Hello All,
Some friendly advice would be much appreciated. I recently scored an 8" Sync3 screen and bezel for my 2018 F-150. The APIM attached to the screen came from a 2017 Ford Fusion. I swapped my APIM over to the 8" screen since it is a 2018 gen3 (I think gen3 is the correct term) and plugged everything in. The screen powers up fine, but it just displays the same 4" display in the top left corner. I am trying to update to Sync 3.4, and followed the automatic version using the Cyanlabs Sync3 Updater. My current Sync3 software is 2.3.17118. It seems to download way too quickly and also install extremely quickly. After “install” I run the interogator log file and I get an error stating “Failed with unexpected errors an overlay may be in place”. Not sure what to do. Any help would be appreciated and I can follow up with whatever information anyone needs, thank you.
SYNC Region: NA
Navigation Variant: Non Nav
Manufacturer Year: Pre MY20
Install Type: OEM
Old SYNC Version: 2.3.17118
New SYNC Version: 3.4.23188
Do you have a error message, if so what is it?
I don’t have the exact words, but it says there may be an overlay in place after running the interogator log.
Update Method: CyanLabs Syn3 Updater
Syn3 Updater Version: 2.14.2.0
Syn3 Updater Documentation Read: yes
Syn3 Updater Log File
<p:OTAModuleSnapShot xmlns:d2p1="urn:ford/Vehicle/Module/Information/v3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:p="urn:ford/com/productdesign/ipp/ModuleSnapshot/v2.0" version="2018-05-24" xsi:schemaLocation="urn:ford/Vehicle/Module/Information/v3.0 ModuleSnapshot.xsd">
<p:VIN>1FTEW1E52JFC65497</p:VIN>
<p:ModuleName>ECU</p:ModuleName>
<p:RequestRole>
<d2p1:Role>CONSUMER</d2p1:Role>
<d2p1:RoleSource>OTA</d2p1:RoleSource>
<d2p1:RoleDesc>SYNC</d2p1:RoleDesc>
<d2p1:RoleID>OTA</d2p1:RoleID>
</p:RequestRole>
<p:BroadcastDTCType/>
<p:Node isFlashed="false" specificationCategory="GGDS">
<d2p1:Address>7D0</d2p1:Address>
<d2p1:ECUAcronym name="APIM">
<d2p1:State>
<d2p1:Gateway gatewayType="NONE">
<d2p1:DID didFormat="ASCII" didType="Embedded Consumer Operating System Part Number" didValue="8033" responseLength="24">
<d2p1:Response>JL7T-14G381-AH</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8060" responseLength="384">
<d2p1:Response>4a4c37542d3134473339312d4242000000000000000000004a4c37542d3134473432332d424100000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="Packeted" didType="Embedded Consumer Applications Part Numbers 1" didValue="8061" responseLength="384">
<d2p1:Response>000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 1" didValue="D704" responseLength="4">
<d2p1:Response>9be10acc</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU Checksum 2" didValue="D705" responseLength="4">
<d2p1:Response>56c75375</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE00" didValue="DE00">
<d2p1:Response>0a2a04060010a8040480</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE01" didValue="DE01">
<d2p1:Response>55530103c002418000000005</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE02" didValue="DE02">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE03" didValue="DE03">
<d2p1:Response>010014030e0001</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE04" didValue="DE04">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE05" didValue="DE05">
<d2p1:Response>40</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didType="Direct Configuraation DID DE06" didValue="DE06">
<d2p1:Response>46003300000000029a000056568700c8</d2p1:Response>
<d2p1:IsConfig>true</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="On-line Diagnostic Database Reference Number" didValue="F110" responseLength="24">
<d2p1:Response>DS-GB5T-14G371-CD</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Core Assembly Number" didValue="F111" responseLength="24">
<d2p1:Response>HS7T-14G380-AB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Delivery Assembly Number" didValue="F113" responseLength="24">
<d2p1:Response>JL3T-14G371-BDB</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Calibration Data #1 Number" didValue="F124" responseLength="24">
<d2p1:Response>GB5T-14G375-BA</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Private Sub Node #1 Serial Number" didValue="F141" responseLength="16">
<d2p1:Response>VX3F0D31</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Software Download Specification Version" didValue="F162" responseLength="1">
<d2p1:Response>Blank</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="State Encoded" didType="Diagnostic Specification Version" didValue="F163" responseLength="1">
<d2p1:Response>03</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="Vehicle Manufacturer ECU Software Number" didValue="F188" responseLength="24">
<d2p1:Response>GB5T-14G374-CD</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="ASCII" didType="ECU Serial Number" didValue="F18C" responseLength="16">
<d2p1:Response/>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 1" didValue="F1D0" responseLength="6">
<d2p1:Response>74:e1:82:9d:b1:bc</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
<d2p1:DID didFormat="HEX" didType="ECU MAC Address 2" didValue="F1D1" responseLength="6">
<d2p1:Response>74:e1:82:9d:b1:bd</d2p1:Response>
<d2p1:IsConfig>false</d2p1:IsConfig>
</d2p1:DID>
</d2p1:Gateway>
</d2p1:State>
</d2p1:ECUAcronym>
<d2p1:ODLNetwork d2p1:NetworkDataRate="500" d2p1:NetworkName="HS-CAN" d2p1:NetworkProtocol="CAN" d2p1:DLCName="SAE J1962" d2p1:Pins="6,14"/>
<d2p1:AdditionalAttributes logGeneratedDateTime="2018-05-24T21:32:32+00:00" RAM="383188992" vmcuVersion="Vector_VMCU_02.02.20">
<d2p1:PartitionHealth type="/dev/hd0t180" total="1750019072" available="8908768"/>
<d2p1:PartitionHealth type="/dev/hd0t181" total="901039104" available="2097120"/>
<d2p1:PartitionHealth type="/dev/hd0t177" total="445587456" available="2097152"/>
<d2p1:InstallationLog/>
<d2p1:SyncData>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</d2p1:SyncData>
</d2p1:AdditionalAttributes>
</p:Node>
</p:OTAModuleSnapShot>