Copied: 4U5T-14G422-CCH_1615429127000.TAR.GZ 
[7/12/2021 4:08:31 PM] Checking Existing File: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:08:31 PM] Copying: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:08:56 PM] Validating: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:09:02 PM] Copied: 4U5T-14G422-CBH_1615429039000.TAR.GZ 
[7/12/2021 4:09:02 PM] Checking Existing File: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:02 PM] Copying: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:47 PM] Validating: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:57 PM] Copied: 4U5T-14G422-CAH_1615428946000.TAR.GZ 
[7/12/2021 4:09:57 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:09:57 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:10:18 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:10:23 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[7/12/2021 4:10:23 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:10:23 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:10:53 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:11:00 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[7/12/2021 4:11:00 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:00 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:41 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:49 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[7/12/2021 4:11:49 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:11:49 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:12:22 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:12:30 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[7/12/2021 4:12:30 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:12:30 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:13:11 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:13:19 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[7/12/2021 4:13:19 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:13:19 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:13:58 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:14:07 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[7/12/2021 4:14:07 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:07 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:41 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:49 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[7/12/2021 4:14:49 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:14:49 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:15:25 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:15:34 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[7/12/2021 4:15:34 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:15:34 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:16:07 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:16:16 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[7/12/2021 4:16:16 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[7/12/2021 4:16:16 PM] Generating reformat.lst
[7/12/2021 4:16:16 PM] Generating autoinstall.lst
[7/12/2021 4:16:16 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!

Please describe in detail your issue below

UPGRADED SYNC 1 TO SYNC 3 IN MY 2017 FORD F250 USING 8" SCREEN AND APIM FROM DONOR VEHICLE, UPDATED SYNC 2.0 TO SYNC 3.0 USING USB WITH DOWNLOAD DIRECTLY FROM FORD WEBSITE, THEN UPDATED TO LATEST SYNC 3.4 VERSION USING SYN3 UPDATER, NEVER HAD AN ISSUE WITH ANY OF THE UDATES.

AFTER UPDATING I CAN STILL CONNECT MY IPHONE 11 PRO VIA BLUETOOTH WITHOUT ANY ISSUE, CONTACTS CAN BE DOWNLOADED, CALLS CAN BE MADE AND RECEIVED BUT I CAN’T HEAR THE PERSON THROUGH THE SPEAKERS ON THE VEHICLE. I HAVE TO CHANGE TO PRIVACY OR SPEAKER AND TALK DIRECTLY ON THE PHONE(NOT HANDS-FREE). I’VE TRIED MASTER RESET, UNPAIRING AND REPAIRING, CHECKED ANY SETTING I CAN FIND ON THE PHONE AND ON SYNC BUT NOTHING SEEMS TO WORK. THE PHONE HAS THE MOST RECENT UPDATES INSTALLED FROM APPLE.

HAS ANYONE ELSE EXPERIENCED THIS ISSUE AND FOUND A SOLUTION? I’M OPEN TO SUGGESTIONS OR ANY HELP. THANKS.
…

Bluetooth audio works!
#2

Did you do a master reset on the system after updating?

1 Like
#3

I have performed a master reset since updating but will try it again to see if it works.

#4

Unfortunately this is a widespread and documented issue on the 2017+ F250 vehicles with Sync 3, any version. Ford has not resolved this issue. However, folks have reported that deleting Waze can help, if you use it. Also, Check to see if your BT hub is the proper unit, HC3Z-19A387-E (BLUE BACKLIGHTING) Ford (Wide 2 USB-A Port).

#5

I will definitely look into those possible solutions and I very much appreciate the input.

I searched but must not have looked deep enough as I didn’t come across anything about this issue.

Is this issue only with the iPhone or are all brands affected?

#6

The USB hub I purchased is HC3Z-19A387-B

Apple CarPlay works when the phone is plugged in and I get no errors. It’s worth a try ordering HC3Z-19A387-E to see if it corrects the issue. I’ll let you know the results once it’s replaced.

#7

After further investigation it appears that even Ford parts dealers use HC3Z-19A387-E, HC3Z-19A387-D, and HC3Z-19A387-B interchangeably. Some even stating that if you order HC3Z-19A387-E you may receive part HC3Z-19A387-D.

#8

The newer hub won’t change anything if CarPlay works now.

#9

@roscodemitrio how did it go?

#10

I didn’t change out the usb hub because it works without any issues. I can use BT with Amazon Music but still can’t hear phone calls through BT.

I downgraded the system to 3.4.19101 to see if that would have any effect but it didn’t, so I upgraded to the latest version available.

I also removed multiple apps including Waze but still no success.

2 Likes
#11

Thank you for your feedback.
It’s a shame that Ford has not addressed this, maybe in the future, but not likely.

#12

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