3.4 21194 downgrade cannot be completed, resulting in pkg_ Err04 and pkg_ Err03, could you please give me a method? Thank you

3.4 21194 downgrade cannot be completed, resulting in pkg_ Err04 and pkg_ Err03, cannot be downgraded to 19200, nor can it be upgraded. The apim value in the query log XML is empty


SYNC Region: CN

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: Replica

Old SYNC Version: 3.4.21194

New SYNC Version: 3.4.19200

Do you have a error message, if so what is it?
pkg_err03 pkg_err04

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.11.8.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

Version number 5U5T-14G381-ET

Host model: Unknown

APIM type: Non Navigation

Apim the Great: 8GB

APIM available space: 2.1G

2023-04-07 19:14:29 +00:00


Partition Type=Idle/Total

/File system/subtle differences/=1.0M/245 M

/Fs/subtle differences/elegance=10 million/551 million

/fs/rwdata/ = 694M / 1.2G

/fs/rwdata/quip/ = 35M / 35M

/fs/rwdata/quip/ = 90M / 90M

/fs/mp/ = 132M / 1.4G

/fs/images/ = 2.1G / 3.0G


Installed software packages

5U5T-14G391-EP

4U5T-14G423-EC


APIM completion

DE00: Blank

DE01: Blank

DE02: Blank

DE03: Blank

DE04: Blank

DE05: Blank

DE06: Blank

You are trying to install too many files at once. Not enough storage for the installation. Follow the instructions in the tutorial.

Tutorial: Sync 3.4 NON-NAV APIM: Failure to Update to Newer Version Sync 3.4 - Ford / Guides - CyanLabs Official Community

1 Like

May I ask, which version should I install for downgrade?

I created a downgraded USB, but the upper left corner still shows the update system lasting for over an hour without any response.

3.3.19052 is what the Syn3 Updater will default to for downgrades. This is fine.

You don’t need to downgrade the unit, really. Just delete Gracenotes if installed to free up space and then install the Sync app and voice files.

YANLABS - SYN3 UPDATER - V2.11.8.0
Branch: Stable
Operating System: Microsoft Windows 10 专业版 (2004)

PREVIOUS CONFIGURATION
Version: 3.4.21194
Region: CN
Navigation: False
Install Mode: 自动检测 (autoinstall)
Install Mode Overridden: False
My20 Protection Enabled: 禁用 / 不是20年款

DESTINATION DETAILS
Mode: Drive
Model: VendorCo Disk USB Device
Size:
FileSystem: exFAT
Partition Type: MBR

AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.11.8.0 Stable - Autoinstall Mode - Gracenotes Removal

[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Options = AutoInstall

FILES (1)
GB5T-14G386-SC_85041.tar.gz (1.8KB)

LOG
[2023-04-11 11:20:07] Selected Region: - Release: Gracenotes Removal - Map Version:
[2023-04-11 11:20:07] Install Mode: 自动检测 (autoinstall) Forced: False
[2023-04-11 11:20:07] MY20 Protection: 禁用 / 不是20年款
[2023-04-11 11:20:07] Formatting USB drive
[2023-04-11 11:20:07] Re-creating partition table as MBR and formatting as ExFat on selected USB drive
[2023-04-11 11:20:14] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[2023-04-11 11:20:14] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download)
[2023-04-11 11:20:14] Preparing USB drive
[2023-04-11 11:20:14] Checking Existing File: GB5T-14G386-SC_85041.tar.gz
[2023-04-11 11:20:14] Copying: GB5T-14G386-SC_85041.tar.gz
[2023-04-11 11:20:14] Validating: GB5T-14G386-SC_85041.tar.gz
[2023-04-11 11:20:14] Copied: GB5T-14G386-SC_85041.tar.gz
[2023-04-11 11:20:14] Generating Autoinstall.lst
[2023-04-11 11:20:14] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY!
Is this ok?

I want to reformat my current version of 21194 and switch to the version of 21098. What do I need to do? thank you

Just install 3.4.21098 by autoinstall.

Do I have to delete any other files?

Just Gracenotes as you outlined above.

This is to download this version 21098, and then how to delete Gracenotes?

To delete Gracenotes:
[SYNCGen3.0_ALL_PRODUCT]
Item1 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open1 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Options = AutoInstall

Then use the Syn3 Updater to install 3.4.21098.

Thank you very much

1
2
log.txt (2.6 KB)
This is my download is 21098 file, is that ok
?

Should be fine.

I noticed the partition table has these entries:
/File system/subtle differences/=1.0M/245 M
/Fs/subtle differences/elegance=10 million/551 million

Is this a FORD manufactured APIM or a counterfeit?
A Ford APIM would not have these entries.
This is probably why the log file is not populating.

I deleted Gracenotes and then updated 21098, which lasted for one and a half hours. The upper left corner is still updated in the system

Upgrade only 1 file at a time.

3


Are these three files GRACENOTES VOICE APPS upgraded separately?

Upgrade only 1 file at a time!

I used a 2GB USB drive to update 21194 last year. Currently, my system does not have a SYNC version upon startup, and it will take more than ten minutes for the version number to appear.Updating the system is slow now. Is it related to the 2G flash drive I used before?