3.4.26057 update failure

I have a non-nav apim I updated to 3.4.23188 last year, I’m pretty sure that I installed a nav package but never was sucessful in getting it to work. regardless I have attempted to update to 3.4.26057. I chose nav option and I get an orange screen that says error in 4u5t-14g421-cgd_1615428721000.tar.gz when it gets to the point where screen says installing map package.


SYNC Region: NA

Navigation Variant: Non Nav

Manufacturer Year: Pre MY20

Install Type: OEM

Old SYNC Version: 3.4.23188

New SYNC Version: 3.4.26057

Do you have a error message, if so what is it?
error in 4u5t-14g421-cgd_1615428721000.tar.gz

Update Method: CyanLabs Syn3 Updater

Syn3 Updater Version: 2.14.2.0

Syn3 Updater Documentation Read: yes

Syn3 Updater Log File

CYANLABS - SYN3 UPDATER - V2.14.2.0
Branch: Stable
Operating System: Microsoft Windows 11 Pro (2009)

PREVIOUS CONFIGURATION
Version: 3.4.23188
Region: NA
Navigation: True
Install Mode: Auto-Detect (downgrade)
Install Mode Overridden: False
My20 Protection Enabled: Auto-Detect

DESTINATION DETAILS
Mode: Drive
Model: General UDisk USB Device
Size: 29.3GB
FileSystem: exFAT
Partition Type: MBR

REFORMAT.LST
VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ
MAP=4U5T-14G421-CJD_1615428865000.TAR.GZ
MAP=4U5T-14G421-CHD_1615428793000.TAR.GZ
MAP=4U5T-14G421-CGD_1615428721000.TAR.GZ
MAP=4U5T-14G421-CFD_1615428639000.TAR.GZ
MAP=4U5T-14G421-CED_1615428554000.TAR.GZ
MAP=4U5T-14G421-CDD_1615428467000.TAR.GZ
MAP=4U5T-14G421-CCD_1615428361000.TAR.GZ
MAP=4U5T-14G421-CBD_1615428261000.TAR.GZ
MAP=4U5T-14G421-CAD_1615428059000.TAR.GZ
MAP_LICENSE=4U5T-14G424-CD_1616778089000.TAR.GZ
VOICE_NAV=4U5T-14G422-CAJ_1626961442000.TAR.GZ
VOICE_NAV=4U5T-14G422-CBJ_1626962550000.TAR.GZ
VOICE_NAV=4U5T-14G422-CCJ_1626963400000.TAR.GZ


AUTOINSTALL.LST
; CyanLabs Syn3Updater 2.14.2.0 Stable - downgrade  Mode - Sync 3.4.26057 NA

[SYNCGen3.0_ALL_PRODUCT]
Item1 = RWDataCleaner TOOL - PU5T-14G386-BB_1690840002000.TAR.GZ
Open1 = SyncMyRide\PU5T-14G386-BB_1690840002000.TAR.GZ
Item2 = TOOL - GB5T-14G386-SC_85041.tar.gz
Open2 = SyncMyRide\GB5T-14G386-SC_85041.tar.gz
Item3 = APP - 4U5T-14G381-AN_1552583626000.TAR.GZ
Open3 = SyncMyRide\4U5T-14G381-AN_1552583626000.TAR.GZ
Options = AutoInstall
[SYNCGen3.0_ALL]
Item1 = REFORMAT TOOL - 1u5t-14g386-cb.tar.gz
Open1 = SyncMyRide\1u5t-14g386-cb.tar.gz
Options = AutoInstall,Include,Transaction


FILES (19)
4U5T-14G381-AN_1552583626000.TAR.GZ (479.7MB)
GB5T-14G386-SC_85041.tar.gz (1.8KB)
1u5t-14g386-cb.tar.gz (8.5MB)
PU5T-14G386-BB_1690840002000.TAR.GZ (3.2KB)
5U5T-14G391-CS_1660783942000.TAR.GZ (385.5MB)
NU5T-14G381-AE_1778770590000.TAR.GZ (869.9MB)
4U5T-14G421-CJD_1615428865000.TAR.GZ (657.9MB)
4U5T-14G421-CHD_1615428793000.TAR.GZ (989.6MB)
4U5T-14G421-CGD_1615428721000.TAR.GZ (1.1GB)
4U5T-14G421-CFD_1615428639000.TAR.GZ (1GB)
4U5T-14G421-CED_1615428554000.TAR.GZ (1GB)
4U5T-14G421-CDD_1615428467000.TAR.GZ (1.2GB)
4U5T-14G421-CCD_1615428361000.TAR.GZ (1GB)
4U5T-14G421-CBD_1615428261000.TAR.GZ (1.1GB)
4U5T-14G421-CAD_1615428059000.TAR.GZ (1.1GB)
4U5T-14G424-CD_1616778089000.TAR.GZ (1.7KB)
4U5T-14G422-CAJ_1626961442000.TAR.GZ (1.3GB)
4U5T-14G422-CBJ_1626962550000.TAR.GZ (772.4MB)
4U5T-14G422-CCJ_1626963400000.TAR.GZ (549.6MB)

LOG
[8/28/2026 3:51:46 PM] Selected Region: NA - Release: Sync 3.4.26057 - Map Version: 2.20 (2020) - NA 
[8/28/2026 3:51:46 PM] Install Mode: Auto-Detect (downgrade) Forced: False 
[8/28/2026 3:51:46 PM] MY20 Protection: Auto-Detect 
[8/28/2026 3:51:46 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[8/28/2026 3:51:48 PM] Validated: 4U5T-14G381-AN_1552583626000.TAR.GZ (Skipping Download) 
[8/28/2026 3:51:48 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[8/28/2026 3:51:48 PM] Validated: GB5T-14G386-SC_85041.tar.gz (Skipping Download) 
[8/28/2026 3:51:48 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[8/28/2026 3:51:48 PM] Validated: 1u5t-14g386-cb.tar.gz (Skipping Download) 
[8/28/2026 3:51:48 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/28/2026 3:51:48 PM] Validated: PU5T-14G386-BB_1690840002000.TAR.GZ (Skipping Download) 
[8/28/2026 3:51:48 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/28/2026 3:51:50 PM] Validated: 5U5T-14G391-CS_1660783942000.TAR.GZ (Skipping Download) 
[8/28/2026 3:51:50 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[8/28/2026 3:51:54 PM] Validated: NU5T-14G381-AE_1778770590000.TAR.GZ (Skipping Download) 
[8/28/2026 3:51:54 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[8/28/2026 3:51:57 PM] Validated: 4U5T-14G421-CJD_1615428865000.TAR.GZ (Skipping Download) 
[8/28/2026 3:51:57 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[8/28/2026 3:52:01 PM] Validated: 4U5T-14G421-CHD_1615428793000.TAR.GZ (Skipping Download) 
[8/28/2026 3:52:01 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[8/28/2026 3:52:06 PM] Validated: 4U5T-14G421-CGD_1615428721000.TAR.GZ (Skipping Download) 
[8/28/2026 3:52:06 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[8/28/2026 3:52:11 PM] Validated: 4U5T-14G421-CFD_1615428639000.TAR.GZ (Skipping Download) 
[8/28/2026 3:52:11 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[8/28/2026 3:52:15 PM] Validated: 4U5T-14G421-CED_1615428554000.TAR.GZ (Skipping Download) 
[8/28/2026 3:52:15 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[8/28/2026 3:52:21 PM] Validated: 4U5T-14G421-CDD_1615428467000.TAR.GZ (Skipping Download) 
[8/28/2026 3:52:21 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 3:52:21 PM] Validate: 4U5T-14G421-CCD_1615428361000.TAR.GZ (Failed!, Downloading)
[8/28/2026 3:52:21 PM] Downloading: 4U5T-14G421-CCD_1615428361000.TAR.GZ
[8/28/2026 3:58:24 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 3:58:29 PM] Downloaded: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 3:58:29 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 3:58:29 PM] Downloading: 4U5T-14G421-CBD_1615428261000.TAR.GZ
[8/28/2026 4:05:06 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 4:05:11 PM] Downloaded: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 4:05:11 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:05:11 PM] Downloading: 4U5T-14G421-CAD_1615428059000.TAR.GZ
[8/28/2026 4:11:32 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:11:37 PM] Downloaded: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:11:37 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:11:37 PM] Downloading: 4U5T-14G424-CD_1616778089000.TAR.GZ
[8/28/2026 4:11:37 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:11:37 PM] Downloaded: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:11:37 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 4:11:37 PM] Downloading: 4U5T-14G422-CAJ_1626961442000.TAR.GZ
[8/28/2026 4:20:07 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 4:20:13 PM] Downloaded: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 4:20:13 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 4:20:13 PM] Downloading: 4U5T-14G422-CBJ_1626962550000.TAR.GZ
[8/28/2026 4:24:59 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 4:25:03 PM] Downloaded: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 4:25:03 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 4:25:03 PM] Downloading: 4U5T-14G422-CCJ_1626963400000.TAR.GZ
[8/28/2026 4:28:41 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 4:28:44 PM] Downloaded: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 4:28:44 PM] Preparing USB drive
[8/28/2026 4:28:44 PM] Checking Existing File: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[8/28/2026 4:28:44 PM] Copying: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[8/28/2026 4:29:45 PM] Validating: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[8/28/2026 4:29:47 PM] Copied: 4U5T-14G381-AN_1552583626000.TAR.GZ 
[8/28/2026 4:29:47 PM] Checking Existing File: GB5T-14G386-SC_85041.tar.gz 
[8/28/2026 4:29:47 PM] Copying: GB5T-14G386-SC_85041.tar.gz 
[8/28/2026 4:29:47 PM] Validating: GB5T-14G386-SC_85041.tar.gz 
[8/28/2026 4:29:47 PM] Copied: GB5T-14G386-SC_85041.tar.gz 
[8/28/2026 4:29:47 PM] Checking Existing File: 1u5t-14g386-cb.tar.gz 
[8/28/2026 4:29:47 PM] Copying: 1u5t-14g386-cb.tar.gz 
[8/28/2026 4:29:47 PM] Validating: 1u5t-14g386-cb.tar.gz 
[8/28/2026 4:29:47 PM] Copied: 1u5t-14g386-cb.tar.gz 
[8/28/2026 4:29:47 PM] Checking Existing File: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/28/2026 4:29:47 PM] Copying: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/28/2026 4:29:47 PM] Validating: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/28/2026 4:29:47 PM] Copied: PU5T-14G386-BB_1690840002000.TAR.GZ 
[8/28/2026 4:29:47 PM] Checking Existing File: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/28/2026 4:29:47 PM] Copying: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/28/2026 4:30:43 PM] Validating: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/28/2026 4:30:49 PM] Copied: 5U5T-14G391-CS_1660783942000.TAR.GZ 
[8/28/2026 4:30:49 PM] Checking Existing File: NU5T-14G381-AE_1778770590000.TAR.GZ 
[8/28/2026 4:30:49 PM] Copying: NU5T-14G381-AE_1778770590000.TAR.GZ 
[8/28/2026 4:32:52 PM] Validating: NU5T-14G381-AE_1778770590000.TAR.GZ 
[8/28/2026 4:33:08 PM] Copied: NU5T-14G381-AE_1778770590000.TAR.GZ 
[8/28/2026 4:33:08 PM] Checking Existing File: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[8/28/2026 4:33:08 PM] Copying: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[8/28/2026 4:34:31 PM] Validating: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[8/28/2026 4:34:37 PM] Copied: 4U5T-14G421-CJD_1615428865000.TAR.GZ 
[8/28/2026 4:34:37 PM] Checking Existing File: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[8/28/2026 4:34:37 PM] Copying: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[8/28/2026 4:36:36 PM] Validating: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[8/28/2026 4:36:48 PM] Copied: 4U5T-14G421-CHD_1615428793000.TAR.GZ 
[8/28/2026 4:36:48 PM] Checking Existing File: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[8/28/2026 4:36:48 PM] Copying: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[8/28/2026 4:39:19 PM] Validating: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[8/28/2026 4:39:40 PM] Copied: 4U5T-14G421-CGD_1615428721000.TAR.GZ 
[8/28/2026 4:39:40 PM] Checking Existing File: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[8/28/2026 4:39:40 PM] Copying: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[8/28/2026 4:41:56 PM] Validating: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[8/28/2026 4:42:11 PM] Copied: 4U5T-14G421-CFD_1615428639000.TAR.GZ 
[8/28/2026 4:42:11 PM] Checking Existing File: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[8/28/2026 4:42:11 PM] Copying: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[8/28/2026 4:44:38 PM] Validating: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[8/28/2026 4:44:58 PM] Copied: 4U5T-14G421-CED_1615428554000.TAR.GZ 
[8/28/2026 4:44:58 PM] Checking Existing File: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[8/28/2026 4:44:58 PM] Copying: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[8/28/2026 4:47:45 PM] Validating: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[8/28/2026 4:48:13 PM] Copied: 4U5T-14G421-CDD_1615428467000.TAR.GZ 
[8/28/2026 4:48:13 PM] Checking Existing File: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 4:48:13 PM] Copying: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 4:50:31 PM] Validating: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 4:50:48 PM] Copied: 4U5T-14G421-CCD_1615428361000.TAR.GZ 
[8/28/2026 4:50:48 PM] Checking Existing File: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 4:50:48 PM] Copying: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 4:53:21 PM] Validating: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 4:53:44 PM] Copied: 4U5T-14G421-CBD_1615428261000.TAR.GZ 
[8/28/2026 4:53:44 PM] Checking Existing File: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:53:44 PM] Copying: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:56:06 PM] Validating: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:56:33 PM] Copied: 4U5T-14G421-CAD_1615428059000.TAR.GZ 
[8/28/2026 4:56:33 PM] Checking Existing File: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:56:33 PM] Copying: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:56:33 PM] Validating: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:56:33 PM] Copied: 4U5T-14G424-CD_1616778089000.TAR.GZ 
[8/28/2026 4:56:33 PM] Checking Existing File: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 4:56:33 PM] Copying: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 4:59:29 PM] Validating: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 5:00:05 PM] Copied: 4U5T-14G422-CAJ_1626961442000.TAR.GZ 
[8/28/2026 5:00:05 PM] Checking Existing File: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 5:00:05 PM] Copying: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 5:01:53 PM] Validating: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 5:02:05 PM] Copied: 4U5T-14G422-CBJ_1626962550000.TAR.GZ 
[8/28/2026 5:02:05 PM] Checking Existing File: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 5:02:05 PM] Copying: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 5:03:17 PM] Validating: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 5:03:35 PM] Copied: 4U5T-14G422-CCJ_1626963400000.TAR.GZ 
[8/28/2026 5:03:35 PM] Generating reformat.lst
[8/28/2026 5:03:35 PM] Generating autoinstall.lst
[8/28/2026 5:03:35 PM] ALL FILES DOWNLOADED AND COPIED TO THE USB DRIVE SUCCESSFULLY! 

8GB(Non Nav) vs 32GB(Nav), cant install nav on a non nav APIM. Try again without Nav and it should work fine.

I wish that would work in this scenerio but if I choose non nav and load it on the flash drive I get an error that says “error update packages not found”

I found a solution that allowed the installation to complete, I modified the reformat.lst (removed all maps and voice) to only include the following:

VOICE=5U5T-14G391-CS_1660783942000.TAR.GZ
GRACENOTES=4U5T-14G423-CC_1615429225000.TAR.GZ
APPS=NU5T-14G381-AE_1778770590000.TAR.GZ

So you did a non nav instalation.