From the FORScan Forum post:
I bought a kit on ebay last year it arrived and I had a trusted mechanic install it for me. It went very smoothly except a few things, the unit was stuck in French for voice text was all English. On top of that the Hybrid Power Flow screen was messed up and a few other weird glitches like nav way off mark. I reached out to Sync3 programming and got in touch with Dan there and he sent me the correct files to have it coded to my vin. Everything was working right now except the voice. He recommended I reach out on an F150 forum and someone there could help with the audio files. Done got them and uploaded them. As soon as I did that though I lost my heated/cooled seats on the home screen. I reached back out to Dan and he said to run his files again so I did but that didn’t fix it. He was lost and suggested I reach out on some sync 3 Facebook groups. I did and every time I posted it just turned into a war of as built vs non built and never got me anywhere.
One final thing sometimes when I start up the Power Flow icon appears for a split second on the home screen where the heated/cooled seats should be then disappears but does not do it all the time. I am wondering if that is preventing the seats from showing up.
Is anyone familiar with this and can help me out? This has been driving me crazy for the past year and so far no one has been able to help me out.
DanMc85 is a stand up guy. I am happy he could help you out. We can help you figure out the rest, hopefully.
Do me a favor and run the APIM Utility found on this site here:
Post the file with the results, this will tell us where your APIM is at and the config. With a 2013 MKZ Hybrid, there should not be a significant amount of asbuilt changes to be made for it to work properly.
There are a few folks here that have hybrids, hopefully they can share their asbuilt info for you.